Will not suspend, if I have Native Instruments Audio Kontrol 1 connected

Bug #1855678 reported by Jarno Suni
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

$ lsusb
..
Bus 003 Device 002: ID 17cc:0815 Native Instruments Audio Kontrol 1
..

If I have the device connected when I choose suspend to RAM then display blanks, suspend fails and system does not respond to any user input except power button.

Workaround:
Unbind "usb" driver from the device manually before suspending. That can be done to work automatically by a special script in /lib/systemd/system-sleep. Unbinding has the side effect that a new sink is created on resume from suspend.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-24-generic 5.3.0-24.26
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: jarnos 1175 F.... pulseaudio
 /dev/snd/controlC0: jarnos 1175 F.... pulseaudio
 /dev/snd/controlC1: jarnos 1175 F.... pulseaudio
 /dev/snd/pcmC1D0p: jarnos 1175 F...m pulseaudio
CurrentDesktop: XFCE
Date: Mon Dec 9 11:10:33 2019
InstallationDate: Installed on 2019-12-05 (3 days ago)
InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.
MachineType: Dell Inc. OptiPlex 9010
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=0bb9eda8-c46e-4b31-9c77-631505c56a2a ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-24-generic N/A
 linux-backports-modules-5.3.0-24-generic N/A
 linux-firmware 1.183.2
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/28/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A30
dmi.board.name: 051FJ8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA30:bd06/28/2018:svnDellInc.:pnOptiPlex9010:pvr01:rvnDellInc.:rn051FJ8:rvrA00:cvnDellInc.:ct15:cvr:
dmi.product.name: OptiPlex 9010
dmi.product.sku: OptiPlex 9010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Jarno Suni (jarnos) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Can you attach `journalctl -b -1 -k` at the next boot of freeze?

Revision history for this message
Jarno Suni (jarnos) wrote :
Jarno Suni (jarnos)
tags: added: focal
Revision history for this message
Jarno Suni (jarnos) wrote :
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Sorry for missing your reply at 2019.

Was the log collected with suspend attempts?

Can you please boot with kernel parameter "usbcore.dyndbg log_buf_len=16M", reproduce the issue and attach `journalctl -b -1 -k`?

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Oh and don't forget to try mainline kernel first, there are some suspend related fixes:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.11-rc4/amd64/

Revision history for this message
Jarno Suni (jarnos) wrote :

Booting mainline kernel did not help. Then I added the kernel parameters for it.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Ok, it's more likely to be a bug in the caiaq driver.

Revision history for this message
Jarno Suni (jarnos) wrote :

Oh, do I have to make a different bug report or address this one to another package (which one)?

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

No, linux is the correct package. And I just subscribe the sound maintainer to this bug.

Revision history for this message
Jarno Suni (jarnos) wrote :

Still present in 5.13.0-27-generic.

Jarno Suni (jarnos)
description: updated
Jarno Suni (jarnos)
description: updated
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