| 2019-12-09 02:57:32 |
Wayne Schroeder |
bug |
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added bug |
| 2019-12-09 02:57:32 |
Wayne Schroeder |
attachment added |
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dmesg output from when the issue happens. https://bugs.launchpad.net/bugs/1855637/+attachment/5310915/+files/intel-wifi-dmesg |
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| 2019-12-09 04:24:01 |
Ubuntu Foundations Team Bug Bot |
tags |
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bot-comment |
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| 2019-12-09 16:28:38 |
Brian Murray |
affects |
ubuntu |
linux (Ubuntu) |
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| 2019-12-09 16:30:10 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2019-12-09 20:51:23 |
Wayne Schroeder |
tags |
bot-comment |
apport-collected bot-comment eoan |
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| 2019-12-09 20:51:24 |
Wayne Schroeder |
description |
After updating from 18.04 to 19.10, the entire system will freeze and eventually recover with many dmesg errors with backtraces and all sorts of errors around the iwlwifi module. I eventually restored to an 18.04 backup, but not before logging a lot of information and also validating that it reproduces with the 19.10 "Try Ubuntu" from the iso, so it certainly isn't an artifact of the upgrade (although ubuntu-drivers does appear a bit confused about iwlwifi when I did an upgrade, but that appears to be unrelated).
It is worth noting that I also use the bluetooth module in this card, but it is connected via a cable to an internal USB 2 header to the system board and I believe it uses another driver entirely.
I have additional external drives I can install test bed systems on to test fixes if need be, but it is worth noting that this is rock solid on 18.04.3 and the issue will reproduce within 15 minutes of watching youtube videos on 19.10.
DMESG output from start of issues is attached.
Wayne |
After updating from 18.04 to 19.10, the entire system will freeze and eventually recover with many dmesg errors with backtraces and all sorts of errors around the iwlwifi module. I eventually restored to an 18.04 backup, but not before logging a lot of information and also validating that it reproduces with the 19.10 "Try Ubuntu" from the iso, so it certainly isn't an artifact of the upgrade (although ubuntu-drivers does appear a bit confused about iwlwifi when I did an upgrade, but that appears to be unrelated).
It is worth noting that I also use the bluetooth module in this card, but it is connected via a cable to an internal USB 2 header to the system board and I believe it uses another driver entirely.
I have additional external drives I can install test bed systems on to test fixes if need be, but it is worth noting that this is rock solid on 18.04.3 and the issue will reproduce within 15 minutes of watching youtube videos on 19.10.
DMESG output from start of issues is attached.
Wayne
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-12-09 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Gigabyte Technology Co., Ltd. Z97-HD3
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 nouveaudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=24f8119c-dff3-46da-9242-15c3b9c76355 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
RelatedPackageVersions:
linux-restricted-modules-5.3.0-24-generic N/A
linux-backports-modules-5.3.0-24-generic N/A
linux-firmware 1.183.2
Tags: eoan
Uname: Linux 5.3.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/31/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-HD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF9:bd07/31/2015:svnGigabyteTechnologyCo.,Ltd.:pnZ97-HD3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ97-HD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Z97-HD3
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd. |
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| 2019-12-09 20:51:25 |
Wayne Schroeder |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311208/+files/AlsaInfo.txt |
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| 2019-12-09 20:51:27 |
Wayne Schroeder |
attachment added |
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AudioDevicesInUse.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311209/+files/AudioDevicesInUse.txt |
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| 2019-12-09 20:51:30 |
Wayne Schroeder |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311210/+files/CRDA.txt |
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| 2019-12-09 20:51:32 |
Wayne Schroeder |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311211/+files/CurrentDmesg.txt |
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| 2019-12-09 20:51:34 |
Wayne Schroeder |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311212/+files/IwConfig.txt |
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| 2019-12-09 20:51:36 |
Wayne Schroeder |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311213/+files/Lspci.txt |
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| 2019-12-09 20:51:37 |
Wayne Schroeder |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311214/+files/Lsusb.txt |
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| 2019-12-09 20:51:39 |
Wayne Schroeder |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311215/+files/ProcCpuinfo.txt |
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| 2019-12-09 20:51:40 |
Wayne Schroeder |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311216/+files/ProcCpuinfoMinimal.txt |
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| 2019-12-09 20:51:42 |
Wayne Schroeder |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311217/+files/ProcInterrupts.txt |
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| 2019-12-09 20:51:44 |
Wayne Schroeder |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311218/+files/ProcModules.txt |
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| 2019-12-09 20:51:45 |
Wayne Schroeder |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311219/+files/PulseList.txt |
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| 2019-12-09 20:51:47 |
Wayne Schroeder |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311220/+files/RfKill.txt |
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| 2019-12-09 20:51:49 |
Wayne Schroeder |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311221/+files/UdevDb.txt |
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| 2019-12-09 20:51:52 |
Wayne Schroeder |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1855637/+attachment/5311222/+files/WifiSyslog.txt |
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| 2019-12-10 14:40:32 |
Wayne Schroeder |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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| 2019-12-11 21:41:20 |
Wayne Schroeder |
attachment added |
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Relevant syslog from failed auth. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1855637/+attachment/5311840/+files/network-auth-fail.log |
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| 2019-12-11 21:42:40 |
Wayne Schroeder |
attachment added |
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dmesg showing the boot that used the suggested ppa backport https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1855637/+attachment/5311841/+files/dmesg.0 |
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| 2020-01-12 09:00:52 |
Christopher C. LaFrancis |
bug |
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added subscriber Christopher C. LaFrancis |
| 2020-01-18 02:50:03 |
jblackthrone |
bug |
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added subscriber jblackthrone |
