Dell Inspiron 3558 touchpad stopped working in kernel 4.15.0-72 (but 4.15.0-70 is OK)

Bug #1855380 reported by Jorgehn
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The touchpad is not detected by my Dell Inspiron 3000 series laptop, this happened after my kernel was updated from 4.15.0-70 to 4.15.0-72. If I enter Ubuntu Advanced Options to my previous kernel (4.15.0-70) my touchpad works correctly.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18
Uname: Linux 4.15.0-72-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 5 21:54:06 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell HD Graphics 5500 [1028:06b0]
InstallationDate: Installed on 2019-07-01 (158 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 3558
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash ipv6.disable vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0XNXCC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/31/2016:svnDellInc.:pnInspiron3558:pvr:rvnDellInc.:rn0XNXCC:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 3558
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Revision history for this message
Jorgehn (jlainezbonilla) wrote :
summary: - Touchpad not working
+ Dell Inspiron 3558 touchpad stopped working in kernel 4.15.0-72 (but
+ 4.15.0-70 is OK)
affects: xorg (Ubuntu) → linux (Ubuntu)
tags: added: regression-update
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Possible duplicate of bug 1854798,

Please feel free to revert the status if you think this is a different issue.

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