Cannot install any release on HP Omen 17-cb0013nm
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I tried all sorts of combinations to install 18.04.3, 19.10, 20.04 on my new laptop https:/
baseboard: HP 8603 45.38
I tried updating BIOS: from AMI F.15 to AMI F.16 (9/5/2019 - latest).
I tried acpi=off, nomodeset, modprobe.
none of which helped.
Graphics: Nvidia RTX 2080
Processor: i9 9880H
wifi: Intel® Wi-Fi 6 AX 200 (2x2) and Bluetooth® 5 Combo
storage: SSD
The link with the details of my try with 20.04 latest daily build (created 2019-11-14 08:09): https:/
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperVersion: 1.394
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
IwConfig:
enp60s0 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: HP OMEN by HP Laptop 17-cb0xxx
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=C.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173.9
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: bionic
Uname: Linux 5.0.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/05/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.16
dmi.board.
dmi.board.name: 8603
dmi.board.vendor: HP
dmi.board.version: 45.38
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_5335KV HP OMEN
dmi.product.name: OMEN by HP Laptop 17-cb0xxx
dmi.product.sku: 7NG00EA#BED
dmi.sys.vendor: HP
tags: | added: 20.04 |
affects: | ubuntu → ubiquity (Ubuntu) |
tags: |
added: bionic eoan focal removed: 20.04 |
affects: | ubiquity (Ubuntu) → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
status: | Incomplete → New |
description: | updated |
information type: | Public → Public Security |
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http:// www.chiark. greenend. org.uk/ ~sgtatham/ bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
We have instructions on debugging some types of problems at http:// wiki.ubuntu. com/DebuggingPr ocedures.
At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).
Thanks!