creative sb ae-5 stop respond after a while

Bug #1851957 reported by uvi
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

lsb_release -rd
Description: Ubuntu 19.10
Release: 19.10

cat /proc/version_signature
Ubuntu 5.3.0-19.20-generic 5.3.1

dmesg output when it happens
[17209.700653] perf: interrupt took too long (3150 > 3145), lowering kernel.perf_event_max_sample_rate to 63500
[24559.247331] perf: interrupt took too long (3948 > 3937), lowering kernel.perf_event_max_sample_rate to 50500
[43561.131390] perf: interrupt took too long (4954 > 4935), lowering kernel.perf_event_max_sample_rate to 40250
[45485.170023] snd_hda_intel 0000:06:00.0: azx_get_response timeout, switching to polling mode: last cmd=0x111f0900
[45486.173989] snd_hda_intel 0000:06:00.0: azx_get_response timeout, switching to single_cmd mode: last cmd=0x111f0900
[45491.224300] azx_single_send_cmd: 8 callbacks suppressed
[45533.013106] azx_single_send_cmd: 242 callbacks suppressed
[45538.014037] azx_single_send_cmd: 409 callbacks suppressed
[45540.482738] snd_hda_intel 0000:06:00.0: Direct firmware load for ctefx-desktop.bin failed with error -2
[45543.026042] azx_single_send_cmd: 241 callbacks suppressed
[45548.042056] azx_single_send_cmd: 164 callbacks suppressed
[45553.046052] azx_single_send_cmd: 165 callbacks suppressed
[45558.062073] azx_single_send_cmd: 162 callbacks suppressed
[45560.733901] snd_hda_codec_ca0132 hdaudioC2D1: ca0132 DSP load image failed
[45560.734127] snd_hda_codec_ca0132 hdaudioC2D1: cannot read sub nodes for FG 0x01
[45563.066047] azx_single_send_cmd: 231 callbacks suppressed
[45568.070033] azx_single_send_cmd: 270 callbacks suppressed
[45573.094009] azx_single_send_cmd: 254 callbacks suppressed
[45575.186009] snd_hda_codec_ca0132 hdaudioC2D1: out of range cmd 1:11:707:ffffff3f
[45575.186156] snd_hda_codec_ca0132 hdaudioC2D1: out of range cmd 1:b:707:ffffff58
[45578.102002] azx_single_send_cmd: 251 callbacks suppressed
[45583.106001] azx_single_send_cmd: 256 callbacks suppressed

After that apps stops responding, and reboot took long time

Also rear channels not work in 5.1 mode not through alsa directly nor with pulseaudio.
Card also support 352khz, but i can only use it 96k. actually i dont need more but just in case reporting it here.
Also card lags when i change volume in youtube in firefox. The sound intermittent when i do it, but not always.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-19-generic 5.3.0-19.20
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: vova 2559 F.... pulseaudio
 /dev/snd/controlC1: vova 2559 F.... pulseaudio
 /dev/snd/controlC0: vova 2559 F.... pulseaudio
CurrentDesktop: KDE
Date: Sat Nov 9 22:38:38 2019
InstallationDate: Installed on 2019-08-13 (87 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: Gigabyte Technology Co., Ltd. B85-HD3
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=03bb17a0-d89e-426e-8393-d83eab5385a6 ro
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-19-generic N/A
 linux-backports-modules-5.3.0-19-generic N/A
 linux-firmware 1.183.1
RfKill:

SourcePackage: linux
StagingDrivers: ashmem_linux
UpgradeStatus: Upgraded to eoan on 2019-10-05 (35 days ago)
dmi.bios.date: 08/12/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85-HD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF11:bd08/12/2015:svnGigabyteTechnologyCo.,Ltd.:pnB85-HD3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnB85-HD3:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: B85-HD3
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
uvi (vladimir-umnov) wrote :
Revision history for this message
uvi (vladimir-umnov) wrote :

I tried to submit bug when it happens, but firefox freezed and cannot work after restart anymore before reboot. So attached dmesg wihtout errors.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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