[ASUS N550JK] After a system reboot, the audio seems muted until one raises the level above 50%
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Sometimes when I play a clip (be it a Video, song or a radiostation, it doesn't matter) and I have the volume lowered to 10% I can't hear any sound whatsoever. Not until I raise the volume with Fn + F12 (F12 has a speaker icon on it to raise the volume).
It's as if PulseAudio is muted until I raise the volume.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: pulseaudio 1:13.0-1ubuntu1
ProcVersionSign
Uname: Linux 5.3.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: MATE
Date: Fri Nov 8 23:39:31 2019
InstallationDate: Installed on 2019-10-05 (34 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=sv_SE.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/26/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JK.208
dmi.board.
dmi.board.name: N550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: N
dmi.product.name: N550JK
dmi.product.sku: ASUS-NotebookSKU
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-11-11 (2 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: ASUSTeK COMPUTER INC. N550JK
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=sv_SE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.183.1
Tags: eoan
Uname: Linux 5.3.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/26/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JK.208
dmi.board.
dmi.board.name: N550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: N
dmi.product.name: N550JK
dmi.product.sku: ASUS-NotebookSKU
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
information type: | Public → Private Security |
affects: | pulseaudio (Ubuntu) → linux (Ubuntu) |
summary: |
- Sound only works works again if the volume is raised more than 50% + After a system reboot, the audio seems muted until one raises the level + above 50% |
summary: |
- After a system reboot, the audio seems muted until one raises the level - above 50% + [ASUS N550JK] After a system reboot, the audio seems muted until one + raises the level above 50% |
Changed in linux (Ubuntu): | |
status: | Expired → New |
tags: | removed: eoan |
Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.