laptop does not wakeup after suspend (when lid off). Need to had reset

[odror]

When lid off. The laptop goes to unusual suspend mode. When raising the lid. Cannot turn laptop on. Cannot even log remotely using ssh.

My laptop is hp spectre-15, i7-9750h with nvidia gtx 1650

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: pm-utils 1.4.1-18
Uname: Linux 5.4.0-050400rc5-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 2 16:14:29 2019
InstallationDate: Installed on 2019-10-31 (2 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pm-utils
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dror 1529 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-10-31 (11 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: HP HP Spectre x360 Convertible 15t-df100
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-21-generic root=UUID=ad8d697c-17a2-4ab1-97ac-a1f665546354 ro acpi_osi=! "acpi_osi=Windows 2015" nouveau.modeset=0
ProcVersionSignature: Ubuntu 5.3.0-21.22-generic 5.3.7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-21-generic N/A
 linux-backports-modules-5.3.0-21-generic N/A
 linux-firmware 1.183.1
Tags: wayland-session eoan
Uname: Linux 5.3.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/14/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 863E
dmi.board.vendor: HP
dmi.board.version: 53.23
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.11:bd10/14/2019:svnHP:pnHPSpectrex360Convertible15t-df100:pvr:rvnHP:rn863E:rvr53.23:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 15t-df100
dmi.product.sku: 5ZV29AV
dmi.sys.vendor: HP

[odror (ozdror)]

attached acpidump

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1851068

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[odror (ozdror)]

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[Anthony Wong (anthonywong)]

@odror
Could you do a suspend, resume (which should fail), and then reboot, then attach /var/log/kern.log to this bug please?

Please also attach results from running:

cat /sys/power/state
cat /sys/power/mem_sleep

[odror (ozdror)]

$ cat /sys/power/mem_sleep
[s2idle]

$ cat /sys/power/state
freeze mem disk

I also would like to note that I made the following observation after blacklisting the nouveau driver. That the freezing issue happens when selecting nvidia. It is even worse then that. Because if I leave the computer idle, than when it goes to sleep on it own I have the same issue. On the other hand of I use the intel driver I am not freezing, but the computer becomes warm and loose about 7% of the battery per hour on suspend.

[Kai-Heng Feng (kaihengfeng)]

This should be fixed in kernel v5.4. Can you please confirm?

[odror (ozdror)]

It is not fixed.I am testing on ubuntu 19.04 with the Mainline kernel 5.5.2 and 5.4.17

When I type sudo pm-suspend. It is freezing

[Kai-Heng Feng (kaihengfeng)]

What about using `systemctl suspend`?

Also I can't find any trace of Nvidia in the log.

[odror (ozdror)]

I switch to ubuntu 20.04 running kernel 5.4.0-17. I have the same issue when closing the lid, using pm-suspend or systemctl suspend.

[Jean-Max Reymond (jmreymond-free)]

same bug with the last kernel released 5.4.0-48-generic
bug occurs with an update one month ago

[Jean-Max Reymond (jmreymond-free)]

after systemctl suspend, during wakeup, fsck with messages like

EXT4-fs error (device nvme0n1p2)
Aborting journal on device nvme0n1p3-8
Buffer I/O error on dev nvme0n1p3, logical block 59801600, lost sync page write