Touchpad doesn't work at all

Bug #1850987 reported by Muhammad Affan Ashraf
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

touchpad device like

I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio2/input0
S: Sysfs=/devices/platform/i8042/serio2/input/input8
U: Uniq=
H: Handlers=mouse2 event8
B: EV=b
B: KEY=420 0 70000 0 0 0 0 0 0 0 0
B: ABS=11000003

is missing in /proc/bus/input/devices

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-19-generic 5.3.0-19.20
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: affan 1581 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 2 01:25:57 2019
InstallationDate: Installed on 2019-10-19 (13 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 04f2:b635 Chicony Electronics Co., Ltd USB 2.0Camera
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Haier Information Technology (Shen Zhen) Co.,Ltd Y11C
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-19-generic N/A
 linux-backports-modules-5.3.0-19-generic N/A
 linux-firmware 1.183.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/30/2018
dmi.bios.vendor: LN1V
dmi.bios.version: 1.23
dmi.board.asset.tag: Default string
dmi.board.name: Y11C
dmi.board.vendor: Haier Information Technology (Shen Zhen) Co.,Ltd
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Haier Information Technology (Shen Zhen) Co.,Ltd
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnLN1V:bvr1.23:bd01/30/2018:svnHaierInformationTechnology(ShenZhen)Co.,Ltd:pnY11C:pvrDefaultstring:rvnHaierInformationTechnology(ShenZhen)Co.,Ltd:rnY11C:rvrDefaultstring:cvnHaierInformationTechnology(ShenZhen)Co.,Ltd:ct10:cvrDefaultstring:
dmi.product.family: y series
dmi.product.name: Y11C
dmi.product.sku: Y11C
dmi.product.version: Default string
dmi.sys.vendor: Haier Information Technology (Shen Zhen) Co.,Ltd

Revision history for this message
Muhammad Affan Ashraf (affan130) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Is psmouse.ko blacklisted?

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