Thinkpad T470s failure to suspend

Bug #1849724 reported by Alistair Cunningham
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Since upgrading to Ubuntu 19.10, my Thinkpad T470s sometimes refuses to suspend. This *appears* to happen if I've previously suspended it since the last full reboot, though it's hard to be sure that this is always the case. When it fails to suspend, the following is logged to kern.log:

Oct 24 12:09:42 localhost kernel: [15809.059931] Filesystems sync: 0.010 seconds
Oct 24 12:09:42 localhost kernel: [15809.060368] Freezing user space processes ... (elapsed 0.004 seconds) done.
Oct 24 12:09:42 localhost kernel: [15809.065301] OOM killer disabled.
Oct 24 12:09:42 localhost kernel: [15809.065302] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
Oct 24 12:09:42 localhost kernel: [15809.066938] printk: Suspending console(s) (use no_console_suspend to debug)
Oct 24 12:09:42 localhost kernel: [15809.947126] e1000e: EEE TX LPI TIMER: 00000011
Oct 24 12:09:42 localhost kernel: [15809.954275] PM: pci_pm_suspend(): e1000e_pm_suspend+0x0/0x60 [e1000e] returns -2
Oct 24 12:09:42 localhost kernel: [15809.954277] PM: dpm_run_callback(): pci_pm_suspend+0x0/0x150 returns -2
Oct 24 12:09:42 localhost kernel: [15809.954278] PM: Device 0000:00:1f.6 failed to suspend async: error -2
Oct 24 12:09:42 localhost kernel: [15809.989504] PM: Some devices failed to suspend, or early wake event detected
Oct 24 12:09:42 localhost kernel: [15810.747730] psmouse serio1: synaptics: queried max coordinates: x [..5676], y [..4762]
Oct 24 12:09:42 localhost kernel: [15810.782411] psmouse serio1: synaptics: queried min coordinates: x [1266..], y [1094..]
Oct 24 12:09:42 localhost kernel: [15810.893760] OOM killer enabled.
Oct 24 12:09:42 localhost kernel: [15810.893761] Restarting tasks ...
Oct 24 12:09:42 localhost kernel: [15810.899483] mei_hdcp mei::b638ab7e-94e2-4ea2-a552-d1c54b627f04:01: bound 0000:00:02.0 (ops
 i915_hdcp_component_ops [i915])
Oct 24 12:09:42 localhost kernel: [15810.907488] done.
Oct 24 12:09:42 localhost kernel: [15810.909513] thermal thermal_zone2: failed to read out thermal zone (-61)
Oct 24 12:09:42 localhost kernel: [15810.946024] PM: suspend exit
Oct 24 12:09:42 localhost kernel: [15811.200265] [drm] Reducing the compressed framebuffer size. This may lead to less power sa
vings than a non-reduced-size. Try to increase stolen memory size if available in BIOS.

This looks to me like a bug in the Intel ethernet driver. In dmesg, on boot I see the following ethernet driver loaded:

[ 0.674440] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-19-generic 5.3.0-19.20
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alistair 2060 F.... pulseaudio
CurrentDesktop: Unity:Unity7:ubuntu
Date: Thu Oct 24 15:51:11 2019
InstallationDate: Installed on 2017-08-16 (798 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
 Bus 002 Device 002: ID 0bda:0316 Realtek Semiconductor Corp. USB3.0-CRW
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 5986:111c Acer, Inc Integrated Camera
 Bus 001 Device 002: ID 8087:0a2b Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20HFCTO1WW
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=c023de63-612b-4367-874e-b3c987874f56 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-19-generic N/A
 linux-backports-modules-5.3.0-19-generic N/A
 linux-firmware 1.183
SourcePackage: linux
UpgradeStatus: Upgraded to eoan on 2019-10-04 (20 days ago)
dmi.bios.date: 08/30/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N1WET56W (1.35 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20HFCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1WET56W(1.35):bd08/30/2019:svnLENOVO:pn20HFCTO1WW:pvrThinkPadT470s:rvnLENOVO:rn20HFCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T470s
dmi.product.name: 20HFCTO1WW
dmi.product.sku: LENOVO_MT_20HF_BU_Think_FM_ThinkPad T470s
dmi.product.version: ThinkPad T470s
dmi.sys.vendor: LENOVO

Revision history for this message
Alistair Cunningham (acunningham) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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