(Lenovo S130-11IGM) No touchpad after update to 18.04 4.15.0-65

Bug #1849141 reported by Jim
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Laptop works fine out of the box with 18.04 4.15.0-20. After the software update to 4.15.0-65, the touchpad is no longer detected. Cannot use 19.04 as seems to be a problem with emmc support (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848883).
Currently dropped back to 4.15.0-20.

Followed the advice of installing synaptics, then evdev drivers but still same issue. Touchpad works fine in 4.15.0-20 using libinput.

---
ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.15.0-65-generic.
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: james 1276 F.... lxpanel
                      james 1336 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xa1310000 irq 132'
   Mixer name : 'Realtek ALC269VC'
   Components : 'HDA:10ec0269,17aa380f,00100203 HDA:8086280d,80860101,00100000'
   Controls : 58
   Simple ctrls : 16
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-10-16 (4 days ago)
InstallationMedia: Lubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:5627 Realtek Semiconductor Corp.
 Bus 001 Device 003: ID 0bda:c024 Realtek Semiconductor Corp.
 Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81J1
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-65-generic root=UUID=253cd622-8008-48b8-84eb-ce104896999e ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-65.74-generic 4.15.18
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-65-generic N/A
 linux-backports-modules-4.15.0-65-generic N/A
 linux-firmware 1.173.9
Tags: bionic
Uname: Linux 4.15.0-65-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 09/05/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: 9HCN27WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0R32802WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad S130-11IGM
dmi.modalias: dmi:bvnLENOVO:bvr9HCN27WW:bd09/05/2019:svnLENOVO:pn81J1:pvrLenovoideapadS130-11IGM:rvnLENOVO:rnLNVNB161216:rvrSDK0R32802WIN:cvnLENOVO:ct10:cvrLenovoideapadS130-11IGM:
dmi.product.family: ideapad S130-11IGM
dmi.product.name: 81J1
dmi.product.version: Lenovo ideapad S130-11IGM
dmi.sys.vendor: LENOVO

Revision history for this message
Jim (poulsej) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected bionic
description: updated
Revision history for this message
Jim (poulsej) wrote : AplayDevices.txt

apport information

Revision history for this message
Jim (poulsej) wrote : CRDA.txt

apport information

Revision history for this message
Jim (poulsej) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Jim (poulsej) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Jim (poulsej) wrote : Card0.Codecs.codec.2.txt

apport information

Revision history for this message
Jim (poulsej) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Jim (poulsej) wrote : IwConfig.txt

apport information

Revision history for this message
Jim (poulsej) wrote : Lspci.txt

apport information

Revision history for this message
Jim (poulsej) wrote : PciMultimedia.txt

apport information

Revision history for this message
Jim (poulsej) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Jim (poulsej) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Jim (poulsej) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Jim (poulsej) wrote : ProcModules.txt

apport information

Revision history for this message
Jim (poulsej) wrote : RfKill.txt

apport information

Revision history for this message
Jim (poulsej) wrote : UdevDb.txt

apport information

Revision history for this message
Jim (poulsej) wrote : WifiSyslog.txt

apport information

Revision history for this message
Jim (poulsej) wrote : Re: (Lenovo S130-11IGM) No touchpad in 18.04 4.15.0-65

Adding /var/log/_usr_lib_xorg_Xorg.0.crash

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Jim (poulsej)
description: updated
Jim (poulsej)
summary: - (Lenovo S130-11IGM) No touchpad in 18.04 4.15.0-65
+ (Lenovo S130-11IGM) No touchpad after update to 18.04 4.15.0-65
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
Revision history for this message
Jim (poulsej) wrote :

Hi Kai-Heng. Thanks for this suggestion. I have tested 5.4-rc4 but this kernel causes the same issue as the following bug so I am not able to boot....
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848883

Revision history for this message
Jim (poulsej) wrote :

Also tried the latest update 4.15.0-66 but touchpad still fails to function.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

[ 10.976257] i2c_hid i2c-SYNA3269:00: failed to reset device.

Can you please attach dmesg under 4.15.0-20?

Revision history for this message
Jim (poulsej) wrote :

Attaching dmesg from 4.15.0-20

Revision history for this message
Jim (poulsej) wrote :

I guess if https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848883 can be resolved, there is no need to look at this as live CDs on 19.04 work fine with this touchpad.

Revision history for this message
Arthur Lutz (arthur-lutz) wrote :

For me the trackpad works on 4.15.0-70-generic but breaks on 4.15.0-72-generic!

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.