iwlwifi firmware crashes intel 9260ac [8086:2526] subsystem [8086:0010]
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Ubuntu 19.10
Kernel 5.3.0-18-generic
Hardware: Thinkpad T460p (also tested on T480s) with Intel 9260ac wifi card.
Expected: Wifi connects, uploads/downloads as normal
Symptom: Wifi connects, as soon as an upload/download (any heavy traffic) start, the system comes to a crawl, becomes barely usable, and I end up opening a prompt to reboot.
The system is unusable. This happens even with the Live USB version.
The only solution I found was to download a different (newer) firmware.
Latest version from: https:/
This is iwlwifi-
I then manually copy the contained firmware to /lib/firmware, remove all other versions and make a link to iwlwifi-
This completely resolves the issue.
This is the carsh log (Thinkpad T460p, but identical to T480s, all fresh installs):
-------
Oct 20 01:51:13 weywot kernel: iwlwifi 0000:03:00.0: Error sending SCAN_CFG_CMD: time out after 2000ms.
Oct 20 01:51:13 weywot kernel: iwlwifi 0000:03:00.0: Current CMD queue read_ptr 64 write_ptr 65
Oct 20 01:51:13 weywot kernel: iwlwifi 0000:03:00.0: HW error, resetting before reading
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: Start IWL Error Log Dump:
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: Status: 0x00000080, count: 609870115
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: Loaded firmware version: 46.6bf1df06.0
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x36BC8FCF | ADVANCED_SYSASSERT
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x28A5819E | trm_hw_status0
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x77944CFA | trm_hw_status1
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x018004F5 | branchlink2
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xEBCFC5F1 | interruptlink1
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x07206003 | interruptlink2
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xE956CDF4 | data1
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x7D692903 | data2
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xAD22F469 | data3
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x1040C00E | beacon time
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x0FF6877F | tsf low
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x82686A2F | tsf hi
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xB715D7B2 | time gp1
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x5EC31049 | time gp2
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xF7FD7FF6 | uCode revision type
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x31225172 | uCode version major
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xFD1DB8B4 | uCode version minor
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xC000F415 | hw version
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x7F9AFDD4 | board version
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xD5FD2F0F | hcmd
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x8F81D049 | isr0
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xEDDFDA7B | isr1
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xD9409AD7 | isr2
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x5AF7DA77 | isr3
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x400240BE | isr4
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xEEF6DF6B | last cmd Id
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x40528540 | wait_event
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xB9BBD6FD | l2p_control
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xC21B6142 | l2p_duration
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x7BDF6F9E | l2p_mhvalid
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x190AF41B | l2p_addr_match
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x7FF297FF | lmpm_pmg_sel
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x5248C715 | timestamp
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xBBB939AF | flow_handler
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: Start IWL Error Log Dump:
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: Status: 0x00000080, count: -4391457
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x5350C91F | ADVANCED_SYSASSERT
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x1FFE5437 | umac branchlink1
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x58B9A82E | umac branchlink2
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xF5F57FFD | umac interruptlink1
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x8930114B | umac interruptlink2
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x54F6FE1B | umac data1
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xB20BC322 | umac data2
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xC9DCBDEE | umac data3
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xC2E1113A | umac major
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xB6C711F3 | umac minor
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x8A0913C5 | frame pointer
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x97D70D49 | stack pointer
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0x95B86F30 | last host cmd
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xAF1FF7F9 | isr status reg
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: Fseq Registers:
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | FSEQ_ERROR_CODE
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | FSEQ_TOP_
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | FSEQ_CNVIO_
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | FSEQ_OTP_VERSION
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | FSEQ_TOP_
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | FSEQ_ALIVE_TOKEN
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | FSEQ_CNVI_ID
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | FSEQ_CNVR_ID
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | CNVI_AUX_MISC_CHIP
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | CNVR_AUX_MISC_CHIP
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | CNVR_SCU_
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: 0xA5A5A5A2 | CNVR_SCU_
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: Collecting data: trigger 2 fired.
Oct 20 01:51:16 weywot kernel: ieee80211 phy0: Hardware restart was requested
Oct 20 01:51:16 weywot kernel: iwlwifi 0000:03:00.0: Queue 0 is inactive on fifo 2 and stuck for 2500 ms. SW [64, 65] HW [162, 162] FH TRB=0x0a5a5a5a2
Oct 20 01:51:16 weywot kernel: [drm:intel_
Oct 20 01:51:22 weywot kernel: [drm:intel_
Oct 20 01:51:31 weywot kernel: psmouse serio1: TouchPad at isa0060/
Oct 20 01:51:42 weywot kernel: iwlwifi 0000:03:00.0: Queue 11 is inactive on fifo 2 and stuck for 10000 ms. SW [92, 111] HW [162, 162] FH TRB=0x0a5a5a5a2
Oct 20 01:51:42 weywot kernel: watchdog: BUG: soft lockup - CPU#2 stuck for 23s! [kworker/2:3:571]
Oct 20 01:51:42 weywot kernel: Modules linked in: hid_generic ccm uhid hid algif_hash algif_skcipher af_alg rfcomm cmac bnep nls_iso8859_1 intel_rapl_msr inte
Oct 20 01:51:42 weywot kernel: ppdev lp parport sunrpc ip_tables x_tables autofs4 mmc_block rtsx_pci_sdmmc nvme e1000e psmouse nvme_core rtsx_pci i2c_i801 wm
Oct 20 01:51:42 weywot kernel: CPU: 2 PID: 571 Comm: kworker/2:3 Not tainted 5.3.0-18-generic #19-Ubuntu
Oct 20 01:51:42 weywot kernel: Hardware name: LENOVO 20FW003KMC/
Oct 20 01:51:42 weywot kernel: Workqueue: events iwl_fw_
Oct 20 01:51:42 weywot kernel: RIP: 0010:_raw_
Oct 20 01:51:42 weywot kernel: Code: 00 e9 78 ff ff ff 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 0f 1f 44 00 00 55 48 89 e5 c6 07 00 0f 1f 40 00 48 89 f7 5
Oct 20 01:51:42 weywot kernel: RSP: 0018:ffffaff7c0
Oct 20 01:51:42 weywot kernel: RAX: ffffffffc0a73480 RBX: ffff8eaed5cf0018 RCX: 0000000000000003
Oct 20 01:51:42 weywot kernel: RDX: 0000000008040005 RSI: 0000000000000246 RDI: 0000000000000246
Oct 20 01:51:42 weywot kernel: RBP: ffffaff7c0417cb8 R08: 0000000000003a98 R09: 0000000000000011
Oct 20 01:51:42 weywot kernel: R10: fffff7cd1ec61788 R11: 000000000000595a R12: 00000000fffffff7
Oct 20 01:51:42 weywot kernel: R13: ffffaff7c0417cf0 R14: 0000000000400000 R15: ffff8eaed51e2cb8
Oct 20 01:51:42 weywot kernel: FS: 000000000000000
Oct 20 01:51:42 weywot kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Oct 20 01:51:42 weywot kernel: CR2: 00007f53420eff9d CR3: 00000003d480a005 CR4: 00000000003606e0
Oct 20 01:51:42 weywot kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Oct 20 01:51:42 weywot kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Oct 20 01:51:42 weywot kernel: Call Trace:
Oct 20 01:51:42 weywot kernel: iwl_trans_
Oct 20 01:51:42 weywot kernel: iwl_trans_
Oct 20 01:51:42 weywot kernel: iwl_fw_
Oct 20 01:51:42 weywot kernel: iwl_fw_
Oct 20 01:51:42 weywot kernel: iwl_fw_
Oct 20 01:51:42 weywot kernel: iwl_fw_
Oct 20 01:51:42 weywot kernel: process_
Oct 20 01:51:42 weywot kernel: worker_
Oct 20 01:51:42 weywot kernel: kthread+0x104/0x140
Oct 20 01:51:42 weywot kernel: ? process_
Oct 20 01:51:42 weywot kernel: ? kthread_
Oct 20 01:51:42 weywot kernel: ret_from_
Oct 20 01:51:42 weywot kernel: psmouse serio1: resync failed, issuing reconnect request
Oct 20 01:51:42 weywot kernel: iwlwifi 0000:03:00.0: Failed to get the temperature (err=-5)
Oct 20 01:51:42 weywot kernel: iwlwifi 0000:03:00.0: Failed to get the temperature (err=-5)
Oct 20 01:51:42 weywot kernel: iwlwifi 0000:03:00.0: Failed to get the temperature (err=-5)
Oct 20 01:51:42 weywot kernel: iwlwifi 0000:03:00.0: Failed to get the temperature (err=-5)
Oct 20 01:51:42 weywot kernel: iwlwifi 0000:03:00.0: Failed to get the temperature (err=-5)
Oct 20 01:51:42 weywot kernel: iwlwifi 0000:03:00.0: Failing on timeout while stopping DMA channel 8 [0xa5a5a5a2]
Oct 20 01:51:42 weywot kernel: iwlwifi 0000:03:00.0: Applying debug destination EXTERNAL_DRAM
Oct 20 01:51:42 weywot kernel: iwlwifi 0000:03:00.0: Applying debug destination EXTERNAL_DRAM
Oct 20 01:51:42 weywot kernel: iwlwifi 0000:03:00.0: FW already configured (0) - re-configuring
Oct 20 01:51:42 weywot wpa_supplicant[
Oct 20 01:51:42 weywot kernel: wlp3s0: deauthenticated from b0:39:56:7f:1a:ad (Reason: 6=CLASS2_
Oct 20 01:51:42 weywot wpa_supplicant[
Oct 20 01:51:42 weywot wpa_supplicant[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:42 weywot wpa_supplicant[
Oct 20 01:51:42 weywot wpa_supplicant[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:42 weywot kernel: psmouse serio1: synaptics: queried max coordinates: x [..5676], y [..4758]
Oct 20 01:51:42 weywot kernel: wlp3s0: authenticate with b0:39:56:7f:1a:ad
Oct 20 01:51:42 weywot kernel: wlp3s0: send auth to b0:39:56:7f:1a:ad (try 1/3)
Oct 20 01:51:42 weywot kernel: psmouse serio1: synaptics: queried min coordinates: x [1266..], y [1096..]
Oct 20 01:51:42 weywot wpa_supplicant[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:42 weywot kernel: wlp3s0: authenticated
Oct 20 01:51:42 weywot kernel: wlp3s0: associate with b0:39:56:7f:1a:ad (try 1/3)
Oct 20 01:51:42 weywot kernel: wlp3s0: RX AssocResp from b0:39:56:7f:1a:ad (capab=0x1411 status=0 aid=6)
Oct 20 01:51:42 weywot kernel: wlp3s0: associated
Oct 20 01:51:42 weywot wpa_supplicant[
Oct 20 01:51:42 weywot wpa_supplicant[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:42 weywot wpa_supplicant[
Oct 20 01:51:42 weywot wpa_supplicant[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:42 weywot NetworkManager[
Oct 20 01:51:43 weywot wpa_supplicant[
Oct 20 01:51:43 weywot kernel: wlp3s0: Limiting TX power to 27 (30 - 3) dBm as advertised by b0:39:56:7f:1a:ad
-------
End of log
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-01 (49 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b541 Chicony Electronics Co., Ltd Integrated Camera
Bus 001 Device 003: ID 8087:0025 Intel Corp.
Bus 001 Device 002: ID 138a:0090 Validity Sensors, Inc. VFS7500 Touch Fingerprint Sensor
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20FW003KMC
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.183
Tags: eoan
Uname: Linux 5.3.0-18-generic x86_64
UpgradeStatus: Upgraded to eoan on 2019-10-17 (3 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/30/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: R07ET89W (2.29 )
dmi.board.
dmi.board.name: 20FW003KMC
dmi.board.vendor: LENOVO
dmi.board.version: 0B98417 WIN
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad T460p
dmi.product.name: 20FW003KMC
dmi.product.sku: LENOVO_
dmi.product.
dmi.sys.vendor: LENOVO
affects: | ubuntu → linux (Ubuntu) |
tags: | added: eoan |
tags: | added: ubuntu-certified |
summary: |
- iwlwifi firmware crashes intel 9260ac + iwlwifi firmware crashes intel 9260ac [8086:2526] subsystem [8086:0010] |
tags: | added: hwe-networking-wifi |
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