After upgrading to Ubuntu 19.10 the boot hangs on HP EliteDesk 800 G2 SFF

Bug #1847599 reported by Claudio Fior on 2019-10-10
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

After upgrading to Ubuntu 19.10 the boot hangs, I had to start the system with the previous kernel linux-modules-extra-5.0.0-31-generic

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-13-generic 5.3.0-13.14
ProcVersionSignature: Ubuntu 5.0.0-31.33-generic 5.0.21
Uname: Linux 5.0.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: caiofior 1818 F.... pulseaudio
CurrentDesktop: XFCE
Date: Thu Oct 10 14:15:57 2019
HibernationDevice: RESUME=UUID=316a3e2d-ef98-4c31-8ba1-52e1cd0e8c05
IwConfig:
 eno1 no wireless extensions.

 lo no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 047d:2048 Kensington Orbit Trackball with Scroll Ring
 Bus 001 Device 002: ID 04d9:a0cd Holtek Semiconductor, Inc. USB Keyboard
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP EliteDesk 800 G2 SFF
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-31-generic root=UUID=714cc192-0d1c-4899-b891-16e6e504c662 ro quiet splash resume=UUID=316a3e2d-ef98-4c31-8ba1-52e1cd0e8c05 vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-31-generic N/A
 linux-backports-modules-5.0.0-31-generic N/A
 linux-firmware 1.183
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/19/2019
dmi.bios.vendor: HP
dmi.bios.version: N01 Ver. 02.42
dmi.board.name: 8054
dmi.board.vendor: HP
dmi.board.version: KBC Version 05.36
dmi.chassis.asset.tag: CZC64082W1
dmi.chassis.type: 4
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrN01Ver.02.42:bd08/19/2019:svnHP:pnHPEliteDesk800G2SFF:pvr:rvnHP:rn8054:rvrKBCVersion05.36:cvnHP:ct4:cvr:
dmi.product.family: 103C_53307F G=D
dmi.product.name: HP EliteDesk 800 G2 SFF
dmi.product.sku: X3J10ET#ABZ
dmi.sys.vendor: HP
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: caiofior 1981 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 19.10
HibernationDevice: RESUME=UUID=316a3e2d-ef98-4c31-8ba1-52e1cd0e8c05
IwConfig:
 eno1 no wireless extensions.

 lo no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 047d:2048 Kensington Orbit Trackball with Scroll Ring
 Bus 001 Device 002: ID 04d9:a0cd Holtek Semiconductor, Inc. USB Keyboard
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP EliteDesk 800 G2 SFF
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-31-generic root=UUID=714cc192-0d1c-4899-b891-16e6e504c662 ro resume=UUID=316a3e2d-ef98-4c31-8ba1-52e1cd0e8c05
ProcVersionSignature: Ubuntu 5.0.0-31.33-generic 5.0.21
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-31-generic N/A
 linux-backports-modules-5.0.0-31-generic N/A
 linux-firmware 1.183
RfKill:

Tags: eoan
Uname: Linux 5.0.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/19/2019
dmi.bios.vendor: HP
dmi.bios.version: N01 Ver. 02.42
dmi.board.name: 8054
dmi.board.vendor: HP
dmi.board.version: KBC Version 05.36
dmi.chassis.asset.tag: CZC64082W1
dmi.chassis.type: 4
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrN01Ver.02.42:bd08/19/2019:svnHP:pnHPEliteDesk800G2SFF:pvr:rvnHP:rn8054:rvrKBCVersion05.36:cvnHP:ct4:cvr:
dmi.product.family: 103C_53307F G=D
dmi.product.name: HP EliteDesk 800 G2 SFF
dmi.product.sku: X3J10ET#ABZ
dmi.sys.vendor: HP

Claudio Fior (caiofior) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed

It seems to be a duplicate of bug 1845454.

I installed the test kernel build in bug 1845454 comment 11 and everything works.

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tags: added: apport-collected
description: updated

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The problem is present also on linux-image-5.3.0-17-generic

Claudio Fior (caiofior) on 2019-10-11
summary: - After upgrading to Ubuntu 19.10 the boot hangs
+ After upgrading to Ubuntu 19.10 the boot hangs HP EliteDesk 800 G2 SFF
summary: - After upgrading to Ubuntu 19.10 the boot hangs HP EliteDesk 800 G2 SFF
+ After upgrading to Ubuntu 19.10 the boot hangs on HP EliteDesk 800 G2
+ SFF
Claudio Fior (caiofior) wrote :

The problem is fixed in linux-image-5.3.0-17-generic

Changed in linux (Ubuntu):
status: Confirmed → Invalid
Kai-Heng Feng (kaihengfeng) wrote :
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