| 2019-10-10 11:54:27 |
Henning Eiden |
description |
I am having issues with the tablet above. Since the upgrade to Eoan (I know, development..) the tablet is not working any more. Dmesg below:
[ 7199.742905] usb 1-4: USB disconnect, device number 9
[ 7199.742911] usb 1-4.1: USB disconnect, device number 10
[ 7199.743381] usb 1-4.4: USB disconnect, device number 11
[ 7206.101315] usb 1-4: new high-speed USB device number 12 using xhci_hcd
[ 7206.227830] usb 1-4: New USB device found, idVendor=058f, idProduct=6254, bcdDevice= 1.00
[ 7206.227836] usb 1-4: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 7206.227840] usb 1-4: Product: USB2.0Hub
[ 7206.230807] hub 1-4:1.0: USB hub found
[ 7206.230868] hub 1-4:1.0: 4 ports detected
[ 7206.518332] usb 1-4.1: new full-speed USB device number 13 using xhci_hcd
[ 7206.621492] usb 1-4.1: New USB device found, idVendor=256c, idProduct=006e, bcdDevice=30.00
[ 7206.621498] usb 1-4.1: New USB device strings: Mfr=5, Product=6, SerialNumber=0
[ 7206.627684] usb 1-4.1: can't set config #1, error -32
[ 7206.703319] usb 1-4.4: new high-speed USB device number 14 using xhci_hcd
[ 7206.794338] usb 1-4.4: New USB device found, idVendor=058f, idProduct=6366, bcdDevice= 1.00
[ 7206.794346] usb 1-4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 7206.794351] usb 1-4.4: Product: Mass Storage Device
[ 7206.794353] usb 1-4.4: Manufacturer: Generic
[ 7206.794356] usb 1-4.4: SerialNumber: 058F0O1111B1
[ 7206.799699] usb-storage 1-4.4:1.0: USB Mass Storage device detected
Unfortunately there is not much to be found regarding the can't set config thing with the code 32.
The digimind driver compiles fine.
The funny part is: After a suspend and resume the tablet is working until unplugged and plugged in.
Any sugestions? Kernel 5.2 is working fine, have to sort out the ZFS module though and it would be nice to stick with the official components.
Cheers,
Henning
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-13-lowlatency 5.3.0-13.14
ProcVersionSignature: Ubuntu 5.3.0-13.14-lowlatency 5.3.0
Uname: Linux 5.3.0-13-lowlatency x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: henninge 2253 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 9 17:42:28 2019
InstallationDate: Installed on 2018-10-24 (349 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: Acer Aspire VN7-572G
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-13-lowlatency root=UUID=b0b1c52f-0c00-4a1a-aa55-bcf97ee20897 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-13-lowlatency N/A
linux-backports-modules-5.3.0-13-lowlatency N/A
linux-firmware 1.182
SourcePackage: linux
UpgradeStatus: Upgraded to eoan on 2019-09-27 (12 days ago)
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.05
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-572G
dmi.board.vendor: Acer
dmi.board.version: V1.05
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd09/25/2015:svnAcer:pnAspireVN7-572G:pvrV1.05:rvnAcer:rnAspireVN7-572G:rvrV1.05:cvnAcer:ct10:cvrV1.05:
dmi.product.family: SKL
dmi.product.name: Aspire VN7-572G
dmi.product.sku: Aspire VN7-572G_1037_1.05
dmi.product.version: V1.05
dmi.sys.vendor: Acer |
I am having issues with the tablet above. Since the upgrade to Eoan (I know, development..) the tablet is not working any more. Dmesg below:
[ 7199.742905] usb 1-4: USB disconnect, device number 9
[ 7199.742911] usb 1-4.1: USB disconnect, device number 10
[ 7199.743381] usb 1-4.4: USB disconnect, device number 11
[ 7206.101315] usb 1-4: new high-speed USB device number 12 using xhci_hcd
[ 7206.227830] usb 1-4: New USB device found, idVendor=058f, idProduct=6254, bcdDevice= 1.00
[ 7206.227836] usb 1-4: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 7206.227840] usb 1-4: Product: USB2.0Hub
[ 7206.230807] hub 1-4:1.0: USB hub found
[ 7206.230868] hub 1-4:1.0: 4 ports detected
[ 7206.518332] usb 1-4.1: new full-speed USB device number 13 using xhci_hcd
[ 7206.621492] usb 1-4.1: New USB device found, idVendor=256c, idProduct=006e, bcdDevice=30.00
[ 7206.621498] usb 1-4.1: New USB device strings: Mfr=5, Product=6, SerialNumber=0
[ 7206.627684] usb 1-4.1: can't set config #1, error -32
[ 7206.703319] usb 1-4.4: new high-speed USB device number 14 using xhci_hcd
[ 7206.794338] usb 1-4.4: New USB device found, idVendor=058f, idProduct=6366, bcdDevice= 1.00
[ 7206.794346] usb 1-4.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 7206.794351] usb 1-4.4: Product: Mass Storage Device
[ 7206.794353] usb 1-4.4: Manufacturer: Generic
[ 7206.794356] usb 1-4.4: SerialNumber: 058F0O1111B1
[ 7206.799699] usb-storage 1-4.4:1.0: USB Mass Storage device detected
Unfortunately there is not much to be found regarding the >>can't set config<< thing with the code 32.
The digimind driver compiles fine.
The funny part is: After a suspend and resume the tablet is working until unplugged and plugged in.
Any sugestions? Kernel 5.2 is working fine, have to sort out the ZFS module though and it would be nice to stick with the official components.
Cheers,
Henning
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-13-lowlatency 5.3.0-13.14
ProcVersionSignature: Ubuntu 5.3.0-13.14-lowlatency 5.3.0
Uname: Linux 5.3.0-13-lowlatency x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: henninge 2253 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 9 17:42:28 2019
InstallationDate: Installed on 2018-10-24 (349 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: Acer Aspire VN7-572G
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-13-lowlatency root=UUID=b0b1c52f-0c00-4a1a-aa55-bcf97ee20897 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-13-lowlatency N/A
linux-backports-modules-5.3.0-13-lowlatency N/A
linux-firmware 1.182
SourcePackage: linux
UpgradeStatus: Upgraded to eoan on 2019-09-27 (12 days ago)
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.05
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-572G
dmi.board.vendor: Acer
dmi.board.version: V1.05
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd09/25/2015:svnAcer:pnAspireVN7-572G:pvrV1.05:rvnAcer:rnAspireVN7-572G:rvrV1.05:cvnAcer:ct10:cvrV1.05:
dmi.product.family: SKL
dmi.product.name: Aspire VN7-572G
dmi.product.sku: Aspire VN7-572G_1037_1.05
dmi.product.version: V1.05
dmi.sys.vendor: Acer |
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