i2c_designware and i2c_hid failures on shutdown

Bug #1845825 reported by Daniele Dellafiore
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

1. Using Ubuntu 19.10
2. Shutdown system
3. System get stuck at the windows with this messages:

i2c_designware i2c_designware.0: controller timed out
i2c_designware i2c_designware.0: controller timed out
i2c_designware i2c_designware.0: controller timed out
i2c_hid i2c-MSFT0001:00: failed to change power setting.
i2c_designware i2c_designware.0: controller timed out

It might not be related to the shutdown not happening, still that's the only clue I have.

I attach the screenshot and dmesg output after the following boot.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: daniele 2239 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-12 (17 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: LENOVO 81Q7
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-13-generic N/A
 linux-backports-modules-5.3.0-13-generic N/A
 linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-13-generic x86_64
UpgradeStatus: Upgraded to eoan on 2019-09-21 (8 days ago)
UserGroups: adm cdrom dip docker lpadmin microk8s plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/12/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: AKCN34WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Yoga S940-14IWL
dmi.modalias: dmi:bvnLENOVO:bvrAKCN34WW:bd06/12/2019:svnLENOVO:pn81Q7:pvrLenovoYogaS940-14IWL:rvnLENOVO:rnLNVNB161216:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoYogaS940-14IWL:
dmi.product.family: Yoga S940-14IWL
dmi.product.name: 81Q7
dmi.product.sku: LENOVO_MT_81Q7_BU_idea_FM_Yoga S940-14IWL
dmi.product.version: Lenovo Yoga S940-14IWL
dmi.sys.vendor: LENOVO

Revision history for this message
Daniele Dellafiore (ildella) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1845825

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: pulseaudio (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniele Dellafiore (ildella) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Daniele Dellafiore (ildella) wrote : CRDA.txt

apport information

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Daniele Dellafiore (ildella) wrote : CurrentDmesg.txt

apport information

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Daniele Dellafiore (ildella) wrote : IwConfig.txt

apport information

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Daniele Dellafiore (ildella) wrote : Lspci.txt

apport information

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Daniele Dellafiore (ildella) wrote : Lsusb.txt

apport information

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Daniele Dellafiore (ildella) wrote : ProcCpuinfo.txt

apport information

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Daniele Dellafiore (ildella) wrote : ProcCpuinfoMinimal.txt

apport information

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Daniele Dellafiore (ildella) wrote : ProcEnviron.txt

apport information

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Daniele Dellafiore (ildella) wrote : ProcInterrupts.txt

apport information

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Daniele Dellafiore (ildella) wrote : ProcModules.txt

apport information

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Daniele Dellafiore (ildella) wrote : PulseList.txt

apport information

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Daniele Dellafiore (ildella) wrote : RfKill.txt

apport information

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Daniele Dellafiore (ildella) wrote : UdevDb.txt

apport information

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Daniele Dellafiore (ildella) wrote : WifiSyslog.txt

apport information

description: updated
Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4/

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