Black Screen on 18.04 + Intel Graphics with Kernel > 4.15.0-47
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
Hi,
we've been running 18.04 (w/ Xubuntu) + 4.15.0-47 kernel for a while now (on Minix Z83-4 devices w/ Intel X5-Z8350 CPUs), which is working fine.
After upgrading the kernel to a newer version (> 4.15.0-47), HDMI output is not available anymore, i915 reports an invalid EDID version via dmesg I dropped the full dmesg output on Pastebin: https:/
As a start I'm blaming the Linux kernel since booting 4.15.0-47 kernel works just fine.
Known faulty kernel versions are:
- 4.15.0-58-generic
- 4.15.0-59-generic
- 5.0.0-25-generic
Not sure how to best collect logs and system information for you since I'm not used to debugging black screens. However, SSH access is possible. I am happy to provide more information, if needed. We can also install and test experimental kernel versions.
Note: This happens then attached via a standard HDMI cable as well as with a HDMI-DVI cable on different monitor setups.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-01-12 (220 days ago)
InstallationMedia: Xubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: MINIX Z83-4
Package: linux (not installed)
ProcEnviron:
LANG=de_DE.UTF-8
SHELL=/bin/bash
TERM=xterm-
PATH=(custom, no user)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.173.9
Tags: bionic
Uname: Linux 4.15.0-58-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/29/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: CHT0A180
dmi.board.
dmi.board.name: NEO Z83-4
dmi.board.vendor: MINIX
dmi.board.version: V1.1
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: NEO
dmi.product.name: Z83-4
dmi.product.
dmi.sys.vendor: MINIX
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-01-12 (220 days ago)
InstallationMedia: Xubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: MINIX Z83-4
Package: linux (not installed)
ProcEnviron:
LANG=de_DE.UTF-8
SHELL=/bin/bash
TERM=xterm-
PATH=(custom, no user)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.173.9
Tags: bionic
Uname: Linux 4.15.0-58-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/29/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: CHT0A180
dmi.board.
dmi.board.name: NEO Z83-4
dmi.board.vendor: MINIX
dmi.board.version: V1.1
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: NEO
dmi.product.name: Z83-4
dmi.product.
dmi.sys.vendor: MINIX
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-01-12 (225 days ago)
InstallationMedia: Xubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Package: linux (not installed)
ProcEnviron:
LANG=de_DE.UTF-8
SHELL=/bin/bash
TERM=xterm-
PATH=(custom, no user)
Tags: bionic
Uname: Linux 5.3.0-050300rc6
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
Changed in linux (Ubuntu): | |
status: | Confirmed → Fix Released |
Added