3D Application cannot run anymore [i965: Failed to submit batchbuffer: Input/output error]

[Florian]

Since a recent update (done today 2019-07-28) I cannot start application that requires 3D (openGL support). It start being slow with degraded graphics, then freeze and finally crash with the following message :

 > i965: Failed to submit batchbuffer: Input/output error

It also happened to me when I updated from Bionic Beaver to Disco. The Workaround was to reinstall a Bionic Beaver version. Now it does not work on this version anymore.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-25-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 28 08:58:45 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] [103c:80df]
InstallationDate: Installed on 2019-04-30 (89 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: HP HP ENVY Notebook
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-25-generic root=UUID=a33f3d20-4ebb-4f0d-9401-31c32121600a ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/23/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.45
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 80DF
dmi.board.vendor: HP
dmi.board.version: 87.72
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.45:bd05/23/2017:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn80DF:rvr87.72:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
dmi.product.name: HP ENVY Notebook
dmi.product.sku: W6X73EA#ABF
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1.1~18.04.2
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

[Florian (fulezi)]

For information the last update was:

$ less /var/log/apt/history.log
> Start-Date: 2019-07-28 08:23:57
> Commandline: aptdaemon role='role-commit-packages' sender=':1.107'
> Install: xdg-desktop-portal-gtk:amd64 (1.0.2-0ubuntu1.1, automatic), xdg-desktop-portal:amd64 (1.0.3-0ubuntu0.2, automatic)
> Upgrade: language-pack-gnome-fr:amd64 (1:18.04+20190117, 1:18.04+20190718), gir1.2-gtk-3.0:amd64 (3.22.30-1ubuntu3, 3.22.30-1ubuntu4), libegl1-mesa-dev:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), sane-utils:amd64 (1.0.27-1~experimental3ubuntu2, 1.0.27-1~experimental3ubuntu2.1), libegl-mesa0:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libgtk-3-common:amd64 (3.22.30-1ubuntu3, 3.22.30-1ubuntu4), libgtk-3-0:amd64 (3.22.30-1ubuntu3, 3.22.30-1ubuntu4), libglapi-mesa:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libglapi-mesa:i386 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), mesa-common-dev:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libxatracker2:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libegl1-mesa:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), language-pack-en:amd64 (1:18.04+20180712, 1:18.04+20190718), language-pack-fr:amd64 (1:18.04+20190117, 1:18.04+20190718), libgbm1:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libsane1:amd64 (1.0.27-1~experimental3ubuntu2, 1.0.27-1~experimental3ubuntu2.1), libgtk-3-bin:amd64 (3.22.30-1ubuntu3, 3.22.30-1ubuntu4), libwayland-egl1-mesa:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libgail-3-0:amd64 (3.22.30-1ubuntu3, 3.22.30-1ubuntu4), libgl1-mesa-dri:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libgl1-mesa-dri:i386 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libgl1-mesa-glx:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libgl1-mesa-glx:i386 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libsane-common:amd64 (1.0.27-1~experimental3ubuntu2, 1.0.27-1~experimental3ubuntu2.1), gtk-update-icon-cache:amd64 (3.22.30-1ubuntu3, 3.22.30-1ubuntu4), mesa-vdpau-drivers:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), mesa-va-drivers:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libglx-mesa0:amd64 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2), libglx-mesa0:i386 (18.2.8-0ubuntu0~18.04.2, 19.0.2-1ubuntu1.1~18.04.2)
> End-Date: 2019-07-28 08:24:59

[Daniel van Vugt (vanvugt)]

Possibly related from the kernel log:

[ 373.840537] [drm] GPU HANG: ecode 9:0:0x85dffffb, in zinc [4585], reason: hang on rcs0, action: reset
[ 373.840584] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 383.837062] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 393.821041] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 404.956876] asynchronous wait on fence i915:zinc[4585]/1:11 timed out
[ 405.821085] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 415.964886] asynchronous wait on fence i915:zinc[4585]/1:14 timed out
[ 419.837025] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 426.972786] asynchronous wait on fence i915:zinc[4585]/1:17 timed out
[ 431.841000] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 431.854654] show_signal_msg: 29 callbacks suppressed
[ 431.854660] zinc[4585]: segfault at 20 ip 000056484167bd9e sp 00007fffb80cd2f0 error 4 in zinc[56484159e000+290000]
[ 431.854672] Code: 48 89 55 e8 48 8b 55 f0 48 8b 45 f8 48 89 d6 48 89 c7 e8 1c 0c 00 00 90 c9 c3 55 48 89 e5 48 89 7d f8 48 89 75 f0 48 8b 45 f0 <48> 8b 10 48 8b 45 f8 48 89 10 90 5d c3 90 55 48 89 e5 48 89 7d f8
[ 744.794676] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 756.798602] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 766.778545] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 782.778425] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 793.822394] asynchronous wait on fence i915:memcheck-amd64-[4688]/1:14 timed out
[ 796.794414] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[ 806.778371] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Kai-Heng Feng (kaihengfeng)]

linux-generic-hwe-18.04 will switch to 5.0 soon.

linux-generic-hwe-18.04-edge can be used to switch to v5.0 kernel right away.

[Daniel van Vugt (vanvugt)]

This sounds like it happened around the same time as Mesa got upgraded from v18 to v19.

Although it also sounds like a kernel problem.

[Daniel van Vugt (vanvugt)]

See also bug 1860754.