Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.0.0-20-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: KDE
Date: Fri Jun 28 00:44:13 2019
InstallationDate: Installed on 2019-06-05 (22 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Digital Out, HDMI
Symptom_Type: None of the above
Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/25/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P02AHK.
dmi.board.
dmi.board.name: NP930MBE-K04US
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGL9872A0S-
dmi.chassis.
dmi.chassis.type: 31
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Notebook 9 Series
dmi.product.name: 930MBE
dmi.product.sku: SCAI-A5A5-
dmi.product.
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
tags: |
added: eoan removed: disco |
affects: | alsa-driver (Ubuntu) → linux (Ubuntu) |
Status changed to 'Confirmed' because the bug affects multiple users.