The HP X500 PixArt OEM mouse disconnects if not always polled
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Sometime the wifi is not getting detected and the mouse is not working and and i am using touch instead of mouse, the external mouse is also not working
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSign
Uname: Linux 4.18.0-21-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 8 00:40:19 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
nvidia, 390.116, 4.15.0-47-generic, x86_64: installed
nvidia, 390.116, 4.15.0-51-generic, x86_64: installed
nvidia, 390.116, 4.18.0-17-generic, x86_64: installed
nvidia, 390.116, 4.18.0-21-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company UHD Graphics 620 [103c:83ba]
Subsystem: Hewlett-Packard Company GP108M [GeForce MX150] [103c:83ba]
InstallationDate: Installed on 2019-04-04 (64 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0025 Intel Corp.
Bus 001 Device 003: ID 05c8:0815 Cheng Uei Precision Industry Co., Ltd (Foxlink)
Bus 001 Device 009: ID 03f0:0941 Hewlett-Packard
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Spectre x360 Convertible 15-ch0xx
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.23
dmi.board.
dmi.board.name: 83BA
dmi.board.vendor: HP
dmi.board.version: 57.31
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 15-ch0xx
dmi.product.sku: 2FW61AV
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.
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Changed in linux (Ubuntu): | |
status: | Expired → Confirmed |
summary: |
- The mouse stops working + The HP X500 PixArt OEM mouse disconnects if not always polled |
Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.