cannot find bluetooth adapter, USB ID 8087:8000 Intel Corp.

Bug #1831344 reported by an
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

cannot find bluetooth adapter, it used to work in version 16

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-50-generic 4.15.0-50.54
ProcVersionSignature: Ubuntu 4.15.0-50.54-generic 4.15.18
Uname: Linux 4.15.0-50-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.15.0-50-generic.
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: ALC3223 Analog [ALC3223 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: prenj 1875 F.... pulseaudio
 /dev/snd/controlC1: prenj 1875 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'HDMI'/'HDA Intel HDMI at 0xb0610000 irq 47'
   Mixer name : 'Intel Haswell HDMI'
   Components : 'HDA:80862807,80860101,00100000'
   Controls : 35
   Simple ctrls : 5
Card1.Amixer.info:
 Card hw:1 'PCH'/'HDA Intel PCH at 0xb0614000 irq 45'
   Mixer name : 'Realtek ALC3223'
   Components : 'HDA:10ec0283,102805e9,00100002'
   Controls : 25
   Simple ctrls : 13
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 1 20:49:25 2019
HibernationDevice: RESUME=UUID=0be81f21-e413-42ca-89e4-666af72455aa
InstallationDate: Installed on 2016-11-11 (931 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. Inspiron 5537
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-50-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-50-generic N/A
 linux-backports-modules-4.15.0-50-generic N/A
 linux-firmware 1.173.6
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2018-10-29 (215 days ago)
dmi.bios.date: 06/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: Inspiron 5537
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A01
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd06/11/2013:svnDellInc.:pnInspiron5537:pvr1747:rvnDellInc.:rnInspiron5537:rvrA01:cvnDellInc.:ct8:cvrA01:
dmi.product.family: 103C_5335KV
dmi.product.name: Inspiron 5537
dmi.product.version: 1747
dmi.sys.vendor: Dell Inc.

Revision history for this message
an (prenj) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote : Re: cannot find bluetooth adapter

Please attach dmesg under Linux kernel v4.4.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Marked as Incomplete as per request in comment #3, please feel free to change it back with attachment added.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
You-Sheng Yang (vicamo) wrote :

Bus 001 Device 002: ID 8087:8000 Intel Corp.
This should probably be the bluetooth adapter you're looking for, but since there is no further updates, only got a few possible solutions from AskUbuntu:

https://askubuntu.com/questions/343001/fixed-wireless-then-bluetooth-stopped-working
"Turns out somehow the bluetooth was disabled in UEFI. I DONT REMEMBER DOING THIS!? Anyways, problem solved. Thank you for your help. – markbratanov Sep 8 '13 at 22:56"

summary: - cannot find bluetooth adapter
+ cannot find bluetooth adapter, USB ID 8087:8000 Intel Corp.
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