ACPI error on boot

Bug #1831128 reported by Szekeres Bálint
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Committed
Undecided
Unassigned

Bug Description

i have a laptop with ryzen 5 2500u processor.and i got this error when boot,
i tried ubuntu 16.04,18.04,19.04 and the result is same.
system stuck on acpi error.i tried to disable it then the system is shut down.

Tags: acpi ryzen
tags: added: ryzen
affects: xubuntu-meta (Ubuntu) → ubuntu
Paul White (paulw2u)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1831128

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Szekeres Bálint (balintoszhun) wrote :

i am stuck at boot,i can't use any terminal command,even i can't install ubuntu.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
status: Confirmed → Fix Committed
Revision history for this message
Szekeres Bálint (balintoszhun) wrote :

I added " noapic " to boot settings and the system jumped over the error and finally started.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Does kernel parameter "ivrs_ioapic[4]=00:14.0 ivrs_ioapic[5]=0:00.2" help?

Revision history for this message
Szekeres Bálint (balintoszhun) wrote :

thanks
this helped too. :)

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Can you please run apport-colLect to collect your system info?

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