[Dell MXG071, SigmaTel STAC9228, Speaker, Internal] No sound at all

Bug #1829685 reported by Joe Sigrid
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I had sound before the current Ubuntu upgrade. I have no sound with the latest upgrade Ubuntu 19.04. The soundbar seems to be working in the sound setting but receive no output sound at all. Any help will greatly be appreciated. Thanks

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
Uname: Linux 5.0.0-16-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joe 5605 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun May 19 22:12:48 2019
InstallationDate: Installed on 2018-01-28 (476 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: root 1039 F.... pulseaudio
                      joe 5605 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [MXG071, SigmaTel STAC9228, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 345678
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd04/23/2010:svnDellInc.:pnMXG071:pvr:rvnDellInc.:rn345678:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: MXG071
dmi.sys.vendor: Dell Inc.

Revision history for this message
Joe Sigrid (jsigi) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please try some older kernels and try to find out the last kernel version where sound was working for you:

 https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D

summary: - [MXG071, SigmaTel STAC9228, Speaker, Internal] No sound at all
+ [Dell MXG071, SigmaTel STAC9228, Speaker, Internal] No sound at all
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
affects: alsa-driver (Ubuntu) → linux (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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