Popping in headphones when no sound is playing after upgrade to ubuntu 19.04

Bug #1825754 reported by Burt P.
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After upgrading to (X)Ubuntu 19.04, there is a steady (~85bpm) popping/clicking noise in headphones when not playing anything. If some application is playing audio, the popping does not happen, but if playback stops, the popping returns. Downgrading to 18.10 makes the noise go away. Also did not happen in 18.04 or 17.10.

Sound hardware:
0a:00.3 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) HD Audio Controller
Using the front analog output.

Using "load-module module-udev-detect tsched=0" as suggested in https://wiki.ubuntu.com/Audio/PositionReporting did not fix the problem.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: pburt 1665 F.... pulseaudio
 /dev/snd/controlC0: pburt 1665 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 19.04
HibernationDevice: RESUME=UUID=88a3e03e-3247-4008-9038-8c07d6470fb8
InstallationDate: Installed on 2018-04-27 (359 days ago)
InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
IwConfig:
 enp4s0 no wireless extensions.

 lo no wireless extensions.
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=1d24deaf-2c91-4871-919a-39be78e8d487 ro quiet splash amdgpu.dc=1 vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-13-generic N/A
 linux-backports-modules-5.0.0-13-generic N/A
 linux-firmware 1.178
RfKill:

Tags: disco
Uname: Linux 5.0.0-13-generic x86_64
UpgradeStatus: Upgraded to disco on 2019-04-20 (1 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 12/07/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4207
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B350-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4207:bd12/07/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB350-PLUS:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1825754

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Burt P. (pburt0) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected disco
description: updated
Revision history for this message
Burt P. (pburt0) wrote : CRDA.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : Lspci.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : Lsusb.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : ProcEnviron.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : ProcModules.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : PulseList.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : UdevDb.txt

apport information

Revision history for this message
Burt P. (pburt0) wrote : WifiSyslog.txt

apport information

Revision history for this message
Hui Wang (hui.wang) wrote :

Please edit the /etc/modprobe.d/alsa-info.conf, add "options snd-hda-intel power_save=0", then reboot.

BTW, we will try to find how to fix this issue when runtime PM enabled.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Burt P. (pburt0) wrote :

I had already downgraded and couldn't try the suggested workaround from #15. I've upgraded to disco again and the popping is still there, but the workaround quiets it.

Changed in linux (Ubuntu):
status: Expired → Confirmed
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