Battery level stuck at 100% and Estimating...
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Low
|
Unassigned |
Bug Description
Battery applet does not display battery charge. Always shows 100%.
ASUS 1215T-RED008S.
Description: Ubuntu 18.04.2 LTS
Release: 18.04
gnome-control-
Установлен: 1:3.28.
Кандидат: 1:3.28.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-control-
ProcVersionSign
Uname: Linux 4.18.0-17-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 16 00:48:18 2019
InstallationDate: Installed on 2019-04-10 (5 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=ru_RU.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-control-
UpgradeStatus: No upgrade log present (probably fresh install)
Mike Kapushin (nitronomicon) wrote : | #1 |
- Dependencies.txt Edit (20.6 KiB, text/plain; charset="utf-8")
- ProcCpuinfoMinimal.txt Edit (997 bytes, text/plain; charset="utf-8")
Sebastien Bacher (seb128) wrote : | #2 |
Changed in gnome-control-center (Ubuntu): | |
importance: | Undecided → Low |
status: | New → Incomplete |
Mike Kapushin (nitronomicon) wrote : | #3 |
Hello Sebastien!
In an attempt to figure out the cause, I did the following:
1.) Launched from a Linux Mint flash drive - the applet works there.
2.) And in Windows also works.
3.) Launched Ubuntu from a flash drive - does not work.
upower -d
Device: /org/freedeskto
native-path: AC0
power supply: yes
updated: Вт 16 апр 2019 10:43:43 (1616 seconds ago)
has history: no
has statistics: no
line-power
warning-level: none
online: yes
icon-name: 'ac-adapter-
Device: /org/freedeskto
native-path: BAT0
vendor: ASUS
model: 1215T
power supply: yes
updated: Вт 16 апр 2019 11:09:44 (55 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: charging
warning-level: none
energy: 58,9344 Wh
energy-empty: 0 Wh
energy-full: 58,9344 Wh
energy-
energy-rate: 0,014032 W
voltage: 65,535 V
percentage: 100%
capacity: 97,6744%
technology: lithium-ion
icon-name: 'battery-
Device: /org/freedeskto
power supply: yes
updated: Вт 16 апр 2019 09:45:03 (5136 seconds ago)
has history: no
has statistics: no
battery
present: yes
state: charging
warning-level: none
energy: 58,9344 Wh
energy-full: 58,9344 Wh
energy-rate: 0,014032 W
percentage: 100%
icon-name: 'battery-
Daemon:
daemon-version: 0.99.7
on-battery: no
lid-is-closed: no
lid-is-present: yes
critical-action: PowerOff
Mike Kapushin (nitronomicon) wrote : | #4 |
Mike Kapushin (nitronomicon) wrote : | #5 |
Sebastien,
importance: Undecided → High!!!!! :)
This error does not allow you to use Ubuntu on a laptop :(
Sebastien Bacher (seb128) wrote : | #6 |
@Mike, arguing over the triaging details isn't really that useful, but for the record see https:/
Your upower log has
'battery
state: charging
percentage: 100%'
Could you attach a journalctl log as well? what % do you get under a mint live session? is the laptop currently plugged or on battery?
Mike Kapushin (nitronomicon) wrote : | #7 |
If I unplug the charger and reboot, the command issues the following (100% always):
upower -d
Device: /org/freedeskto
native-path: AC0
power supply: yes
updated: Вт 16 апр 2019 18:06:47 (313 seconds ago)
has history: no
has statistics: no
line-power
warning-level: none
online: no
icon-name: 'ac-adapter-
Device: /org/freedeskto
native-path: BAT0
vendor: ASUS
model: 1215T
power supply: yes
updated: Вт 16 апр 2019 18:10:47 (73 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: discharging
warning-level: none
energy: 58,9344 Wh
energy-empty: 0 Wh
energy-full: 58,9344 Wh
energy-
energy-rate: 0,014032 W
voltage: 65,535 V
percentage: 100%
capacity: 97,6744%
technology: lithium-ion
icon-name: 'battery-
Device: /org/freedeskto
power supply: yes
updated: Вт 16 апр 2019 18:03:27 (513 seconds ago)
has history: no
has statistics: no
battery
present: yes
state: discharging
warning-level: none
energy: 58,9344 Wh
energy-full: 58,9344 Wh
energy-rate: 0,014032 W
percentage: 100%
icon-name: 'battery-
Daemon:
daemon-version: 0.99.7
on-battery: yes
lid-is-closed: no
lid-is-present: yes
critical-action: PowerOff
Mike Kapushin (nitronomicon) wrote : | #8 |
Mike Kapushin (nitronomicon) wrote : | #9 |
Mike Kapushin (nitronomicon) wrote : | #10 |
Mike Kapushin (nitronomicon) wrote : | #11 |
Mike Kapushin (nitronomicon) wrote : | #12 |
Mike Kapushin (nitronomicon) wrote : | #13 |
I was looking for a solution in Google. Many people have a problem with the charge indicator in Ubuntu. And basically they all gave up without finding any solution to this problem. If we now find a solution to this problem, it will help many people and make ubuntu even better.
Sebastien Bacher (seb128) wrote : | #14 |
Can you add your journalctl log from an Ubuntu bug having the issue? Does gnome-control-
Sebastien Bacher (seb128) wrote : | #15 |
Could you also give some reference on those discussions from others having the issue?
Mike Kapushin (nitronomicon) wrote : | #16 |
I attached journalctl from Ubuntu in the Ubuntu_debug.log file. If this is not what you need - teach me how to do it.
Screenshots made in Linux Mint. gnome-control-
Mike Kapushin (nitronomicon) wrote : | #17 |
https:/
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https:/
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Perhaps our case is somewhat similar to this:
https:/
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In Russian:
https:/
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https:/
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http://
https:/
https:/
https:/
summary: |
- Battery applet does not display battery charge. + Battery charge is 100% stuck and Estimating... |
summary: |
- Battery charge is 100% stuck and Estimating... + Battery level stuck at 100% and Estimating... |
affects: | gnome-control-center (Ubuntu) → gnome-power-manager (Ubuntu) |
Sebastien Bacher (seb128) wrote : | #18 |
Thanks for the detail, the journal log you attached is fine it just got lost in the middle of the info.
It's a bit difficult to know what's going on exactly, but could you boot on Ubuntu with the charger unplugged, use the computer for a while (so we are sure the battery is not at 100%) and
- take the upower -d output again
- attach a screenshot of gnome-control-
- give the output of '$ cat /sys/class/
Mike Kapushin (nitronomicon) wrote : | #19 |
- Снимок экрана от 2019-04-17 13-51-28.png Edit (89.3 KiB, image/png)
I disconnected the power adapter and worked ~30 minutes.
upower -d
Device: /org/freedeskto
native-path: AC0
power supply: yes
updated: Ср 17 апр 2019 13:31:34 (959 seconds ago)
has history: no
has statistics: no
line-power
warning-level: none
online: yes
icon-name: 'ac-adapter-
Device: /org/freedeskto
native-path: BAT0
vendor: ASUS
model: 1215T
power supply: yes
updated: Ср 17 апр 2019 13:45:35 (118 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: charging
warning-level: none
energy: 58,9344 Wh
energy-empty: 0 Wh
energy-full: 58,9344 Wh
energy-
energy-rate: 0,014032 W
voltage: 65,535 V
percentage: 100%
capacity: 97,6744%
technology: lithium-ion
icon-name: 'battery-
Device: /org/freedeskto
power supply: yes
updated: Ср 17 апр 2019 12:40:41 (4012 seconds ago)
has history: no
has statistics: no
battery
present: yes
state: charging
warning-level: none
energy: 58,9344 Wh
energy-full: 58,9344 Wh
energy-rate: 0,014032 W
percentage: 100%
icon-name: 'battery-
Daemon:
daemon-version: 0.99.7
on-battery: no
lid-is-closed: no
lid-is-present: yes
critical-action: PowerOff
Mike Kapushin (nitronomicon) wrote : | #20 |
$ cat /sys/class/
4200000
4300000
4200000
Mike Kapushin (nitronomicon) wrote : | #21 |
Mike Kapushin (nitronomicon) wrote : | #22 |
Mike Kapushin (nitronomicon) wrote : | #23 |
Mike Kapushin (nitronomicon) wrote : | #24 |
Mike Kapushin (nitronomicon) wrote : | #25 |
Mike Kapushin (nitronomicon) wrote : | #26 |
Sebastien Bacher (seb128) wrote : | #27 |
Looking to comment #20 it looks like a kernel issue, the /sys entry tell the charge level is 100%
Is /sys/class/
Googling a bit I found https:/
The comment also state that it's fixed in kernel 4.20.13, could you try on a 19.04 liveCD to see if the new kernel there makes it work for you?
Sebastien Bacher (seb128) wrote : | #28 |
upstream https:/
Mike Kapushin (nitronomicon) wrote : | #29 |
I booted from the LiveCD 19.04. Although charging status is indicated the other way round, percentages are correct and decrease with battery discharge.
How tired I am of this...
Ubuntu does not work normally on any of the last ten computers...
Sebastien Bacher (seb128) wrote : | #30 |
Thanks for testing, it confirms it's a kernel issue (and see the status is still wrong, worth reporting upstream probably)
affects: | gnome-power-manager (Ubuntu) → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
status: | Incomplete → New |
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs. | #31 |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1824886
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.
Changed in linux (Ubuntu): | |
status: | New → Incomplete |
Kai-Heng Feng (kaihengfeng) wrote : | #32 |
Does the issue occur on non-HWE kernel, i.e. v4.15?
Mike Kapushin (nitronomicon) wrote : | #33 |
Version 4.15 works well. Now I have installed Debian 9 with a kernel 4.9 on this device, it works well.
Sevostyanov Denis (newmrdenis) wrote : | #34 |
I got the same situation and output.
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
Kai-Heng Feng (kaihengfeng) wrote : | #35 |
Please perform a kernel bisection if it's a regression.
Eugene Romanenko (eros2) wrote : | #36 |
- Screenshot-upower-uname.png Edit (136.4 KiB, image/png)
> Does the issue occur on non-HWE kernel, i.e. v4.15?
For me, it does NOT work on any kernel in 18.04.
Tested with default 4.15 and HWEs 4.18, 5.0, 5.3.
Jumper Ezbook X1
Screenshot with upower and uname output attached.
Omadas (bsperger) wrote : | #37 |
Also affected, the following was taken when running after 30 minutes on battery:
$ upower -d
Device: /org/freedeskto
native-path: ACAD
power supply: yes
updated: Tue 24 Mar 2020 08:48:42 AM CDT (1928 seconds ago)
has history: no
has statistics: no
line-power
warning-level: none
online: yes
icon-name: 'ac-adapter-
Device: /org/freedeskto
native-path: BAT1
vendor: TOSHIBA
model: PABAS0241231
serial: 000000000000FFFF
power supply: yes
updated: Tue 24 Mar 2020 09:20:43 AM CDT (7 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: fully-charged
warning-level: none
energy: 4294.84 Wh
energy-empty: 0 Wh
energy-full: 4294.84 Wh
energy-
energy-rate: 0 W
voltage: 65.535 V
percentage: 100%
capacity: 100%
technology: lithium-ion
icon-name: 'battery-
Device: /org/freedeskto
power supply: yes
updated: Tue 24 Mar 2020 08:26:14 AM CDT (3276 seconds ago)
has history: no
has statistics: no
battery
present: yes
state: fully-charged
warning-level: none
energy: 4294.84 Wh
energy-full: 4294.84 Wh
energy-rate: 0 W
percentage: 100%
icon-name: 'battery-
Daemon:
daemon-version: 0.99.11
on-battery: no
lid-is-closed: no
lid-is-present: yes
critical-action: HybridSleep
$ cat /sys/class/
65535000
65535000
65535000
$ acpi
Battery 0: Not charging, 100%
$ upower -i /org/freedeskto
native-path: BAT1
vendor: TOSHIBA
model: PABAS0241231
serial: 000000000000FFFF
power supply: yes
updated: Tue 24 Mar 2020 09:18:43 AM CDT (83 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: fully-charged
warning-level: none
energy: 4294.84 Wh
energy-empty: 0 Wh
energy-full: 4294.84 Wh
energy-
energy-rate: 0 W
voltage: 65.535 V
percentage: 100%
capacity: 100%
technology: lithium-ion
icon-name: 'battery-
tags: | added: apport-collected eoan |
Omadas (bsperger) wrote : apport information | #38 |
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: KDE
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2020-03-11 (12 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 001 Device 003: ID 04f2:b446 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA Satellite C55-B
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.183.4
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: eoan
Uname: Linux 5.3.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/19/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.30
dmi.board.
dmi.board.name: ZSWAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.
dmi.modalias: dmi:bvnTOSHIBA:
dmi.product.family: *
dmi.product.name: Satellite C55-B
dmi.product.sku: PSCLUU
dmi.product.
dmi.sys.vendor: TOSHIBA
Omadas (bsperger) wrote : AlsaInfo.txt | #39 |
Omadas (bsperger) wrote : CRDA.txt | #40 |
Omadas (bsperger) wrote : CurrentDmesg.txt | #41 |
Omadas (bsperger) wrote : IwConfig.txt | #42 |
Omadas (bsperger) wrote : Lspci.txt | #43 |
Omadas (bsperger) wrote : ProcCpuinfo.txt | #44 |
Omadas (bsperger) wrote : ProcCpuinfoMinimal.txt | #45 |
Omadas (bsperger) wrote : ProcEnviron.txt | #46 |
Omadas (bsperger) wrote : ProcInterrupts.txt | #47 |
Omadas (bsperger) wrote : ProcModules.txt | #48 |
Omadas (bsperger) wrote : PulseList.txt | #49 |
Omadas (bsperger) wrote : UdevDb.txt | #50 |
Omadas (bsperger) wrote : WifiSyslog.txt | #51 |
Omadas (bsperger) wrote : | #52 |
Note: Running Kubuntu 19.10, all updates current as of today. So this is affecting other Ubuntu-based distributions as well.
Omadas (bsperger) wrote : | #53 |
Ran and submitted: apport-collect 1824886
Omadas (bsperger) wrote : | #54 |
I dont want to close this bug report as fix released, but after my update of ubuntu-base yesterday the issue is gone. If the original bug reported agrees, then the bug report can be closed.
Eugene Romanenko (eros2) wrote : | #55 |
- Снимок экрана от 2020-06-18 20-22-47.png Edit (280.4 KiB, image/png)
Issue sill exist in focal fossa with kernel 5.4.
Jumper Ezbook X1
Screenshot with upower and uname output attached.
tags: | added: focal |
Thank you for your bug report. Could you take a screenshot showing the issue?
Could you also copy the output of "upower -d" to the bug?