Intel 8260 Bluetooth non-functioning, command timeouts

Bug #1824703 reported by Fmstrat on 2019-04-14
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

When trying to use the Gigabyte Z170N-Gaming 5, with Intel 8260 wifi+bluetooth, bluetooth does not function.

Dmesg shows:
[ 13.051985] Bluetooth: Core ver 2.22
[ 13.051996] Bluetooth: HCI device and connection manager initialized
[ 13.051998] Bluetooth: HCI socket layer initialized
[ 13.051999] Bluetooth: L2CAP socket layer initialized
[ 13.052031] Bluetooth: SCO socket layer initialized
[ 15.100035] Bluetooth: hci0: Reading Intel version information failed (-110)
[ 15.100036] Bluetooth: hci0: command 0xfc05 tx timeout
[ 15.100270] Bluetooth: hci0: Hardware error 0x08
[ 15.978374] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 15.978375] Bluetooth: BNEP filters: protocol multicast
[ 15.978377] Bluetooth: BNEP socket layer initialized
[ 17.116013] Bluetooth: hci0: command 0x0c03 tx timeout
[ 25.308049] Bluetooth: hci0: Reset after hardware error failed (-110)
[ 27.324270] Bluetooth: hci0: Reading Intel version information failed (-110)
[ 27.324275] Bluetooth: hci0: command 0xfc05 tx timeout
[ 27.324612] Bluetooth: hci0: Hardware error 0x08
[ 29.340020] Bluetooth: hci0: command 0x0c03 tx timeout
[ 37.340274] Bluetooth: hci0: Reset after hardware error failed (-110)
[ 39.356059] Bluetooth: hci0: Reading Intel version information failed (-110)
[ 39.356071] Bluetooth: hci0: command 0xfc05 tx timeout
[ 39.356499] Bluetooth: hci0: Hardware error 0x08

I have tried the latest intel firmwares from mainline based on:
https://bugzilla.kernel.org/show_bug.cgi?id=197147#c81
and
https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/

with no luck.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-47-generic 4.15.0-47.50
ProcVersionSignature: Ubuntu 4.15.0-47.50-generic 4.15.18
Uname: Linux 4.15.0-47-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: fmstrat 2489 F.... pulseaudio
 /dev/snd/controlC0: fmstrat 2489 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 14 09:14:54 2019
InstallationDate: Installed on 2019-01-20 (83 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Gigabyte Technology Co., Ltd. Z170N-Gaming 5
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-47-generic root=UUID=16462d84-0501-4b74-aeff-7765953b648f ro modprobe.blacklist=nouveau quiet splash intel_iommu=on hugepages=4096 vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-47-generic N/A
 linux-backports-modules-4.15.0-47-generic N/A
 linux-firmware 1.173.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 04/25/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z170N-Gaming 5
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd04/25/2016:svnGigabyteTechnologyCo.,Ltd.:pnZ170N-Gaming5:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170N-Gaming5:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Z170N-Gaming 5
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Fmstrat (fmstrat) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Kai-Heng Feng (kaihengfeng) wrote :

Is it a regression?

You-Sheng Yang (vicamo) wrote :

This was previously marked as duplicate of bug 1823150, which was actually resolved by upgrading BIOS, not the linux-firmware deb. Maybe you'd also like to do the same? From GigaByte's support site [1], there is already several new revisions available.

[1]: https://www.gigabyte.com/Motherboard/GA-Z170N-Gaming-5-rev-10#support-dl-bios

Fmstrat (fmstrat) wrote :

I was hoping that would be it, but no luck, dmesg with F23f:

[ 13.498936] Bluetooth: Core ver 2.22
[ 13.498948] Bluetooth: HCI device and connection manager initialized
[ 13.498950] Bluetooth: HCI socket layer initialized
[ 13.498951] Bluetooth: L2CAP socket layer initialized
[ 13.498955] Bluetooth: SCO socket layer initialized
[ 15.548029] Bluetooth: hci0: command 0xfc05 tx timeout
[ 15.548030] Bluetooth: hci0: Reading Intel version information failed (-110)
[ 15.548196] Bluetooth: hci0: Hardware error 0x08
[ 16.464647] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 16.464647] Bluetooth: BNEP filters: protocol multicast
[ 16.464650] Bluetooth: BNEP socket layer initialized
[ 17.564019] Bluetooth: hci0: command 0x0c03 tx timeout
[ 25.564094] Bluetooth: hci0: Reset after hardware error failed (-110)
[ 27.580108] Bluetooth: hci0: command 0xfc05 tx timeout
[ 27.580113] Bluetooth: hci0: Reading Intel version information failed (-110)
[ 27.580392] Bluetooth: hci0: Hardware error 0x08
[ 29.596262] Bluetooth: hci0: command 0x0c03 tx timeout
[ 37.596249] Bluetooth: hci0: Reset after hardware error failed (-110)
[ 39.612268] Bluetooth: hci0: command 0xfc05 tx timeout
[ 39.612273] Bluetooth: hci0: Reading Intel version information failed (-110)
[ 39.612632] Bluetooth: hci0: Hardware error 0x08
[ 41.628036] Bluetooth: hci0: command 0x0c03 tx timeout
[ 49.628278] Bluetooth: hci0: Reset after hardware error failed (-110)
[ 51.644041] Bluetooth: hci0: Reading Intel version information failed (-110)
[ 51.644042] Bluetooth: hci0: command 0xfc05 tx timeout
[ 51.644387] Bluetooth: hci0: Hardware error 0x08
[ 53.660275] Bluetooth: hci0: command 0x0c03 tx timeout
[ 61.660277] Bluetooth: hci0: Reset after hardware error failed (-110)
[ 63.676041] Bluetooth: hci0: Reading Intel version information failed (-110)
[ 63.676195] Bluetooth: hci0: Hardware error 0x08
[ 63.680256] Bluetooth: hci0: command tx timeout
[ 65.696082] Bluetooth: hci0: command 0x0c03 tx timeout
[ 73.692015] Bluetooth: hci0: Reset after hardware error failed (-110)
[ 75.708048] Bluetooth: hci0: command 0xfc05 tx timeout
[ 75.708052] Bluetooth: hci0: Reading Intel version information failed (-110)
[ 75.708380] Bluetooth: hci0: Hardware error 0x08
[ 77.724262] Bluetooth: hci0: command 0x0c03 tx timeout
[ 85.724292] Bluetooth: hci0: Reset after hardware error failed (-110)
[ 87.740300] Bluetooth: hci0: Reading Intel version information failed (-110)
[ 87.740301] Bluetooth: hci0: command 0xfc05 tx timeout
[ 87.740553] Bluetooth: hci0: Hardware error 0x08
[ 89.756583] Bluetooth: hci0: command 0x0c03 tx timeout

Kai-Heng Feng (kaihengfeng) wrote :

Does blacklist iwlwifi help?

Fmstrat (fmstrat) wrote :

Hmm, blacklisting iwlwifi didn't do anything, but I still see this in my lsmod:

iwlmvm 364544 0
mac80211 778240 1 iwlmvm
iwlwifi 286720 1 iwlmvm
cfg80211 622592 3 iwlmvm,iwlwifi,mac80211

Should I be blacklisting more?

Fmstrat (fmstrat) wrote :

Ignore that, typo. Blacklisting correctly didn't help.

Kai-Heng Feng (kaihengfeng) wrote :

Please boot with kernel parameter `usbcore.dyndbg=+p` and attach dmesg.

Fmstrat (fmstrat) wrote :

Ok, well, no idea what happened, but I did a hard power cycle with that kernel parameter, and it started working. I rebooted again without it, and it still worked. Perhaps the hard power cycle did something different this time with the new BIOS, but I thought I had done that since. In any event, it's unfortunate I can't point to the specific issue, but good that it's working. Thanks for the help!

You-Sheng Yang (vicamo) wrote :

Set to INVALID per #10.

Changed in linux (Ubuntu):
status: Confirmed → Invalid
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