[regression] Atom N550: Blank screen after booting kernel 4.4.0-145 or 146 or 148 or 150 or 151 or 154 (but 4.4.0-143 works)

Bug #1824641 reported by Tony Pursell
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Having run update on my i386 Asus Eee PC with Intel Atom N550 Dual core CPU running 16.04.06 LTS, it installed linux 4.4.0-145. If I boot this kernel everything is blank. Just a black screen. If I change to a terminal using Ctrl Alt F4 it is still a black screen but I can carefully type in my user name and password and then the shutdown command and it shuts down

Using Advanced options in grub neither the upstart or the recovery option work. The screen is still black. The recovery option does, however, display the boot sequence before going black.

I can boot the previous kernel 4.4.0-143 and all is OK.

Revision history for this message
Tony Pursell (ajpursell) wrote :

Please not that Launchpad has automatically assigned this bug to mutter, but mutter is not installed on the notebook in question, so I have added linux

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1824641

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Tony Pursell (ajpursell) wrote : Re: Blank screen after booting 4.4.0-145

Sorry I cannot collect log files for the kernel giving the bug. If I can collect any useful information using the kernel that does work, please let me know

Changed in mutter (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Tony Pursell (ajpursell)
Changed in mutter (Ubuntu):
status: Incomplete → Invalid
tags: added: regression-update xenial
Revision history for this message
Tony Pursell (ajpursell) wrote :

Attached is a syslog for the boot of 4.4.0-145 from start up to shut down in the way described above.

Revision history for this message
Tony Pursell (ajpursell) wrote :

Attached is Xorg log for the boot of 4.4.0-145

summary: - Blank screen after booting 4.4.0-145
+ [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 (but
+ 4.4.0-143 works)
Revision history for this message
You-Sheng Yang (vicamo) wrote : Re: [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 (but 4.4.0-143 works)

How about 4.4.0-144? Would it help to narrow down the issue a bit more?

https://launchpad.net/ubuntu/+source/linux/4.4.0-144.170

no longer affects: mutter (Ubuntu)
Revision history for this message
Tony Pursell (ajpursell) wrote :

An update with 4.4.0-146 has been installed and there is no fix in it. The screen is still blank.

Tony Pursell (ajpursell)
summary: - [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 (but
- 4.4.0-143 works)
+ [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 or
+ 146 (but 4.4.0-143 works)
Revision history for this message
Tony Pursell (ajpursell) wrote : Re: [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 or 146 (but 4.4.0-143 works)

Another update to 4.4.0-148, still the same, screen still blank after booting,

summary: [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 or
- 146 (but 4.4.0-143 works)
+ 146 or 148 (but 4.4.0-143 works)
Revision history for this message
Tony Pursell (ajpursell) wrote : Re: [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 or 146 or 148 or 150 (but 4.4.0-143 works)

Another update to 4.4.0-150, still the same, screen still blank after booting,

summary: [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 or
- 146 or 148 (but 4.4.0-143 works)
+ 146 or 148 or 150 (but 4.4.0-143 works)
Revision history for this message
Tony Pursell (ajpursell) wrote :

Another update to 4.4.0-151, still the same, screen still blank after booting, 143 still works.

summary: [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 or
- 146 or 148 or 150 (but 4.4.0-143 works)
+ 146 or 148 or 150 or 151 (but 4.4.0-143 works)
Revision history for this message
Tony Pursell (ajpursell) wrote : Re: [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 or 146 or 148 or 150 or 151 (but 4.4.0-143 works)

Another update to 4.4.0-154, still the same, screen still blank after booting, 143 still works.

summary: [regression] Atom N550: Blank screen after booting kernel 4.4.0-145 or
- 146 or 148 or 150 or 151 (but 4.4.0-143 works)
+ 146 or 148 or 150 or 151 or 154 (but 4.4.0-143 works)
Revision history for this message
Tony Pursell (ajpursell) wrote :

Update to 4.4.0-164 has cured this bug. I can now boot with this kernel and log in OK.

Changed in linux (Ubuntu):
status: Confirmed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.