Intel N3060 booting into black screen with 5.0 kernel
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
xorg (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
xserver-xorg-video-intel (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I updated xubuntu 19.04 to the new 5.0 kernel and it no longer boots, staying on a black screen with stable cursor. I can however select 4.18 kernel from grub and it boots perfectly.
I am using Intel Celeron N3060 CPU.
Please find attached the dmesg output.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
DistroRelease: Ubuntu 19.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2016-08-27 (957 days ago)
InstallationMedia: Xubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160824)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:07dc Intel Corp.
Bus 001 Device 003: ID 064e:9404 Suyin Corp.
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire one 1-431
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.178
Tags: disco
Uname: Linux 4.18.0-16-generic x86_64
UpgradeStatus: Upgraded to disco on 2019-03-16 (27 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 12/28/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.10
dmi.board.
dmi.board.name: Oxford
dmi.board.vendor: Acer
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: BSW
dmi.product.name: Aspire one 1-431
dmi.product.sku: AO1-431_106D_1.10
dmi.product.
dmi.sys.vendor: Acer
affects: | ubuntu → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1824546
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.