Laptop freezes after installation is finished when pressing "Restart Now"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Incomplete
|
High
|
Unassigned | ||
ubiquity (Ubuntu) |
Incomplete
|
High
|
Unassigned |
Bug Description
As stated in lp:1822026, the Dell Precision 7530 I'm using is using nouveau graphics drivers by default when starting a live session, and this driver is prone to errors.
One of the most annoying for a new user is the following:
1. Boot into 19.04 live session
2. Launch "Install Ubuntu 19.04" and go through the installation steps
3. Once the install is done, the "Installation Complete" dialog is shown with two options: [Continue Testing][Restart Now]
4. Press [Restart Now]
Expected behaviour:
4. The device restarts and boots into freshly installed Ubuntu 19.04.
Actual behaviour:
4. The device freezes and even the keyboard combination SysRq+REISUB doesn't do anything. User has to force shutdown the device by pressing Power button for a few seconds, remember to remove the USB drive, then manually start the device.
All the hardware-related information is available in the sosreport attachment in lp:1822026: https:/
description: | updated |
tags: | added: amd64 apport-bug ce-qa-concern disco rls-dd-incoming ubuntu |
Changed in ubiquity (Ubuntu): | |
status: | New → Confirmed |
importance: | Undecided → High |
tags: | added: cscc |
I take it that the install was successful and that it boots into 19.04 just fine after the force power off? Does the hang also happen on subsequent reboots, or only when rebooting from the installer?