| 2019-03-27 15:00:23 |
Derek Gordon |
bug |
|
|
added bug |
| 2019-03-27 16:05:01 |
Derek Gordon |
bug task added |
|
linux (Ubuntu) |
|
| 2019-03-27 16:30:10 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2019-03-27 20:28:55 |
Derek Gordon |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2019-03-28 02:19:44 |
Daniel van Vugt |
alsa-driver (Ubuntu): status |
New |
Incomplete |
|
| 2019-03-28 02:21:02 |
Daniel van Vugt |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2019-03-28 02:22:18 |
Daniel van Vugt |
bug |
|
|
added subscriber Daniel van Vugt |
| 2019-03-28 20:39:11 |
Derek Gordon |
tags |
alc274 audio driver kernel |
alc274 apport-collected audio bionic driver kernel |
|
| 2019-03-28 20:39:13 |
Derek Gordon |
description |
I find this to be an issue with current LTS 18.04's latest 4.19 kernel. I tested this on mainline 4.20 and 5.0 kernels as well.
No audio because ALC274 not properly loaded for use, so no audio output. A related card had a similar bug, which was fixed, and may be of use in resolving this one: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485
# cat /proc/asound/card0/codec* | grep Codec
Codec: Realtek ALC274
Codec: Intel Kabylake HDMI
# cat /proc/asound/card0/pcm0c/info
card: 0
device: 0
subdevice: 0
stream: CAPTURE
id: ALC274 Analog
name: ALC274 Analog
subname: subdevice #0
class: 0
subclass: 0
subdevices_count: 1
subdevices_avail: 0
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
d# hwinfo --sound
21: PCI 1f.3: 0403 Audio device
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci0000:00/0000:00:1f.3
SysFS BusID: 0000:00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd100000-0xdd1fffff (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v00008086d0000A348sv00001043sd000031D0bc04sc03i80"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown |
I find this to be an issue with current LTS 18.04's latest 4.19 kernel. I tested this on mainline 4.20 and 5.0 kernels as well.
No audio because ALC274 not properly loaded for use, so no audio output. A related card had a similar bug, which was fixed, and may be of use in resolving this one: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485
# cat /proc/asound/card0/codec* | grep Codec
Codec: Realtek ALC274
Codec: Intel Kabylake HDMI
# cat /proc/asound/card0/pcm0c/info
card: 0
device: 0
subdevice: 0
stream: CAPTURE
id: ALC274 Analog
name: ALC274 Analog
subname: subdevice #0
class: 0
subclass: 0
subdevices_count: 1
subdevices_avail: 0
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
d# hwinfo --sound
21: PCI 1f.3: 0403 Audio device
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci0000:00/0000:00:1f.3
SysFS BusID: 0000:00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd100000-0xdd1fffff (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v00008086d0000A348sv00001043sd000031D0bc04sc03i80"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1903 F.... pulseaudio
derek 2464 F.... pulseaudio
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-23 (5 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.18.0-16-generic N/A
linux-backports-modules-4.18.0-16-generic N/A
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.18.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 09/26/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Z272SD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Z272SD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 13
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
dmi.product.family: Zen AIO
dmi.product.name: Zen AIO 27 Z272SD_Z272SD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
| 2019-03-28 20:39:14 |
Derek Gordon |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250285/+files/AlsaInfo.txt |
|
| 2019-03-28 20:39:15 |
Derek Gordon |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250286/+files/CRDA.txt |
|
| 2019-03-28 20:39:16 |
Derek Gordon |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250287/+files/CurrentDmesg.txt |
|
| 2019-03-28 20:39:18 |
Derek Gordon |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250288/+files/IwConfig.txt |
|
| 2019-03-28 20:39:20 |
Derek Gordon |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250289/+files/Lspci.txt |
|
| 2019-03-28 20:39:22 |
Derek Gordon |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250290/+files/Lsusb.txt |
|
| 2019-03-28 20:39:24 |
Derek Gordon |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250291/+files/ProcCpuinfo.txt |
|
| 2019-03-28 20:39:26 |
Derek Gordon |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250292/+files/ProcCpuinfoMinimal.txt |
|
| 2019-03-28 20:39:28 |
Derek Gordon |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250293/+files/ProcInterrupts.txt |
|
| 2019-03-28 20:39:29 |
Derek Gordon |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250294/+files/ProcModules.txt |
|
| 2019-03-28 20:39:31 |
Derek Gordon |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250295/+files/RfKill.txt |
|
| 2019-03-28 20:39:33 |
Derek Gordon |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250296/+files/UdevDb.txt |
|
| 2019-03-28 20:39:35 |
Derek Gordon |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250297/+files/WifiSyslog.txt |
|
| 2019-03-29 02:00:43 |
Daniel van Vugt |
summary |
ALC274 unsupported |
No sound output from ALC274 |
|
| 2019-03-29 02:01:03 |
Daniel van Vugt |
bug task added |
|
pulseaudio (Ubuntu) |
|
| 2019-03-29 02:01:09 |
Daniel van Vugt |
linux (Ubuntu): status |
Incomplete |
New |
|
| 2019-03-29 02:01:12 |
Daniel van Vugt |
alsa-driver (Ubuntu): status |
Incomplete |
New |
|
| 2019-03-29 02:09:08 |
Daniel van Vugt |
summary |
No sound output from ALC274 |
No sound output on Zen AIO 27 Z272SD_Z272SD |
|
| 2019-03-29 02:09:13 |
Daniel van Vugt |
bug task deleted |
pulseaudio (Ubuntu) |
|
|
| 2019-03-29 02:09:18 |
Daniel van Vugt |
bug task deleted |
alsa-driver (Ubuntu) |
|
|
| 2019-03-29 02:30:07 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2019-03-30 13:12:22 |
Derek Gordon |
description |
I find this to be an issue with current LTS 18.04's latest 4.19 kernel. I tested this on mainline 4.20 and 5.0 kernels as well.
No audio because ALC274 not properly loaded for use, so no audio output. A related card had a similar bug, which was fixed, and may be of use in resolving this one: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485
# cat /proc/asound/card0/codec* | grep Codec
Codec: Realtek ALC274
Codec: Intel Kabylake HDMI
# cat /proc/asound/card0/pcm0c/info
card: 0
device: 0
subdevice: 0
stream: CAPTURE
id: ALC274 Analog
name: ALC274 Analog
subname: subdevice #0
class: 0
subclass: 0
subdevices_count: 1
subdevices_avail: 0
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
d# hwinfo --sound
21: PCI 1f.3: 0403 Audio device
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci0000:00/0000:00:1f.3
SysFS BusID: 0000:00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd100000-0xdd1fffff (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v00008086d0000A348sv00001043sd000031D0bc04sc03i80"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1903 F.... pulseaudio
derek 2464 F.... pulseaudio
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-23 (5 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.18.0-16-generic N/A
linux-backports-modules-4.18.0-16-generic N/A
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.18.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 09/26/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Z272SD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Z272SD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 13
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
dmi.product.family: Zen AIO
dmi.product.name: Zen AIO 27 Z272SD_Z272SD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
I find this to be an issue with current LTS 18.04's latest 4.19 kernel. I tested this on mainline 4.20 and 5.0 kernels as well.
No audio because ALC274 not properly loaded for use, so no audio output. A related card had a similar bug, which was fixed, and may be of use in resolving this one: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485
# cat /proc/asound/card0/codec* | grep Codec
Codec: Realtek ALC274
Codec: Intel Kabylake HDMI
# cat /proc/asound/card0/pcm0c/info
card: 0
device: 0
subdevice: 0
stream: CAPTURE
id: ALC274 Analog
name: ALC274 Analog
subname: subdevice #0
class: 0
subclass: 0
subdevices_count: 1
subdevices_avail: 0
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
d# hwinfo --sound
21: PCI 1f.3: 0403 Audio device
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci0000:00/0000:00:1f.3
SysFS BusID: 0000:00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd100000-0xdd1fffff (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v00008086d0000A348sv00001043sd000031D0bc04sc03i80"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1903 F.... pulseaudio
derek 2464 F.... pulseaudio
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-23 (5 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.18.0-16-generic N/A
linux-backports-modules-4.18.0-16-generic N/A
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.18.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 09/26/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Z272SD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Z272SD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 13
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
dmi.product.family: Zen AIO
dmi.product.name: Zen AIO 27 Z272SD_Z272SD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-23 (6 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: bionic
Uname: Linux 5.1.0-050100rc2-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True |
|
| 2019-03-30 13:12:23 |
Derek Gordon |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250956/+files/ProcCpuinfoMinimal.txt |
|
| 2019-03-30 13:17:53 |
Derek Gordon |
description |
I find this to be an issue with current LTS 18.04's latest 4.19 kernel. I tested this on mainline 4.20 and 5.0 kernels as well.
No audio because ALC274 not properly loaded for use, so no audio output. A related card had a similar bug, which was fixed, and may be of use in resolving this one: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485
# cat /proc/asound/card0/codec* | grep Codec
Codec: Realtek ALC274
Codec: Intel Kabylake HDMI
# cat /proc/asound/card0/pcm0c/info
card: 0
device: 0
subdevice: 0
stream: CAPTURE
id: ALC274 Analog
name: ALC274 Analog
subname: subdevice #0
class: 0
subclass: 0
subdevices_count: 1
subdevices_avail: 0
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
d# hwinfo --sound
21: PCI 1f.3: 0403 Audio device
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci0000:00/0000:00:1f.3
SysFS BusID: 0000:00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd100000-0xdd1fffff (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v00008086d0000A348sv00001043sd000031D0bc04sc03i80"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1903 F.... pulseaudio
derek 2464 F.... pulseaudio
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-23 (5 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.18.0-16-generic N/A
linux-backports-modules-4.18.0-16-generic N/A
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.18.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 09/26/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Z272SD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Z272SD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 13
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
dmi.product.family: Zen AIO
dmi.product.name: Zen AIO 27 Z272SD_Z272SD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-23 (6 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: bionic
Uname: Linux 5.1.0-050100rc2-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True |
I find this to be an issue with current LTS 18.04's latest 4.19 kernel. I tested this on mainline 4.20 and 5.0 kernels as well.
No audio because ALC274 not properly loaded for use, so no audio output. A related card had a similar bug, which was fixed, and may be of use in resolving this one: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485
# cat /proc/asound/card0/codec* | grep Codec
Codec: Realtek ALC274
Codec: Intel Kabylake HDMI
# cat /proc/asound/card0/pcm0c/info
card: 0
device: 0
subdevice: 0
stream: CAPTURE
id: ALC274 Analog
name: ALC274 Analog
subname: subdevice #0
class: 0
subclass: 0
subdevices_count: 1
subdevices_avail: 0
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
d# hwinfo --sound
21: PCI 1f.3: 0403 Audio device
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci0000:00/0000:00:1f.3
SysFS BusID: 0000:00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd100000-0xdd1fffff (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v00008086d0000A348sv00001043sd000031D0bc04sc03i80"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1903 F.... pulseaudio
derek 2464 F.... pulseaudio
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-23 (5 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.18.0-16-generic N/A
linux-backports-modules-4.18.0-16-generic N/A
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.18.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 09/26/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Z272SD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Z272SD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 13
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
dmi.product.family: Zen AIO
dmi.product.name: Zen AIO 27 Z272SD_Z272SD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-23 (6 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: bionic
Uname: Linux 5.1.0-050100rc2-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-23 (6 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: bionic
Uname: Linux 5.1.0-050100rc2-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True |
|
| 2019-03-30 13:17:54 |
Derek Gordon |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1821936/+attachment/5250957/+files/ProcCpuinfoMinimal.txt |
|
| 2019-04-01 18:28:31 |
Derek Gordon |
attachment added |
|
dmesg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1821936/+attachment/5251776/+files/dmesg |
|
| 2019-04-02 21:34:25 |
Derek Gordon |
attachment added |
|
dmesg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1821936/+attachment/5252245/+files/dmesg |
|
| 2019-04-19 20:11:57 |
Terry Rudd |
bug |
|
|
added subscriber Terry Rudd |
