Touchpad not recognized

Bug #1820501 reported by Javier Ortiz
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Suddenly the touchpad doesn't pop up when i try cat /proc/bus/input/devices

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-46-generic 4.15.0-46.49
ProcVersionSignature: Ubuntu 4.15.0-46.49-generic 4.15.18
Uname: Linux 4.15.0-46-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mariano 2955 F.... pulseaudio
 /dev/snd/pcmC1D0p: mariano 2955 F...m pulseaudio
 /dev/snd/controlC1: mariano 2955 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 17 07:55:59 2019
HibernationDevice: RESUME=UUID=402ad9d3-24cd-496e-8950-bafed9ae1610
InstallationDate: Installed on 2018-06-25 (264 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Hewlett-Packard HP ENVY 17 Leap Motion SE NB PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-46-generic root=UUID=a32793b5-0ae1-465d-bd2c-dbcdb6515037 ro i8042.reset quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-46-generic N/A
 linux-backports-modules-4.15.0-46-generic N/A
 linux-firmware 1.173.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/20/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.65
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 1965
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 93.52
dmi.chassis.asset.tag: 5CG40407CH
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.65:bd11/20/2014:svnHewlett-Packard:pnHPENVY17LeapMotionSENBPC:pvr0881100021305B00000620100:rvnHewlett-Packard:rn1965:rvrKBCVersion93.52:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
dmi.product.name: HP ENVY 17 Leap Motion SE NB PC
dmi.product.version: 0881100021305B00000620100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Javier Ortiz (ortizjavier94) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Does this happen to previous kernel versions?

Revision history for this message
Javier Ortiz (ortizjavier94) wrote :

Haven't tried, but it was working fine. I left my computer running out of battery and then when i turned it on the touchpad disappeared.

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