Activity log for bug #1817419

Date Who What changed Old value New value Message
2019-02-23 16:38:23 udippel bug added bug
2019-02-23 20:21:28 Ubuntu Foundations Team Bug Bot tags bot-comment
2019-02-23 20:37:06 udippel affects ubuntu linux (Ubuntu)
2019-02-23 21:00:06 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2019-02-23 21:12:48 udippel tags bot-comment apport-collected bionic bot-comment
2019-02-23 21:12:49 udippel description Here I am running a lenovo Helix 2 on a lenovo dock. The dock works (except of the HDMI output, which is another case and filed elsewhere). So the dock works with headphones, ethernet and its 3 USB-plugs. However, the latter seem to influence each other, like in the good old days when an interrupt was shared. I run a Logitech receiver for mouse and keyboard on the dock, which works fine. This is how it looks like: $ lsusb Bus 002 Device 005: ID 2109:8113 VIA Labs, Inc. Bus 002 Device 004: ID 17ef:3052 Lenovo Bus 002 Device 003: ID 2109:8110 VIA Labs, Inc. Hub Bus 002 Device 002: ID 05e3:0747 Genesys Logic, Inc. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 009: ID 04f2:b45c Chicony Electronics Co., Ltd Bus 001 Device 006: ID 8087:0a2a Intel Corp. Bus 001 Device 004: ID 1199:a001 Sierra Wireless, Inc. Bus 001 Device 007: ID 17ef:3053 Lenovo Bus 001 Device 008: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 005: ID 2109:8112 VIA Labs, Inc. Bus 001 Device 003: ID 2109:8112 VIA Labs, Inc. Bus 001 Device 002: ID 04f2:b45b Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub However, when I plug an external hard disk (2.5") into another USB-plug, the movements of the mouse and the keystrokes are 90% of the time ineffective, respectively the mouse can almost never be moved. Here is how it looks like: $ lsusb Bus 002 Device 007: ID 152d:0578 JMicron Technology Corp. / JMicron USA Technology Corp. Bus 002 Device 005: ID 2109:8113 VIA Labs, Inc. Bus 002 Device 004: ID 17ef:3052 Lenovo Bus 002 Device 003: ID 2109:8110 VIA Labs, Inc. Hub Bus 002 Device 002: ID 05e3:0747 Genesys Logic, Inc. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 009: ID 04f2:b45c Chicony Electronics Co., Ltd Bus 001 Device 006: ID 8087:0a2a Intel Corp. Bus 001 Device 004: ID 1199:a001 Sierra Wireless, Inc. Bus 001 Device 007: ID 17ef:3053 Lenovo Bus 001 Device 008: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 005: ID 2109:8112 VIA Labs, Inc. Bus 001 Device 003: ID 2109:8112 VIA Labs, Inc. Bus 001 Device 002: ID 04f2:b45b Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Removing the hard disk from the dock, respectively plugging the receiver into the tablet itself, solve this problem immediately. I am using the original lenovo power supply. Therefore I can't make out a problem in supply voltage. Here I am running a lenovo Helix 2 on a lenovo dock. The dock works (except of the HDMI output, which is another case and filed elsewhere). So the dock works with headphones, ethernet and its 3 USB-plugs. However, the latter seem to influence each other, like in the good old days when an interrupt was shared. I run a Logitech receiver for mouse and keyboard on the dock, which works fine. This is how it looks like: $ lsusb Bus 002 Device 005: ID 2109:8113 VIA Labs, Inc. Bus 002 Device 004: ID 17ef:3052 Lenovo Bus 002 Device 003: ID 2109:8110 VIA Labs, Inc. Hub Bus 002 Device 002: ID 05e3:0747 Genesys Logic, Inc. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 009: ID 04f2:b45c Chicony Electronics Co., Ltd Bus 001 Device 006: ID 8087:0a2a Intel Corp. Bus 001 Device 004: ID 1199:a001 Sierra Wireless, Inc. Bus 001 Device 007: ID 17ef:3053 Lenovo Bus 001 Device 008: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 005: ID 2109:8112 VIA Labs, Inc. Bus 001 Device 003: ID 2109:8112 VIA Labs, Inc. Bus 001 Device 002: ID 04f2:b45b Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub However, when I plug an external hard disk (2.5") into another USB-plug, the movements of the mouse and the keystrokes are 90% of the time ineffective, respectively the mouse can almost never be moved. Here is how it looks like: $ lsusb Bus 002 Device 007: ID 152d:0578 JMicron Technology Corp. / JMicron USA Technology Corp. Bus 002 Device 005: ID 2109:8113 VIA Labs, Inc. Bus 002 Device 004: ID 17ef:3052 Lenovo Bus 002 Device 003: ID 2109:8110 VIA Labs, Inc. Hub Bus 002 Device 002: ID 05e3:0747 Genesys Logic, Inc. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 009: ID 04f2:b45c Chicony Electronics Co., Ltd Bus 001 Device 006: ID 8087:0a2a Intel Corp. Bus 001 Device 004: ID 1199:a001 Sierra Wireless, Inc. Bus 001 Device 007: ID 17ef:3053 Lenovo Bus 001 Device 008: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 005: ID 2109:8112 VIA Labs, Inc. Bus 001 Device 003: ID 2109:8112 VIA Labs, Inc. Bus 001 Device 002: ID 04f2:b45b Chicony Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Removing the hard disk from the dock, respectively plugging the receiver into the tablet itself, solve this problem immediately. I am using the original lenovo power supply. Therefore I can't make out a problem in supply voltage. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=73792941-18ec-4d73-9640-1844bdad05dc InstallationDate: Installed on 2019-02-16 (7 days ago) InstallationMedia: Kubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: LENOVO 20CHS10P02 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-45-generic root=UUID=0f5d3b8a-5cae-45cb-a42d-b89344359b2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-45-generic N/A linux-backports-modules-4.15.0-45-generic N/A linux-firmware 1.173.3 Tags: bionic Uname: Linux 4.15.0-45-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/31/2018 dmi.bios.vendor: LENOVO dmi.bios.version: N17ETA2W (2.02 ) dmi.board.asset.tag: Not Available dmi.board.name: 20CHS10P02 dmi.board.vendor: LENOVO dmi.board.version: SDK0E50510 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 11 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN17ETA2W(2.02):bd10/31/2018:svnLENOVO:pn20CHS10P02:pvrThinkPadHelix2nd:rvnLENOVO:rn20CHS10P02:rvrSDK0E50510WIN:cvnLENOVO:ct11:cvrNone: dmi.product.family: ThinkPad Helix 2nd dmi.product.name: 20CHS10P02 dmi.product.version: ThinkPad Helix 2nd dmi.sys.vendor: LENOVO
2019-02-23 21:12:50 udippel attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241223/+files/AlsaInfo.txt
2019-02-23 21:12:50 udippel attachment added AudioDevicesInUse.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241224/+files/AudioDevicesInUse.txt
2019-02-23 21:12:52 udippel attachment added CRDA.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241225/+files/CRDA.txt
2019-02-23 21:12:54 udippel attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241226/+files/CurrentDmesg.txt
2019-02-23 21:12:56 udippel attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241227/+files/IwConfig.txt
2019-02-23 21:12:57 udippel attachment added Lspci.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241228/+files/Lspci.txt
2019-02-23 21:12:59 udippel attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241229/+files/Lsusb.txt
2019-02-23 21:13:00 udippel attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241230/+files/ProcCpuinfo.txt
2019-02-23 21:13:01 udippel attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241231/+files/ProcCpuinfoMinimal.txt
2019-02-23 21:13:03 udippel attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241232/+files/ProcEnviron.txt
2019-02-23 21:13:05 udippel attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241233/+files/ProcInterrupts.txt
2019-02-23 21:13:06 udippel attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241234/+files/ProcModules.txt
2019-02-23 21:13:07 udippel attachment added PulseList.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241235/+files/PulseList.txt
2019-02-23 21:13:08 udippel attachment added RfKill.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241236/+files/RfKill.txt
2019-02-23 21:13:10 udippel attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241237/+files/UdevDb.txt
2019-02-23 21:13:12 udippel attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1817419/+attachment/5241238/+files/WifiSyslog.txt
2019-02-27 01:56:48 Terry Rudd bug added subscriber Terry Rudd
2019-05-05 04:17:31 Launchpad Janitor linux (Ubuntu): status Incomplete Expired