Second display does not show up on dock of Lenovo Helix 2
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Low
|
Unassigned |
Bug Description
https:/
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To me a deal-breaker: I bought the Helix 2 as machine on the dock, and I also bought the one out of the three docks that doesn't need extra driver (so it says), the 4X10H04503. I stuck the tablet into it, with Windows, and the second display came up without any additional driver.
With kubuntu 18.04 I can't make it appear. xrandr doesn't show it.
Now I wonder, where else it might pop up? I mean, the dock works, I ran a unified Logitech receiver on it, and from the first second mouse and keyboard are available to my *buntu installation, of course the grub menu.
I am quite disheartened, since I don't feel like going back to Windows after some 20 years on *nix.
I am willing to help out as much as my very limited abilities allow me to.
I can't believe that a dock which actually supplies power and keyboard and mouse data does not supply any information about the second monitor?
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ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: KDE
DistUpgraded: Fresh install
DistroCodename: bionic
DistroRelease: Ubuntu 18.04
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Intel Corporation HD Graphics 5300 [8086:161e] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Lenovo HD Graphics 5300 [17aa:222b]
InstallationDate: Installed on 2019-02-16 (4 days ago)
InstallationMedia: Kubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: LENOVO 20CHS10P02
Package: xorg-server (not installed)
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
Tags: bionic ubuntu
Uname: Linux 4.15.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/31/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: N17ETA2W (2.02 )
dmi.board.
dmi.board.name: 20CHS10P02
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 WIN
dmi.chassis.
dmi.chassis.type: 11
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad Helix 2nd
dmi.product.name: 20CHS10P02
dmi.product.
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.
version.
version.
version.
version.
version.
version.
Changed in xorg-server (Ubuntu): | |
importance: | Undecided → Low |
status: | Incomplete → New |
I am keen to figure this problem out. But first please run this command to send us more information about the machine (while the dock is connected):
apport-collect 1816860