Activity log for bug #1813910

Date Who What changed Old value New value Message
2019-01-30 10:31:03 Unknown bug added bug
2019-01-30 11:00:05 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2019-01-30 11:13:29 Unknown tags apport-collected bionic
2019-01-30 11:13:30 Unknown description I have an HP laptop in a docking station. It has been working fine for months, but now it crashes and I have to hold the power button to restart. Black screen. Example 1: The PC is docked, lid closed. I turn it on, login and the two external monitors go black. Restart PC but holding power button. (Undocking / Opening the lid does nothing) Example 2: The PC is docked, lid open. I turn it on and login. When the desktop is loaded, I close the lid. The two external monitors go black. PC goes black, does not respond. I have an HP laptop in a docking station. It has been working fine for months, but now it crashes and I have to hold the power button to restart. Black screen. Example 1: The PC is docked, lid closed. I turn it on, login and the two external monitors go black. Restart PC but holding power button. (Undocking / Opening the lid does nothing) Example 2: The PC is docked, lid open. I turn it on and login. When the desktop is loaded, I close the lid. The two external monitors go black. PC goes black, does not respond. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: anders 3106 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-01-03 (27 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: HP HP ZBook 14u G5 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-44-generic N/A linux-backports-modules-4.15.0-44-generic N/A linux-firmware 1.173.3 Tags: bionic Uname: Linux 4.15.0-44-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/12/2018 dmi.bios.vendor: HP dmi.bios.version: Q78 Ver. 01.04.00 dmi.board.name: 83B2 dmi.board.vendor: HP dmi.board.version: KBC Version 04.53.00 dmi.chassis.asset.tag: 5CG8503WD4 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP EliteBook dmi.product.name: HP ZBook 14u G5 dmi.sys.vendor: HP
2019-01-30 11:13:30 Unknown attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234170/+files/AlsaInfo.txt
2019-01-30 11:13:32 Unknown attachment added CRDA.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234171/+files/CRDA.txt
2019-01-30 11:13:33 Unknown attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234172/+files/CurrentDmesg.txt
2019-01-30 11:13:34 Unknown attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234173/+files/IwConfig.txt
2019-01-30 11:13:35 Unknown attachment added Lspci.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234174/+files/Lspci.txt
2019-01-30 11:13:36 Unknown attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234175/+files/Lsusb.txt
2019-01-30 11:13:39 Unknown attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234176/+files/ProcCpuinfo.txt
2019-01-30 11:13:40 Unknown attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234177/+files/ProcCpuinfoMinimal.txt
2019-01-30 11:13:41 Unknown attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234178/+files/ProcEnviron.txt
2019-01-30 11:13:42 Unknown attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234179/+files/ProcInterrupts.txt
2019-01-30 11:13:43 Unknown attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234180/+files/ProcModules.txt
2019-01-30 11:13:44 Unknown attachment added PulseList.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234181/+files/PulseList.txt
2019-01-30 11:13:45 Unknown attachment added RfKill.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234182/+files/RfKill.txt
2019-01-30 11:13:46 Unknown attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234183/+files/UdevDb.txt
2019-01-30 11:13:47 Unknown attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234184/+files/WifiSyslog.txt
2019-01-30 11:14:43 Unknown linux (Ubuntu): status Incomplete Confirmed
2019-01-30 11:17:25 Unknown description I have an HP laptop in a docking station. It has been working fine for months, but now it crashes and I have to hold the power button to restart. Black screen. Example 1: The PC is docked, lid closed. I turn it on, login and the two external monitors go black. Restart PC but holding power button. (Undocking / Opening the lid does nothing) Example 2: The PC is docked, lid open. I turn it on and login. When the desktop is loaded, I close the lid. The two external monitors go black. PC goes black, does not respond. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: anders 3106 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-01-03 (27 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: HP HP ZBook 14u G5 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-44-generic N/A linux-backports-modules-4.15.0-44-generic N/A linux-firmware 1.173.3 Tags: bionic Uname: Linux 4.15.0-44-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/12/2018 dmi.bios.vendor: HP dmi.bios.version: Q78 Ver. 01.04.00 dmi.board.name: 83B2 dmi.board.vendor: HP dmi.board.version: KBC Version 04.53.00 dmi.chassis.asset.tag: 5CG8503WD4 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP EliteBook dmi.product.name: HP ZBook 14u G5 dmi.sys.vendor: HP I have an HP laptop in a docking station. It has been working fine for months, but now it crashes and I have to hold the power button to restart. Black screen. Example 1: The PC is docked, lid closed. I turn it on, login and the two external monitors go black. Restart PC but holding power button. (Undocking / Opening the lid does nothing) Example 2: The PC is docked, lid open. I turn it on and login. When the desktop is loaded, I close the lid. The two external monitors go black. PC goes black, does not respond. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: anders 3106 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-01-03 (27 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: HP HP ZBook 14u G5 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-44-generic N/A linux-backports-modules-4.15.0-44-generic N/A linux-firmware 1.173.3 Tags: bionic Uname: Linux 4.15.0-44-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/12/2018 dmi.bios.vendor: HP dmi.bios.version: Q78 Ver. 01.04.00 dmi.board.name: 83B2 dmi.board.vendor: HP dmi.board.version: KBC Version 04.53.00 dmi.chassis.asset.tag: 5CG8503WD4 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP EliteBook dmi.product.name: HP ZBook 14u G5 dmi.sys.vendor: HP --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: anders 3106 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-01-03 (27 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: HP HP ZBook 14u G5 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-44-generic N/A linux-backports-modules-4.15.0-44-generic N/A linux-firmware 1.173.3 Tags: bionic Uname: Linux 4.15.0-44-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/12/2018 dmi.bios.vendor: HP dmi.bios.version: Q78 Ver. 01.04.00 dmi.board.name: 83B2 dmi.board.vendor: HP dmi.board.version: KBC Version 04.53.00 dmi.chassis.asset.tag: 5CG8503WD4 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP EliteBook dmi.product.name: HP ZBook 14u G5 dmi.sys.vendor: HP
2019-01-30 11:17:25 Unknown attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234201/+files/AlsaInfo.txt
2019-01-30 11:17:26 Unknown attachment added CRDA.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234202/+files/CRDA.txt
2019-01-30 11:17:27 Unknown attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234203/+files/CurrentDmesg.txt
2019-01-30 11:17:29 Unknown attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234204/+files/IwConfig.txt
2019-01-30 11:17:30 Unknown attachment added Lspci.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234205/+files/Lspci.txt
2019-01-30 11:17:32 Unknown attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234206/+files/Lsusb.txt
2019-01-30 11:17:33 Unknown attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234207/+files/ProcCpuinfo.txt
2019-01-30 11:17:34 Unknown attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234208/+files/ProcCpuinfoMinimal.txt
2019-01-30 11:17:35 Unknown attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234209/+files/ProcEnviron.txt
2019-01-30 11:17:36 Unknown attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234210/+files/ProcInterrupts.txt
2019-01-30 11:17:37 Unknown attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234211/+files/ProcModules.txt
2019-01-30 11:17:38 Unknown attachment added PulseList.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234212/+files/PulseList.txt
2019-01-30 11:17:39 Unknown attachment added RfKill.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234213/+files/RfKill.txt
2019-01-30 11:17:40 Unknown attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234214/+files/UdevDb.txt
2019-01-30 11:17:41 Unknown attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234215/+files/WifiSyslog.txt
2019-01-30 15:15:08 Kai-Heng Feng marked as duplicate 1813663