| 2019-01-30 10:31:03 |
Unknown |
bug |
|
|
added bug |
| 2019-01-30 11:00:05 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2019-01-30 11:13:29 |
Unknown |
tags |
|
apport-collected bionic |
|
| 2019-01-30 11:13:30 |
Unknown |
description |
I have an HP laptop in a docking station.
It has been working fine for months, but now it crashes and I have to hold the power button to restart. Black screen.
Example 1:
The PC is docked, lid closed. I turn it on, login and the two external monitors go black.
Restart PC but holding power button. (Undocking / Opening the lid does nothing)
Example 2:
The PC is docked, lid open. I turn it on and login.
When the desktop is loaded, I close the lid. The two external monitors go black.
PC goes black, does not respond. |
I have an HP laptop in a docking station.
It has been working fine for months, but now it crashes and I have to hold the power button to restart. Black screen.
Example 1:
The PC is docked, lid closed. I turn it on, login and the two external monitors go black.
Restart PC but holding power button. (Undocking / Opening the lid does nothing)
Example 2:
The PC is docked, lid open. I turn it on and login.
When the desktop is loaded, I close the lid. The two external monitors go black.
PC goes black, does not respond.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anders 3106 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-01-03 (27 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP ZBook 14u G5
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-44-generic N/A
linux-backports-modules-4.15.0-44-generic N/A
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.15.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/12/2018
dmi.bios.vendor: HP
dmi.bios.version: Q78 Ver. 01.04.00
dmi.board.name: 83B2
dmi.board.vendor: HP
dmi.board.version: KBC Version 04.53.00
dmi.chassis.asset.tag: 5CG8503WD4
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP ZBook 14u G5
dmi.sys.vendor: HP |
|
| 2019-01-30 11:13:30 |
Unknown |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234170/+files/AlsaInfo.txt |
|
| 2019-01-30 11:13:32 |
Unknown |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234171/+files/CRDA.txt |
|
| 2019-01-30 11:13:33 |
Unknown |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234172/+files/CurrentDmesg.txt |
|
| 2019-01-30 11:13:34 |
Unknown |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234173/+files/IwConfig.txt |
|
| 2019-01-30 11:13:35 |
Unknown |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234174/+files/Lspci.txt |
|
| 2019-01-30 11:13:36 |
Unknown |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234175/+files/Lsusb.txt |
|
| 2019-01-30 11:13:39 |
Unknown |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234176/+files/ProcCpuinfo.txt |
|
| 2019-01-30 11:13:40 |
Unknown |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234177/+files/ProcCpuinfoMinimal.txt |
|
| 2019-01-30 11:13:41 |
Unknown |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234178/+files/ProcEnviron.txt |
|
| 2019-01-30 11:13:42 |
Unknown |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234179/+files/ProcInterrupts.txt |
|
| 2019-01-30 11:13:43 |
Unknown |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234180/+files/ProcModules.txt |
|
| 2019-01-30 11:13:44 |
Unknown |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234181/+files/PulseList.txt |
|
| 2019-01-30 11:13:45 |
Unknown |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234182/+files/RfKill.txt |
|
| 2019-01-30 11:13:46 |
Unknown |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234183/+files/UdevDb.txt |
|
| 2019-01-30 11:13:47 |
Unknown |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234184/+files/WifiSyslog.txt |
|
| 2019-01-30 11:14:43 |
Unknown |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2019-01-30 11:17:25 |
Unknown |
description |
I have an HP laptop in a docking station.
It has been working fine for months, but now it crashes and I have to hold the power button to restart. Black screen.
Example 1:
The PC is docked, lid closed. I turn it on, login and the two external monitors go black.
Restart PC but holding power button. (Undocking / Opening the lid does nothing)
Example 2:
The PC is docked, lid open. I turn it on and login.
When the desktop is loaded, I close the lid. The two external monitors go black.
PC goes black, does not respond.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anders 3106 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-01-03 (27 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP ZBook 14u G5
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-44-generic N/A
linux-backports-modules-4.15.0-44-generic N/A
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.15.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/12/2018
dmi.bios.vendor: HP
dmi.bios.version: Q78 Ver. 01.04.00
dmi.board.name: 83B2
dmi.board.vendor: HP
dmi.board.version: KBC Version 04.53.00
dmi.chassis.asset.tag: 5CG8503WD4
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP ZBook 14u G5
dmi.sys.vendor: HP |
I have an HP laptop in a docking station.
It has been working fine for months, but now it crashes and I have to hold the power button to restart. Black screen.
Example 1:
The PC is docked, lid closed. I turn it on, login and the two external monitors go black.
Restart PC but holding power button. (Undocking / Opening the lid does nothing)
Example 2:
The PC is docked, lid open. I turn it on and login.
When the desktop is loaded, I close the lid. The two external monitors go black.
PC goes black, does not respond.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anders 3106 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-01-03 (27 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP ZBook 14u G5
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-44-generic N/A
linux-backports-modules-4.15.0-44-generic N/A
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.15.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/12/2018
dmi.bios.vendor: HP
dmi.bios.version: Q78 Ver. 01.04.00
dmi.board.name: 83B2
dmi.board.vendor: HP
dmi.board.version: KBC Version 04.53.00
dmi.chassis.asset.tag: 5CG8503WD4
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP ZBook 14u G5
dmi.sys.vendor: HP
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anders 3106 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-01-03 (27 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP ZBook 14u G5
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-44-generic N/A
linux-backports-modules-4.15.0-44-generic N/A
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.15.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/12/2018
dmi.bios.vendor: HP
dmi.bios.version: Q78 Ver. 01.04.00
dmi.board.name: 83B2
dmi.board.vendor: HP
dmi.board.version: KBC Version 04.53.00
dmi.chassis.asset.tag: 5CG8503WD4
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP ZBook 14u G5
dmi.sys.vendor: HP |
|
| 2019-01-30 11:17:25 |
Unknown |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234201/+files/AlsaInfo.txt |
|
| 2019-01-30 11:17:26 |
Unknown |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234202/+files/CRDA.txt |
|
| 2019-01-30 11:17:27 |
Unknown |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234203/+files/CurrentDmesg.txt |
|
| 2019-01-30 11:17:29 |
Unknown |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234204/+files/IwConfig.txt |
|
| 2019-01-30 11:17:30 |
Unknown |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234205/+files/Lspci.txt |
|
| 2019-01-30 11:17:32 |
Unknown |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234206/+files/Lsusb.txt |
|
| 2019-01-30 11:17:33 |
Unknown |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234207/+files/ProcCpuinfo.txt |
|
| 2019-01-30 11:17:34 |
Unknown |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234208/+files/ProcCpuinfoMinimal.txt |
|
| 2019-01-30 11:17:35 |
Unknown |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234209/+files/ProcEnviron.txt |
|
| 2019-01-30 11:17:36 |
Unknown |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234210/+files/ProcInterrupts.txt |
|
| 2019-01-30 11:17:37 |
Unknown |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234211/+files/ProcModules.txt |
|
| 2019-01-30 11:17:38 |
Unknown |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234212/+files/PulseList.txt |
|
| 2019-01-30 11:17:39 |
Unknown |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234213/+files/RfKill.txt |
|
| 2019-01-30 11:17:40 |
Unknown |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234214/+files/UdevDb.txt |
|
| 2019-01-30 11:17:41 |
Unknown |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1813910/+attachment/5234215/+files/WifiSyslog.txt |
|
| 2019-01-30 15:15:08 |
Kai-Heng Feng |
marked as duplicate |
|
1813663 |
|
