Track pad sometimes fails to work after wake from sleep

Bug #1813357 reported by Tad Ethan Keller on 2019-01-25
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

I'm using Ubuntu Budgie 18.10 running kernel version 4.18.0-13-generic, although this bug occurs on every Ubuntu flavor I have tried.

I expected my track pad to work after wake

my track pad sometimes fails to work after I open the lid

this is the laptop I am currently using

https://consumer.huawei.com/us/tablets/matebook-d-14-k/

I have tried removing and putting the track pad driver into the kernel using
sudo modprobe -r psmouse

then sudo modprobe psmouse

I can't really upgrade my kernel version to the latest without it messing with secure boot because the newer kernel images aren't signed, I'm not sure how to sign them or upgrade to a newer version.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: monter 2073 F.... pulseaudio
 /dev/snd/pcmC1D0p: monter 2073 F...m pulseaudio
 /dev/snd/controlC0: monter 2073 F.... pulseaudio
CurrentDesktop: Budgie:GNOME
DistroRelease: Ubuntu 18.10
InstallationDate: Installed on 2019-01-14 (11 days ago)
InstallationMedia: Ubuntu-Budgie 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2)
MachineType: HUAWEI KPL-W0X
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-13-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-13-generic N/A
 linux-backports-modules-4.18.0-13-generic N/A
 linux-firmware 1.175.1
Tags: cosmic
Uname: Linux 4.18.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/16/2018
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.12
dmi.board.asset.tag: NULL
dmi.board.name: KPL-W0X
dmi.board.vendor: HUAWEI
dmi.board.version: M1F
dmi.chassis.asset.tag: NULL
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1F
dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd07/16/2018:svnHUAWEI:pnKPL-W0X:pvrM1F:rvnHUAWEI:rnKPL-W0X:rvrM1F:cvnHUAWEI:ct10:cvrM1F:
dmi.product.family: HUAWEI MateBook D
dmi.product.name: KPL-W0X
dmi.product.sku: C128
dmi.product.version: M1F
dmi.sys.vendor: HUAWEI

description: updated
Paul White (paulw2u) on 2019-01-25
affects: ubuntu → linux (Ubuntu)

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1813357

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: cosmic

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tags: added: apport-collected
description: updated

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Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Kai-Heng Feng (kaihengfeng) wrote :

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v5.0-rc3 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.0-rc3/

tags: added: kernel-bug-exists-upstream
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