Dell 7275 integrated webcam not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Duel booting with Windows shows the hardware works out-of-the-box there. Windows device manager calls it 'Intel AVSteam Camera 2500' on 'Intel HD Graphics 515'.
It claims the attach path is video\ven_
Upgrading to the 18.04 HWE kernel hasn't changed things.
syslog, lspci and lsusb attached.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: KDE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2017-07-01 (564 days ago)
InstallationMedia: Kubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2b Intel Corp.
Bus 001 Device 002: ID 044e:120f Alps Electric Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 7275
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.18.0-13-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-04-25 (266 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 09/12/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.1
dmi.board.name: 0PDKYR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Latitude
dmi.product.name: Latitude 7275
dmi.product.sku: 06D6
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: KDE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2017-07-01 (566 days ago)
InstallationMedia: Kubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Package: linux (not installed)
Tags: bionic
Uname: Linux 5.0.0-050000rc2
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to bionic on 2018-04-25 (267 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo video
_MarkForUpload: True
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1812114
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.