Touchpad does not initialize Lenovo Ideapad 320-15

Bug #1811463 reported by Andrey on 2019-01-11
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Starting with Mint 18.1, I cannot start the SYNA2b37 touchpad (HID device on the I2C bus).
Were tried all methods from Google

dmesg:
andrey@andrey-Lenovo:~$ dmesg |grep i2c
[ 0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=6303f611-7433-4638-a26e-13c707e21802 ro quiet splash i2c_designware_core.dyndbg=+p i2c-hid.debug=1 vt.handoff=1
[ 0.000000] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=6303f611-7433-4638-a26e-13c707e21802 ro quiet splash i2c_designware_core.dyndbg=+p i2c-hid.debug=1 vt.handoff=1
[ 3.847975] i2c /dev entries driver
[ 9.197510] i2c_designware i2c_designware.0: Standard-mode HCNT:LCNT = 552:652
[ 9.197515] i2c_designware i2c_designware.0: Fast-mode HCNT:LCNT = 100:200
[ 9.201135] i2c_hid i2c-SYNA2B37:00: i2c-SYNA2B37:00 supply vdd not found, using dummy regulator
[ 9.201170] i2c_designware i2c_designware.0: i2c_dw_xfer: msgs: 1
[ 9.201199] i2c_designware i2c_designware.0: enabled=0x1 stat=0x10
[ 9.201238] i2c_designware i2c_designware.0: enabled=0x1 stat=0x750
[ 9.202144] i2c_designware i2c_designware.0: i2c_dw_handle_tx_abort: slave address not acknowledged (7bit mode)

andrey@andrey-Lenovo:~$ xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Telink 2.4G Mouse Mouse id=8 [slave pointer (2)]
⎜ ↳ Telink 2.4G Mouse Consumer Control id=9 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Video Bus id=6 [slave keyboard (3)]
    ↳ Power Button id=7 [slave keyboard (3)]
    ↳ Telink 2.4G Mouse System Control id=10 [slave keyboard (3)]
    ↳ EasyCamera: EasyCamera id=11 [slave keyboard (3)]
    ↳ Ideapad extra buttons id=12 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
    ↳ Telink 2.4G Mouse Consumer Control id=14 [slave keyboard (3)]

andrey@andrey-Lenovo:~$ ls /sys/bus/acpi/devices/
ACPI0003:00 device:12 device:25 device:38 device:4b PNP0B00:00
device:00 device:13 device:26 device:39 device:4c PNP0C02:00
device:01 device:14 device:27 device:3a IDEA0102:00 PNP0C02:01
device:02 device:15 device:28 device:3b INT3452:00 PNP0C09:00
device:03 device:16 device:29 device:3c INT3452:01 PNP0C0A:00
device:04 device:17 device:2a device:3d INT3452:02 PNP0C0C:00
device:05 device:18 device:2b device:3e INT34D7:00 PNP0C0D:00
device:06 device:19 device:2c device:3f LNXCPU:00 PNP0C0F:00
device:07 device:1a device:2d device:40 LNXCPU:01 PNP0C0F:01
device:08 device:1b device:2e device:41 LNXCPU:02 PNP0C0F:02
device:09 device:1c device:2f device:42 LNXCPU:03 PNP0C0F:03
device:0a device:1d device:30 device:43 LNXSYBUS:00 PNP0C0F:04
device:0b device:1e device:31 device:44 LNXSYBUS:01 PNP0C0F:05
device:0c device:1f device:32 device:45 LNXSYSTM:00 PNP0C0F:06
device:0d device:20 device:33 device:46 LNXVIDEO:00 PNP0C0F:07
device:0e device:21 device:34 device:47 PNP0000:00 PNP0C14:00
device:0f device:22 device:35 device:48 PNP0100:00 SYNA2B37:00
device:10 device:23 device:36 device:49 PNP0103:00 VPC2004:00
device:11 device:24 device:37 device:4a PNP0A08:00

andrey@andrey-Lenovo:~$ cat /sys/class/input/event*/device/name
Lid Switch
HDA Intel PCH Headphone
HDA Intel PCH HDMI/DP,pcm=3
HDA Intel PCH HDMI/DP,pcm=7
HDA Intel PCH HDMI/DP,pcm=8
HDA Intel PCH HDMI/DP,pcm=9
HDA Intel PCH HDMI/DP,pcm=10
Power Button
AT Translated Set 2 keyboard
Video Bus
Telink 2.4G Mouse Mouse
Telink 2.4G Mouse Consumer Control
Telink 2.4G Mouse System Control
Ideapad extra buttons
EasyCamera: EasyCamera
HDA Intel PCH Mic

andrey@andrey-Lenovo:~$ sudo acpidump | grep -C3 ELAN
[sudo] пароль для andrey:
  00F0: 00 00 19 00 23 00 00 00 12 00 5C 5F 53 42 2E 47 ....#.....\_SB.G
  0100: 50 4F 30 00 79 00 08 53 42 46 49 11 0E 0A 0B 89 PO0.y..SBFI.....
  0110: 06 00 05 01 75 00 00 00 79 00 14 41 05 5F 49 4E ....u...y..A._IN
  0120: 49 00 A0 23 93 54 50 54 59 01 70 0D 45 4C 41 4E I..#.TPTY.p.ELAN
  0130: 30 36 30 39 00 5F 48 49 44 70 0A 15 42 41 44 52 0609._HIDp..BADR
  0140: 70 01 48 49 44 32 A0 25 93 54 50 54 59 0A 02 70 p.HID2.%.TPTY..p
  0150: 0D 53 59 4E 41 32 42 33 37 00 5F 48 49 44 70 0A .SYNA2B37._HIDp.

andrey@andrey-Lenovo:~$ sudo acpidump | grep -C3 SYNA
  0120: 49 00 A0 23 93 54 50 54 59 01 70 0D 45 4C 41 4E I..#.TPTY.p.ELAN
  0130: 30 36 30 39 00 5F 48 49 44 70 0A 15 42 41 44 52 0609._HIDp..BADR
  0140: 70 01 48 49 44 32 A0 25 93 54 50 54 59 0A 02 70 p.HID2.%.TPTY..p
  0150: 0D 53 59 4E 41 32 42 33 37 00 5F 48 49 44 70 0A .SYNA2B37._HIDp.
  0160: 2C 42 41 44 52 70 0A 20 48 49 44 32 14 13 5F 53 ,BADRp. HID2.._S
  0170: 54 41 00 A0 09 93 54 50 54 59 00 A4 00 A4 0A 0F TA....TPTY......
  0180: 14 4E 04 5F 43 52 53 00 A0 07 93 54 50 54 59 01 .N._CRS....TPTY.

andrey@andrey-Lenovo:~$ i2cdetect -l
i2c-3 unknown i915 gmbus misc N/A
i2c-1 unknown i915 gmbus dpb N/A
i2c-4 unknown DPDDC-A N/A
i2c-2 unknown i915 gmbus dpc N/A
i2c-0 unknown SMBus I801 adapter at 2040 N/A
i2c-5 unknown Synopsys DesignWare I2C adapter N/A

The laptop bought free Dos specifically for Linux, and here it is ..

I ask for help!

Andrey (abulaev2008) wrote :
Andrey (abulaev2008) wrote :
Andrey (abulaev2008) wrote :
Andrey (abulaev2008) wrote :

Hotkey Fn + F6 (touchpad on) does not work, all others work

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1811463

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: cosmic
Andrey (abulaev2008) on 2019-01-11
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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