Ubuntu crashed totally. Nothing responded. Could not even shut down.

Bug #1811182 reported by Robert Pearson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu MATE
Invalid
Undecided
Unassigned
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Ubuntu MATE 18.10 on AMD 64-bit machine. Working fine until suddenly Ubuntu stops responding to the mouse buttons or keyboard (PS2 keyboard).

No warning. Was using VueScan and running two bash scripts using tesseract and VisualWorks. Chrome and Pluma running but not being used.

No other symptoms visible.

This is the second time in a week that Ubuntu crashed in the same way and I have had to do a hardware reset to restart.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-13-generic 4.18.0-13.14
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
Uname: Linux 4.18.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: robert 2268 F.... pulseaudio
 /dev/snd/controlC0: robert 2268 F.... pulseaudio
CurrentDesktop: MATE
Date: Wed Jan 9 22:53:15 2019
InstallationDate: Installed on 2018-12-16 (24 days ago)
InstallationMedia: Ubuntu-MATE 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2)
MachineType: System manufacturer System Product Name
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=737f341d-e214-40a2-b2a3-5a8b1b7ed378 ro quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-13-generic N/A
 linux-backports-modules-4.18.0-13-generic N/A
 linux-firmware 1.175.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A88XM-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd04/01/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88XM-A:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Robert Pearson (rpearsonii) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in ubuntu-mate:
status: New → Invalid
Norbert (nrbrtx)
tags: removed: cosmic
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