[ZenBook UX433FA_UX433FA, Realtek ALC294, Speaker, Internal] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
High
|
Unassigned |
Bug Description
There is no sound whatsoever while the controls all seems to indicate the playback is working. The patop's internal speaker, headphones, even bluetooth is not outputting any sound. Trying to upgrade the kernel to two different versions had no effect. There simply is no sound output nor is there any indication the microphone is working either, but without sound output that's hard to confirm. There are not issues with sounds when I boot into Windows
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+
Uname: Linux 4.19.13-
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 1 14:18:09 2019
InstallationDate: Installed on 2018-12-30 (2 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitec
ProcEnviron:
LANGUAGE=en_CA:en
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_CA.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [ZenBook UX433FA_UX433FA, Realtek ALC294, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX433FA.204
dmi.board.
dmi.board.name: UX433FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX433FA_UX433FA
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
Looks like it should be fixed with that kernel commit /git.kernel. org/pub/ scm/linux/ kernel/ git/next/ linux-next. git/commit/ sound/pci/ hda/patch_ realtek. c?id=0bea4cc838 3519f78f3f74cac a7bdebdfb346d3b
https:/