ic2-HTIX5288

Bug #1810130 reported by Thomas Müllrt on 2018-12-31
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

touchpad not working

Ubuntu Disco Dingo (development branch)

WINBOOK 13

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-4.18.0-11-generic 4.18.0-11.12
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: docmint 2172 F.... pulseaudio
 /dev/snd/controlC1: docmint 2172 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Dec 31 00:55:26 2018
InstallationDate: Installed on 2018-12-30 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20181230)
MachineType: AXDIA International GmbH WINBOOK 13
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-11-generic root=UUID=ea66942b-3d65-4c18-a99e-d02e31358a42 ro recovery nomodeset i8042.nomux=1 i8042.reset
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-11-generic N/A
 linux-backports-modules-4.18.0-11-generic N/A
 linux-firmware 1.176
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2017
dmi.bios.vendor: WINBOOK 13
dmi.bios.version: 1.6
dmi.board.asset.tag: Default string
dmi.board.name: K132
dmi.board.vendor: AXDIA International GmbH
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnWINBOOK13:bvr1.6:bd11/27/2017:svnAXDIAInternationalGmbH:pnWINBOOK13:pvrDefaultstring:rvnAXDIAInternationalGmbH:rnK132:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: Notebook
dmi.product.name: WINBOOK 13
dmi.product.sku: WINBOOK13-K132-02
dmi.product.version: Default string
dmi.sys.vendor: AXDIA International GmbH

Thomas Müllrt (torsin) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Kai-Heng Feng (kaihengfeng) wrote :

Does the touchpad work after a cold boot?

No, not at all.
Am 01.01.2019 07:01:00 schrieb Kai-Heng Feng <email address hidden>:
Does the touchpad work after a cold boot?

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1810130

Title:
ic2-HTIX5288

Status in linux package in Ubuntu:
Confirmed

Bug description:
touchpad not working

Ubuntu Disco Dingo (development branch)

WINBOOK 13

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-4.18.0-11-generic 4.18.0-11.12
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: docmint 2172 F.... pulseaudio
/dev/snd/controlC1: docmint 2172 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Dec 31 00:55:26 2018
InstallationDate: Installed on 2018-12-30 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20181230)
MachineType: AXDIA International GmbH WINBOOK 13
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-11-generic root=UUID=ea66942b-3d65-4c18-a99e-d02e31358a42 ro recovery nomodeset i8042.nomux=1 i8042.reset
RelatedPackageVersions:
linux-restricted-modules-4.18.0-11-generic N/A
linux-backports-modules-4.18.0-11-generic N/A
linux-firmware 1.176
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2017
dmi.bios.vendor: WINBOOK 13
dmi.bios.version: 1.6
dmi.board.asset.tag: Default string
dmi.board.name: K132
dmi.board.vendor: AXDIA International GmbH
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnWINBOOK13:bvr1.6:bd11/27/2017:svnAXDIAInternationalGmbH:pnWINBOOK13:pvrDefaultstring:rvnAXDIAInternationalGmbH:rnK132:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: Notebook
dmi.product.name: WINBOOK 13
dmi.product.sku: WINBOOK13-K132-02
dmi.product.version: Default string
dmi.sys.vendor: AXDIA International GmbH

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Kai-Heng Feng (kaihengfeng) wrote :

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.20 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] https://kernel.ubuntu.com/~kernel-ppa/mainline/v4.20/

Thomas Müllrt (torsin) wrote :

kernel-bug-exists-upstream

Kai-Heng Feng (kaihengfeng) wrote :

Please attach dmesg under v4.20.

Thomas Müllrt (torsin) wrote :
Kai-Heng Feng (kaihengfeng) wrote :
Thomas Müllrt (torsin) wrote :

Not working.
V5.0RC_1 - also not

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