[ 14.259626] i2c_hid i2c-HTIX5288:00: i2c-HTIX5288:00 supply vddl not found, using dummy regulator

Bug #1809586 reported by Giovanni Caligaris on 2018-12-23

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12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Missing i2c-HTIX5288 driver. Touch does work OK but sometimes it freezes at random times. When using a mouse the mouse works fine.

Ubuntu 18.04
Kernel 4.18.0-13
Dual-Core Intel® Celeron® N4000 CPU @ 1.10GHz

~$ dmesg

[ 14.259578] i2c_hid i2c-HTIX5288:00: i2c-HTIX5288:00 supply vdd not found, using dummy regulator
[ 14.259622] i2c_hid i2c-HTIX5288:00: Linked as a consumer to regulator.0
[ 14.259626] i2c_hid i2c-HTIX5288:00: i2c-HTIX5288:00 supply vddl not found, using dummy regulator
[ 14.296078] ahci 0000:00:12.0: port does not support device sleep
[ 14.421143] input: HTIX5288:00 0911:5288 Mouse as /devices/pci0000:00/0000:00:17.3/i2c_designware.7/i2c-12/i2c-HTIX5288:00/0018:0911:5288.0002/input/input17
[ 14.421507] input: HTIX5288:00 0911:5288 Touchpad as /devices/pci0000:00/0000:00:17.3/i2c_designware.7/i2c-12/i2c-HTIX5288:00/0018:0911:5288.0002/input/input18
[ 14.421715] hid-generic 0018:0911:5288.0002: input,hidraw1: I2C HID v1.00 Mouse [HTIX5288:00 0911:5288] on i2c-HTIX5288:00
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: juno 1113 F.... pulseaudio
 /dev/snd/controlC0: juno 1113 F.... pulseaudio
CurrentDesktop: communitheme:ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-12-23 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Default string Default string
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=161d8da2-6b65-4a94-b327-82974d663e77 ro quiet splash acpi_osi=Linux i8042.nopnp vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-13.14~18.04.1-generic 4.18.17
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-13-generic N/A
 linux-backports-modules-4.18.0-13-generic N/A
 linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.18.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/28/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL5-BIOS-4G-V3-002-A
dmi.board.asset.tag: Default string
dmi.board.name: Gemini II
dmi.board.vendor: PC Specialist LTD
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL5-BIOS-4G-V3-002-A:bd11/28/2018:svnDefaultstring:pnDefaultstring:pvrDefaultstring:rvnPCSpecialistLTD:rnGeminiII:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: Default string
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Default string

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1809586

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected bionic
description: updated

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Kai-Heng Feng (kaihengfeng) wrote :

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.20 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] https://kernel.ubuntu.com/~kernel-ppa/mainline/v4.20/

Daniel (daniel-barnatt) wrote :

I didn't log this bug but i have the same issue on my geo book 3 same HTIX touchpad. Tested it today on mainline 4.20 and it did not fix the issue. I also have kworker consuming 100% CPU and when i echo "disable" > /sys/firmware/acpi/interrupts/gpe03 the CPU drops and the touchpad response gets noticeibly worse. This is connsistent every time i disable that interrupt.

Pretty sure its the same issue so just wnated to add this information.

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