[ 14.259626] i2c_hid i2c-HTIX5288:00: i2c-HTIX5288:00 supply vddl not found, using dummy regulator

[Juno Computers]

Missing i2c-HTIX5288 driver. Touch does work OK but sometimes it freezes at random times. When using a mouse the mouse works fine.

Ubuntu 18.04
Kernel 4.18.0-13
Dual-Core Intel® Celeron® N4000 CPU @ 1.10GHz

~$ dmesg

[ 14.259578] i2c_hid i2c-HTIX5288:00: i2c-HTIX5288:00 supply vdd not found, using dummy regulator
[ 14.259622] i2c_hid i2c-HTIX5288:00: Linked as a consumer to regulator.0
[ 14.259626] i2c_hid i2c-HTIX5288:00: i2c-HTIX5288:00 supply vddl not found, using dummy regulator
[ 14.296078] ahci 0000:00:12.0: port does not support device sleep
[ 14.421143] input: HTIX5288:00 0911:5288 Mouse as /devices/pci0000:00/0000:00:17.3/i2c_designware.7/i2c-12/i2c-HTIX5288:00/0018:0911:5288.0002/input/input17
[ 14.421507] input: HTIX5288:00 0911:5288 Touchpad as /devices/pci0000:00/0000:00:17.3/i2c_designware.7/i2c-12/i2c-HTIX5288:00/0018:0911:5288.0002/input/input18
[ 14.421715] hid-generic 0018:0911:5288.0002: input,hidraw1: I2C HID v1.00 Mouse [HTIX5288:00 0911:5288] on i2c-HTIX5288:00
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: juno 1113 F.... pulseaudio
 /dev/snd/controlC0: juno 1113 F.... pulseaudio
CurrentDesktop: communitheme:ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-12-23 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Default string Default string
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=161d8da2-6b65-4a94-b327-82974d663e77 ro quiet splash acpi_osi=Linux i8042.nopnp vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-13.14~18.04.1-generic 4.18.17
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-13-generic N/A
 linux-backports-modules-4.18.0-13-generic N/A
 linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.18.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/28/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL5-BIOS-4G-V3-002-A
dmi.board.asset.tag: Default string
dmi.board.name: Gemini II
dmi.board.vendor: PC Specialist LTD
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL5-BIOS-4G-V3-002-A:bd11/28/2018:svnDefaultstring:pnDefaultstring:pvrDefaultstring:rvnPCSpecialistLTD:rnGeminiII:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: Default string
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Default string

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1809586

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Juno Computers (junocomp)]

apport information

[Kai-Heng Feng (kaihengfeng)]

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.20 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] https://kernel.ubuntu.com/~kernel-ppa/mainline/v4.20/

[Daniel (daniel-barnatt)]

I didn't log this bug but i have the same issue on my geo book 3 same HTIX touchpad. Tested it today on mainline 4.20 and it did not fix the issue. I also have kworker consuming 100% CPU and when i echo "disable" > /sys/firmware/acpi/interrupts/gpe03 the CPU drops and the touchpad response gets noticeibly worse. This is connsistent every time i disable that interrupt.

Pretty sure its the same issue so just wnated to add this information.

[Juno Computers (junocomp)]

I am now running kernel 4.20.2 and I am still getting the same error. The trackpad freezes for 1 second after I lift my finger up from the trackpad and try to move it again.

I need to be able to disable power saving on the trackpad so it won't lag anymore. When a USB mouse is plugged in it works just fine.

[Phil (phil452)]

Is this working yet? Having the same exact issue on my Geo Book3X, needs too much pressure to move the cursor with the touchpad and left and right click do not work.

[Daniel (daniel-barnatt)]

My laptop is also a geobook but the 3 model not the 3X. It has the same touchpad. My symptoms are exactly the same a Giovanni describes.

[Juno Computers (junocomp)]

I've improved the touchpad response by increasing the maximum amount of power the laptop uses on battery on TLP.

For those who have TLP installed, change this settings. Is the not best, but it works a bit better.

#CPU_MIN_PERF_ON_AC=0
CPU_MAX_PERF_ON_AC=100
#CPU_MIN_PERF_ON_BAT=0
CPU_MAX_PERF_ON_BAT=80

then reload the tlp driver or restart the laptop.

sudo tlp start (make sure the laptop is not plugged in)

[Daniel (daniel-barnatt)]

Seems to be working alot better for me after applying the above, although behavior is still a little inaccurate especially when trying move the mouse to small buttons or do things that require moving the mouse to a small area like when trying to resize a window . Is this a workaround rather than a fix? would something still need to be added in the kernel to fix this fully?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[You-Sheng Yang (vicamo)]

Not really sure if it's duplicated by bug 1884288

[CCambraPTY507 (ccambra)]

Edit Grub in Linux Ubuntu 20.04.1:

# If you change this file, run 'update-grub' afterwards to update
# /boot/grub/grub.cfg.
# For full documentation of the options in this file, see:
# info -f grub -n 'Simple configuration'

GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=0
GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian`
GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp"
GRUB_CMDLINE_LINUX=""""elevator=noop"

# Uncomment to enable BadRAM filtering, modify to suit your needs
# This works with Linux (no patch required) and with any kernel that obtains
# the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...)
#GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef"

# Uncomment to disable graphical terminal (grub-pc only)
#GRUB_TERMINAL=console

# The resolution used on graphical terminal
# note that you can use only modes which your graphic card supports via VBE
# you can see them in real GRUB with the command `vbeinfo'
#GRUB_GFXMODE=640x480

# Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux
#GRUB_DISABLE_LINUX_UUID=true

# Uncomment to disable generation of recovery mode menu entries
#GRUB_DISABLE_RECOVERY="true"

# Uncomment to get a beep at grub start
#GRUB_INIT_TUNE="480 440 1"

restar.

It works on restarting the operating system, when it turns off and on it does not work, edit the group without changing anything I write and except I do not close the nano again I delete the writing save, restart and it works. Something happens that works and then it doesn't.
My equipment is a Chuwi Lapbook Pro 14 "2020
Please SOS