Microcode SW error detected. Restarting 0x0.

Bug #1808886 reported by jasd666 on 2018-12-18
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned
linux-firmware (Ubuntu)
Undecided
Unassigned

Bug Description

intel-microcode:
  Installed: 3.20180807a.0ubuntu0.18.04.1
  Candidate: 3.20180807a.0ubuntu0.18.04.1
  Version table:
 *** 3.20180807a.0ubuntu0.18.04.1 500
        500 http://ru.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages
        100 /var/lib/dpkg/status
     3.20180312.0~ubuntu18.04.1 500
        500 http://ru.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

Version:
Ubuntu 4.15.0-42.45-generic 4.15.18

Error:

[ 3136.084499] rtsx_pci 0000:06:00.0: VPD access failed. This is likely a firmware bug on this device. Contact the card vendor for a firmware update
[ 3136.085614] r8169 0000:06:00.1: invalid short VPD tag 00 at offset 1
[ 3136.085624] dpc 0000:00:1d.0:pcie010: DPC containment event, status:0x1f00 source:0x0000
[ 3136.085662] pcieport 0000:00:1d.0: AER: Multiple Corrected error received: id=00e8
[ 3136.085683] pcieport 0000:00:1d.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e8(Transmitter ID)
[ 3136.085694] pcieport 0000:00:1d.0: device [8086:a335] error status/mask=00001101/00002000
[ 3136.085701] pcieport 0000:00:1d.0: [ 0] Receiver Error (First)
[ 3136.085722] pcieport 0000:00:1d.0: [ 8] RELAY_NUM Rollover
[ 3136.085741] pcieport 0000:00:1d.0: [12] Replay Timer Timeout
[ 3166.625429] iwlwifi 0000:00:14.3: Microcode SW error detected. Restarting 0x0.
[ 3166.625797] iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
[ 3166.625805] iwlwifi 0000:00:14.3: Status: 0x00000100, count: 6
[ 3166.625810] iwlwifi 0000:00:14.3: Loaded firmware version: 34.0.0
[ 3166.625817] iwlwifi 0000:00:14.3: 0x00001007 | ADVANCED_SYSASSERT
[ 3166.625823] iwlwifi 0000:00:14.3: 0x0080A614 | trm_hw_status0
[ 3166.625828] iwlwifi 0000:00:14.3: 0x00000000 | trm_hw_status1
[ 3166.625834] iwlwifi 0000:00:14.3: 0x00456D06 | branchlink2
[ 3166.625839] iwlwifi 0000:00:14.3: 0x0046064A | interruptlink1
[ 3166.625844] iwlwifi 0000:00:14.3: 0x00000000 | interruptlink2
[ 3166.625850] iwlwifi 0000:00:14.3: 0x00030400 | data1
[ 3166.625855] iwlwifi 0000:00:14.3: 0x0000040B | data2
[ 3166.625860] iwlwifi 0000:00:14.3: 0x00000000 | data3
[ 3166.625866] iwlwifi 0000:00:14.3: 0xAD418817 | beacon time
[ 3166.625871] iwlwifi 0000:00:14.3: 0x6A2317EF | tsf low
[ 3166.625876] iwlwifi 0000:00:14.3: 0x00000184 | tsf hi
[ 3166.625881] iwlwifi 0000:00:14.3: 0x00000000 | time gp1
[ 3166.625887] iwlwifi 0000:00:14.3: 0x0ADF380D | time gp2
[ 3166.625892] iwlwifi 0000:00:14.3: 0x00000001 | uCode revision type
[ 3166.625897] iwlwifi 0000:00:14.3: 0x00000022 | uCode version major
[ 3166.625903] iwlwifi 0000:00:14.3: 0x00000000 | uCode version minor
[ 3166.625908] iwlwifi 0000:00:14.3: 0x00000312 | hw version
[ 3166.625913] iwlwifi 0000:00:14.3: 0x00C89008 | board version
[ 3166.625918] iwlwifi 0000:00:14.3: 0x0A9E001C | hcmd
[ 3166.625924] iwlwifi 0000:00:14.3: 0xA4022002 | isr0
[ 3166.625929] iwlwifi 0000:00:14.3: 0x01000000 | isr1
[ 3166.625934] iwlwifi 0000:00:14.3: 0x08001802 | isr2
[ 3166.625939] iwlwifi 0000:00:14.3: 0x0041B8C5 | isr3
[ 3166.625944] iwlwifi 0000:00:14.3: 0x00000000 | isr4
[ 3166.625950] iwlwifi 0000:00:14.3: 0x00EC019C | last cmd Id
[ 3166.625955] iwlwifi 0000:00:14.3: 0x00000000 | wait_event
[ 3166.625960] iwlwifi 0000:00:14.3: 0x00000080 | l2p_control
[ 3166.625965] iwlwifi 0000:00:14.3: 0x00012034 | l2p_duration
[ 3166.625971] iwlwifi 0000:00:14.3: 0x0000003F | l2p_mhvalid
[ 3166.625976] iwlwifi 0000:00:14.3: 0x000000CE | l2p_addr_match
[ 3166.625981] iwlwifi 0000:00:14.3: 0x0000000F | lmpm_pmg_sel
[ 3166.625987] iwlwifi 0000:00:14.3: 0x12111721 | timestamp
[ 3166.625992] iwlwifi 0000:00:14.3: 0x00009090 | flow_handler
[ 3166.626141] iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
[ 3166.626147] iwlwifi 0000:00:14.3: Status: 0x00000100, count: 7
[ 3166.626152] iwlwifi 0000:00:14.3: 0x00000070 | ADVANCED_SYSASSERT
[ 3166.626158] iwlwifi 0000:00:14.3: 0x00000000 | umac branchlink1
[ 3166.626163] iwlwifi 0000:00:14.3: 0xC0087D08 | umac branchlink2
[ 3166.626168] iwlwifi 0000:00:14.3: 0xC0083A08 | umac interruptlink1
[ 3166.626173] iwlwifi 0000:00:14.3: 0xC0083A08 | umac interruptlink2
[ 3166.626178] iwlwifi 0000:00:14.3: 0x00000800 | umac data1
[ 3166.626184] iwlwifi 0000:00:14.3: 0xC0083A08 | umac data2
[ 3166.626189] iwlwifi 0000:00:14.3: 0xDEADBEEF | umac data3
[ 3166.626194] iwlwifi 0000:00:14.3: 0x00000022 | umac major
[ 3166.626199] iwlwifi 0000:00:14.3: 0x00000000 | umac minor
[ 3166.626204] iwlwifi 0000:00:14.3: 0xC088628C | frame pointer
[ 3166.626210] iwlwifi 0000:00:14.3: 0xC088628C | stack pointer
[ 3166.626215] iwlwifi 0000:00:14.3: 0x00EC019C | last host cmd
[ 3166.626220] iwlwifi 0000:00:14.3: 0x00000000 | isr status reg
[ 3166.626229] ieee80211 phy0: Hardware restart was requested
[ 3344.756432] iwlwifi 0000:00:14.3: Microcode SW error detected. Restarting 0x0.
[ 3344.756827] iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
[ 3344.756833] iwlwifi 0000:00:14.3: Status: 0x00000100, count: 6
[ 3344.756838] iwlwifi 0000:00:14.3: Loaded firmware version: 34.0.0
[ 3344.756844] iwlwifi 0000:00:14.3: 0x00001007 | ADVANCED_SYSASSERT
[ 3344.756849] iwlwifi 0000:00:14.3: 0x008026F4 | trm_hw_status0
[ 3344.756854] iwlwifi 0000:00:14.3: 0x00000000 | trm_hw_status1
[ 3344.756859] iwlwifi 0000:00:14.3: 0x00456D06 | branchlink2
[ 3344.756863] iwlwifi 0000:00:14.3: 0x0046064A | interruptlink1
[ 3344.756868] iwlwifi 0000:00:14.3: 0x00000000 | interruptlink2
[ 3344.756873] iwlwifi 0000:00:14.3: 0x00030400 | data1
[ 3344.756877] iwlwifi 0000:00:14.3: 0x0000040B | data2
[ 3344.756882] iwlwifi 0000:00:14.3: 0x00000000 | data3
[ 3344.756887] iwlwifi 0000:00:14.3: 0xA540B032 | beacon time
[ 3344.756892] iwlwifi 0000:00:14.3: 0x74C11FDB | tsf low
[ 3344.756896] iwlwifi 0000:00:14.3: 0x00000184 | tsf hi
[ 3344.756901] iwlwifi 0000:00:14.3: 0x00000000 | time gp1
[ 3344.756906] iwlwifi 0000:00:14.3: 0x0A815A57 | time gp2
[ 3344.756910] iwlwifi 0000:00:14.3: 0x00000001 | uCode revision type
[ 3344.756915] iwlwifi 0000:00:14.3: 0x00000022 | uCode version major
[ 3344.756920] iwlwifi 0000:00:14.3: 0x00000000 | uCode version minor
[ 3344.756925] iwlwifi 0000:00:14.3: 0x00000312 | hw version
[ 3344.756929] iwlwifi 0000:00:14.3: 0x00C89008 | board version
[ 3344.756934] iwlwifi 0000:00:14.3: 0x0A67001C | hcmd
[ 3344.756939] iwlwifi 0000:00:14.3: 0x80022002 | isr0
[ 3344.756943] iwlwifi 0000:00:14.3: 0x00000000 | isr1
[ 3344.756948] iwlwifi 0000:00:14.3: 0x08001802 | isr2
[ 3344.756953] iwlwifi 0000:00:14.3: 0x004138C5 | isr3
[ 3344.756957] iwlwifi 0000:00:14.3: 0x00000000 | isr4
[ 3344.756962] iwlwifi 0000:00:14.3: 0x00D1014E | last cmd Id
[ 3344.756966] iwlwifi 0000:00:14.3: 0x00000000 | wait_event
[ 3344.756971] iwlwifi 0000:00:14.3: 0x00003962 | l2p_control
[ 3344.756976] iwlwifi 0000:00:14.3: 0x00002020 | l2p_duration
[ 3344.756980] iwlwifi 0000:00:14.3: 0x00000003 | l2p_mhvalid
[ 3344.756985] iwlwifi 0000:00:14.3: 0x000000DE | l2p_addr_match
[ 3344.756990] iwlwifi 0000:00:14.3: 0x0000000D | lmpm_pmg_sel
[ 3344.756994] iwlwifi 0000:00:14.3: 0x12111721 | timestamp
[ 3344.756999] iwlwifi 0000:00:14.3: 0x0000A8A8 | flow_handler
[ 3344.757148] iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
[ 3344.757152] iwlwifi 0000:00:14.3: Status: 0x00000100, count: 7
[ 3344.757158] iwlwifi 0000:00:14.3: 0x00000070 | ADVANCED_SYSASSERT
[ 3344.757162] iwlwifi 0000:00:14.3: 0x00000000 | umac branchlink1
[ 3344.757167] iwlwifi 0000:00:14.3: 0xC0087D08 | umac branchlink2
[ 3344.757172] iwlwifi 0000:00:14.3: 0xC0083A08 | umac interruptlink1
[ 3344.757176] iwlwifi 0000:00:14.3: 0xC0083A08 | umac interruptlink2
[ 3344.757181] iwlwifi 0000:00:14.3: 0x00000800 | umac data1
[ 3344.757185] iwlwifi 0000:00:14.3: 0xC0083A08 | umac data2
[ 3344.757190] iwlwifi 0000:00:14.3: 0xDEADBEEF | umac data3
[ 3344.757194] iwlwifi 0000:00:14.3: 0x00000022 | umac major
[ 3344.757199] iwlwifi 0000:00:14.3: 0x00000000 | umac minor
[ 3344.757203] iwlwifi 0000:00:14.3: 0xC088628C | frame pointer
[ 3344.757208] iwlwifi 0000:00:14.3: 0xC088628C | stack pointer
[ 3344.757213] iwlwifi 0000:00:14.3: 0x00D1014E | last host cmd
[ 3344.757217] iwlwifi 0000:00:14.3: 0x00000000 | isr status reg
[ 3344.757225] ieee80211 phy0: Hardware restart was requested

This error repeat almost on each request
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jasd666 2402 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-12-10 (7 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 04f2:b5f7 Chicony Electronics Co., Ltd
 Bus 001 Device 003: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Nitro AN515-52
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=ee43483d-389d-417e-9ad7-3fc8689baf0d ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-42-generic N/A
 linux-backports-modules-4.15.0-42-generic N/A
 linux-firmware 1.173.2
Tags: bionic
Uname: Linux 4.15.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/13/2018
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.19
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Freed_CFS
dmi.board.vendor: CFL
dmi.board.version: V1.19
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.19
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.19:bd07/13/2018:svnAcer:pnNitroAN515-52:pvrV1.19:rvnCFL:rnFreed_CFS:rvrV1.19:cvnAcer:ct10:cvrV1.19:
dmi.product.family: Acer Nitro 5
dmi.product.name: Nitro AN515-52
dmi.product.version: V1.19
dmi.sys.vendor: Acer

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1808886

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected bionic
description: updated
jasd666 (jasd666) wrote : CRDA.txt

apport information

apport information

apport information

jasd666 (jasd666) wrote : Lspci.txt

apport information

apport information

apport information

apport information

apport information

apport information

apport information

jasd666 (jasd666) wrote : RfKill.txt

apport information

jasd666 (jasd666) wrote : UdevDb.txt

apport information

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
jasd666 (jasd666) wrote :

shat about this bug?

jasd666 (jasd666) wrote :

Still actual for me

jasd666 (jasd666) wrote :

Still actual for me.
Please, can someone answer on the bug?

ramon vermeulen (ramon9585w) wrote :

Still having this bug..

jasd666 (jasd666) wrote :

I still have this bug.
Can someone say me, what can i do to fix him? I wanna use ubuntu on my notebook

Kai-Heng Feng (kaihengfeng) wrote :

I think it's the same one as LP: #1808389.

Seth Forshee (sforshee) wrote :

Updated firmware for bug #1808389 is in -proposed, please check whether or not this firmware solves the issue. Thanks!

Changed in linux-firmware (Ubuntu):
status: New → Incomplete
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