Dell venue 7140 micro SD card reader doesnt work with SD card 400GB, it works on windows8.1/10

Bug #1808600 reported by Pawel
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

2018-12-01T17:06:36.572303+01:00 DELLVENUE7140 su: pam_systemd(su:session): Cannot create session: Already running in a session
2018-12-01T17:06:36.572578+01:00 DELLVENUE7140 su: pam_unix(su:session): session opened for user root by filarsky(uid=1000)
2018-12-01T17:06:38.809874+01:00 DELLVENUE7140 kernel: [ 34.145441] mmc0: Timeout waiting for hardware interrupt.
2018-12-01T17:06:38.809901+01:00 DELLVENUE7140 kernel: [ 34.145443] mmc0: sdhci: ============ SDHCI REGISTER DUMP ===========
2018-12-01T17:06:38.809902+01:00 DELLVENUE7140 kernel: [ 34.145448] mmc0: sdhci: Sys addr: 0x00000008 | Version: 0x00000603
2018-12-01T17:06:38.809903+01:00 DELLVENUE7140 kernel: [ 34.145452] mmc0: sdhci: Blk size: 0x00007200 | Blk cnt: 0x00000008
2018-12-01T17:06:38.809903+01:00 DELLVENUE7140 kernel: [ 34.145456] mmc0: sdhci: Argument: 0x00000000 | Trn mode: 0x0000003b
2018-12-01T17:06:38.809904+01:00 DELLVENUE7140 kernel: [ 34.145460] mmc0: sdhci: Present: 0x01ff0000 | Host ctl: 0x00000017
2018-12-01T17:06:38.809905+01:00 DELLVENUE7140 kernel: [ 34.145464] mmc0: sdhci: Power: 0x0000000f | Blk gap: 0x00000000
2018-12-01T17:06:38.809914+01:00 DELLVENUE7140 kernel: [ 34.145467] mmc0: sdhci: Wake-up: 0x00000000 | Clock: 0x00000007
2018-12-01T17:06:38.809915+01:00 DELLVENUE7140 kernel: [ 34.145471] mmc0: sdhci: Timeout: 0x0000000a | Int stat: 0x00000000
2018-12-01T17:06:38.809916+01:00 DELLVENUE7140 kernel: [ 34.145475] mmc0: sdhci: Int enab: 0x02ff008b | Sig enab: 0x02ff008b
2018-12-01T17:06:38.809955+01:00 DELLVENUE7140 kernel: [ 34.145478] mmc0: sdhci: AC12 err: 0x00000004 | Slot int: 0x00000000
2018-12-01T17:06:38.809956+01:00 DELLVENUE7140 kernel: [ 34.145482] mmc0: sdhci: Caps: 0x25f8c8bf | Caps_1: 0x00002077
2018-12-01T17:06:38.809957+01:00 DELLVENUE7140 kernel: [ 34.145486] mmc0: sdhci: Cmd: 0x0000123a | Max curr: 0x005800c8
2018-12-01T17:06:38.809957+01:00 DELLVENUE7140 kernel: [ 34.145490] mmc0: sdhci: Resp[0]: 0x00000000 | Resp[1]: 0x00000000
2018-12-01T17:06:38.809958+01:00 DELLVENUE7140 kernel: [ 34.145494] mmc0: sdhci: Resp[2]: 0x00000000 | Resp[3]: 0x00000000
2018-12-01T17:06:38.809959+01:00 DELLVENUE7140 kernel: [ 34.145496] mmc0: sdhci: Host ctl2: 0x0000800b
2018-12-01T17:06:38.809960+01:00 DELLVENUE7140 kernel: [ 34.145499] mmc0: sdhci: ADMA Err: 0x00000000 | ADMA Ptr: 0x3fc00208
2018-12-01T17:06:38.809961+01:00 DELLVENUE7140 kernel: [ 34.145500] mmc0: sdhci: ============================================
2018-12-01T17:06:38.809966+01:00 DELLVENUE7140 kernel: [ 34.145684] mmcblk0: error -84 sending status command, retrying
2018-12-01T17:06:38.869767+01:00 DELLVENUE7140 kernel: [ 34.201457] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-01T17:06:38.869781+01:00 DELLVENUE7140 kernel: [ 34.201709] mmcblk0: error -84 sending status command, retrying
2018-12-01T17:06:38.925667+01:00 DELLVENUE7140 kernel: [ 34.257457] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-01T17:06:38.925684+01:00 DELLVENUE7140 kernel: [ 34.259406] mmcblk0: error -84 sending status command, aborting
2018-12-01T17:06:39.309674+01:00 DELLVENUE7140 kernel: [ 34.641396] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-01T17:06:40.315726+01:00 DELLVENUE7140 systemd-timesyncd[857]: Synchronized to time server 129.250.35.251:123 (2.opensuse.pool.ntp.org).
2018-12-01T17:06:49.561926+01:00 DELLVENUE7140 kernel: [ 44.899647] mmc0: Timeout waiting for hardware interrupt.
2018-12-01T17:06:49.561938+01:00 DELLVENUE7140 kernel: [ 44.899648] mmc0: sdhci: ============ SDHCI REGISTER DUMP ===========
2018-12-01T17:06:49.561939+01:00 DELLVENUE7140 kernel: [ 44.899653] mmc0: sdhci: Sys addr: 0x00000008 | Version: 0x00000603
LSPCI :
https://pastebin.com/sVKA47r3

After update to kernel 4.19 (OS: opensuse) [Previous log applies to 4.12]

2018-12-02T10:26:57.264780+01:00 DELLVENUE7140 kernel: [ 39.552776] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:57.264814+01:00 DELLVENUE7140 kernel: [ 39.553062] mmc0: new ultra high speed SDR104 SDXC card at address aaaa
2018-12-02T10:26:57.280688+01:00 DELLVENUE7140 kernel: [ 39.570818] mmcblk0: mmc0:aaaa SR400 367 GiB
2018-12-02T10:26:57.336742+01:00 DELLVENUE7140 kernel: [ 39.624763] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:57.596691+01:00 DELLVENUE7140 kernel: [ 39.887665] haswell-pcm-audio haswell-pcm-audio: FW loaded, mailbox readback FW info: type 01, - version: 00.00, build 77, source commit id: 876ac6906f31a43b6772b23c7c983ce9dcb18a19
2018-12-02T10:26:57.688834+01:00 DELLVENUE7140 kernel: [ 39.976691] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:57.744789+01:00 DELLVENUE7140 kernel: [ 40.032659] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:57.744823+01:00 DELLVENUE7140 kernel: [ 40.032976] print_req_error: I/O error, dev mmcblk0, sector 0
2018-12-02T10:26:57.804836+01:00 DELLVENUE7140 kernel: [ 40.092725] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:57.804869+01:00 DELLVENUE7140 kernel: [ 40.092897] print_req_error: I/O error, dev mmcblk0, sector 1
2018-12-02T10:26:57.860778+01:00 DELLVENUE7140 kernel: [ 40.148725] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:57.860808+01:00 DELLVENUE7140 kernel: [ 40.148897] print_req_error: I/O error, dev mmcblk0, sector 2
2018-12-02T10:26:57.916838+01:00 DELLVENUE7140 kernel: [ 40.204719] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:57.916872+01:00 DELLVENUE7140 kernel: [ 40.204891] print_req_error: I/O error, dev mmcblk0, sector 3
2018-12-02T10:26:57.972777+01:00 DELLVENUE7140 kernel: [ 40.260723] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:57.972808+01:00 DELLVENUE7140 kernel: [ 40.260894] print_req_error: I/O error, dev mmcblk0, sector 4
2018-12-02T10:26:58.028835+01:00 DELLVENUE7140 kernel: [ 40.316724] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:58.028873+01:00 DELLVENUE7140 kernel: [ 40.316895] print_req_error: I/O error, dev mmcblk0, sector 5
2018-12-02T10:26:58.084742+01:00 DELLVENUE7140 kernel: [ 40.372683] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:58.084772+01:00 DELLVENUE7140 kernel: [ 40.372855] print_req_error: I/O error, dev mmcblk0, sector 6
2018-12-02T10:26:58.140707+01:00 DELLVENUE7140 kernel: [ 40.428614] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:58.140722+01:00 DELLVENUE7140 kernel: [ 40.428764] print_req_error: I/O error, dev mmcblk0, sector 7
2018-12-02T10:26:58.140724+01:00 DELLVENUE7140 kernel: [ 40.428769] Buffer I/O error on dev mmcblk0, logical block 0, async page read
2018-12-02T10:26:58.196709+01:00 DELLVENUE7140 kernel: [ 40.484611] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:58.252749+01:00 DELLVENUE7140 kernel: [ 40.540629] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:58.312787+01:00 DELLVENUE7140 kernel: [ 40.600724] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:58.312820+01:00 DELLVENUE7140 kernel: [ 40.600902] print_req_error: I/O error, dev mmcblk0, sector 0
2018-12-02T10:26:58.372747+01:00 DELLVENUE7140 kernel: [ 40.660624] mmc0: Tuning timeout, falling back to fixed sampling clock
2018-12-02T10:26:58.372775+01:00 DELLVENUE7140 kernel: [ 40.66

DELLVENUE7140:/home/ # uname -a

Linux DELLVENUE7140 4.19.4-1-default #1 SMP PREEMPT Fri Nov 23 07:51:18 UTC 2018 (2f38375) x8664 x8664 x8664 GNU/Linux
DELLVENUE7140:/home/ # rpm -qa |grep kernel
kernel-firmware-20181026-1.1.noarch
kernel-macros-4.19.4-1.4.noarch
texlive-l3kernel-doc-2017.133.svn44483-lp150.5.4.noarch
kernel-devel-4.19.4-1.4.noarch
kernel-default-4.19.4-1.4.x8664
texlive-l3kernel-2017.133.svn44483-lp150.5.4.noarch
kernel-default-devel-4.19.4-1.4.x86_64
DELLVENUE7140:/home/ #

Card itself was tested on hw2test and it was ok, crystal diskmark speeds are fine (75MB/s ~read, 65MB/s write)
Brand: SanDisk Extreme Pro 400 GB microSDXC
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 6804 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 6804 F.... pulseaudio
CasperVersion: 1.399
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.10
LiveMediaBuild: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: Dell Inc. Venue 11 Pro 7140
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-10-generic N/A
 linux-backports-modules-4.18.0-10-generic N/A
 linux-firmware 1.175
Tags: cosmic
Uname: Linux 4.18.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/10/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd09/10/2018:svnDellInc.:pnVenue11Pro7140:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Venue 11 Pro 7140
dmi.product.sku: 066B
dmi.sys.vendor: Dell Inc.

Colin Watson (cjwatson)
affects: launchpad → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1808600

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Pawel (filarsky) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected cosmic
description: updated
Revision history for this message
Pawel (filarsky) wrote : CRDA.txt

apport information

Revision history for this message
Pawel (filarsky) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Pawel (filarsky) wrote : IwConfig.txt

apport information

Revision history for this message
Pawel (filarsky) wrote : Lspci.txt

apport information

Revision history for this message
Pawel (filarsky) wrote : Lsusb.txt

apport information

Revision history for this message
Pawel (filarsky) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Pawel (filarsky) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Pawel (filarsky) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Pawel (filarsky) wrote : ProcModules.txt

apport information

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Pawel (filarsky) wrote : PulseList.txt

apport information

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Pawel (filarsky) wrote : RfKill.txt

apport information

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Pawel (filarsky) wrote : UdevDb.txt

apport information

Revision history for this message
Pawel (filarsky) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Pawel (filarsky) wrote :

Idk if bumping is permitted, but it would be nice if someone would interest in this one, especially you can get microSD cards that are 1TB capacity already

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