The sound from the notebook speakers sounds randomly. However, you can always listen with hearing aids

Bug #1806660 reported by Cristian Aravena Romero on 2018-12-04
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Confirmed
Medium
alsa-lib (Ubuntu)
Undecided
Unassigned
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Hello,

The sound from the notebook speakers sounds randomly. However, you can always listen with hearing aids.

In the upper part of gnome-shell it appears that they are with the headphones, and it is not like that.

Best regards,
--
Cristian Aravena Romero (caravena)

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-4.18.0-11-generic 4.18.0-11.12
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: caravena 2784 F.... pulseaudio
 /dev/snd/pcmC0D0p: caravena 2784 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 4 07:59:27 2018
HibernationDevice: RESUME=UUID=efcf081f-0bb0-4907-b78c-1299aa4aee57
InstallationDate: Installed on 2018-12-02 (1 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP Pavilion x360 Convertible 14-cd0xxx
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.18.0-11-generic root=UUID=28bdadba-133c-4f5b-a5c9-b06993ea7ce2 ro rootflags=subvol=@ quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-11-generic N/A
 linux-backports-modules-4.18.0-11-generic N/A
 linux-firmware 1.176
SourcePackage: linux
UpgradeStatus: Upgraded to disco on 2018-12-02 (1 days ago)
dmi.bios.date: 06/14/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8486
dmi.board.vendor: HP
dmi.board.version: 72.19
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.13:bd06/14/2018:svnHP:pnHPPavilionx360Convertible14-cd0xxx:pvrType1ProductConfigId:rvnHP:rn8486:rvr72.19:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion x360 Convertible 14-cd0xxx
dmi.product.sku: 3PX63LA#ABM
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

summary: The sound from the notebook speakers sounds randomly. However, you can
- always listen with hearing aids.
+ always listen with hearing aids

Hello,

Open bug in laumchpad.net
https://bugs.launchpad.net/bugs/1806660

The sound from the notebook speakers sounds randomly. However, you can always listen with hearing aids.

In the upper part of gnome-shell it appears that they are with the headphones, and it is not like that.

Best regards,
--
Cristian Aravena Romero (caravena)

Changed in linux:
importance: Unknown → Medium
status: Unknown → Confirmed
tags: added: hp hp-pavilion-360-14-cd0008la
tags: added: hp-pavilion-x360-14-cd0008la
removed: hp-pavilion-360-14-cd0008la

It seems that it is a hardware problem.

It seems that it is a hardware problem.

headphone jack.

tags: added: 3px63la

I really do not know. In Windows 10 it works well.

!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Wed Dec 12 18:48:09 UTC 2018

http://www.alsa-project.org/db/?f=697ac07e0a3265eb4d04b32bc0114e1eaf1119ee

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