acer_wmi: Unsupported machine has AMW0_GUID1, unable to load

Bug #1806397 reported by Cristian Aravena Romero on 2018-12-03
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Confirmed
Medium
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Hello,

dmesg:
[ 17.265418] acer_wmi: Unsupported machine has AMW0_GUID1, unable to load

Best regards,
--
Cristian Aravena Romero (caravena)

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-4.18.0-11-generic 4.18.0-11.12
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: caravena 2647 F.... pulseaudio
 /dev/snd/pcmC0D0p: caravena 2647 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Dec 3 10:24:35 2018
HibernationDevice: RESUME=UUID=efcf081f-0bb0-4907-b78c-1299aa4aee57
InstallationDate: Installed on 2018-12-02 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP Pavilion x360 Convertible 14-cd0xxx
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.18.0-11-generic root=UUID=28bdadba-133c-4f5b-a5c9-b06993ea7ce2 ro rootflags=subvol=@ quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-11-generic N/A
 linux-backports-modules-4.18.0-11-generic N/A
 linux-firmware 1.176
SourcePackage: linux
UpgradeStatus: Upgraded to disco on 2018-12-02 (0 days ago)
dmi.bios.date: 06/14/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8486
dmi.board.vendor: HP
dmi.board.version: 72.19
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.13:bd06/14/2018:svnHP:pnHPPavilionx360Convertible14-cd0xxx:pvrType1ProductConfigId:rvnHP:rn8486:rvr72.19:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion x360 Convertible 14-cd0xxx
dmi.product.sku: 3PX63LA#ABM
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed

dmesg 4.19.0-7-generic:
[ 16.578306] acer_wmi: Acer Laptop ACPI-WMI Extras

tags: added: kernel-fixed-upstream

dmesg 4.20.0-042000rc5-generic:
[ 15.619027] acer_wmi: Acer Laptop ACPI-WMI Extras

Hello,

Open bug in launchpad.net
https://bugs.launchpad.net/bugs/1806397

dmesg:
[ 17.265418] acer_wmi: Unsupported machine has AMW0_GUID1, unable to load

Best regards,
--
Cristian Aravena Romero (caravena)

Changed in linux:
importance: Unknown → Medium
status: Unknown → Confirmed
Anthony Wong (anthonywong) wrote :

Do you see any missing functionalities, such as some of the function keys/hotkeys not functional?

Anthony Wong (anthonywong),

Hotkeys work 'all' right for the kernel "Ubuntu 4.18.0-11.12-generic 4.18.12".

Best regards,
--
Cristian Aravena Romero (caravena)

tags: added: hp hp-pavilion-360-14-cd0008la
tags: added: hp-pavilion-x360-14-cd0008la
removed: hp-pavilion-360-14-cd0008la

Created attachment 279937
dmesg 4.20.0-042000rc6-generic

Fix:
[ 15.133672] acer_wmi: Acer Laptop ACPI-WMI Extras

Anthony Wong (anthonywong) wrote :

Cristian, this message is harmless, kernel is just saying acer_wmi is not to be loaded because your machine is not an Acer.

Changed in linux (Ubuntu):
status: Confirmed → Invalid
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