The cursor hangs from time to time whether I'm watching a video or scrolling through a webpage and I have to use the commands "sudo modprobe -r hid-multitouch && sudo modprobe multitouch" to keep enabling the touchpad. This bug is in kernels 4.15.0-24, 4.15.0-29, 4.15.0-30, 4.15.0-32, 4.15.0-33, 4.15.0-34, 4.15.0-36, 4.15.0-38 and 4.15.0-39. Touchpad is FTE1200:00 0B05:0201.
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ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: jay 1640 F...m pulseaudio
/dev/snd/controlC0: jay 1640 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.3
HibernationDevice: RESUME=UUID=5b7bcf35-5ca6-4af2-a21c-ee9bf1c3b398
InstallationDate: Installed on 2018-11-15 (3 days ago)
InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171124
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 003: ID 13d3:5a01 IMC Networks
Bus 001 Device 005: ID 04ca:3010 Lite-On Technology Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X541NA
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=c00192a2-f322-4512-bf47-91b23cb9aba2 ro modprobe.blacklist=hi d_sensor_hub quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.15.0-39.42~16.04.1-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-39-generic N/A
linux-backports-modules-4.15.0-39-generic N/A
linux-firmware 1.173
Tags: sylvia
Uname: Linux 4.15.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/24/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X541NA.321
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X541NA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX541NA.321:bd08/24/2018:svnASUSTeKCOMPUTERINC.:pnX541NA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX541NA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook
dmi.product.name: X541NA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1803863
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.