Ubuntu
linux package

package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to install/upgrade: installed linux-image-4.15.0-36-generic package post-installation script subprocess returned error exit status 1

Bug #1795555 reported by PA on 2018-10-02

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Low	Unassigned

Bug Description

at apt upgrade time

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-36-generic 4.15.0-36.39
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Uname: Linux 4.15.0-34-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: pa 1516 F.... pulseaudio
/dev/snd/controlC0: pa 1516 F.... pulseaudio
Date: Tue Oct 2 12:49:34 2018
ErrorMessage: installed linux-image-4.15.0-36-generic package post-installation script subprocess returned error exit status 1
HibernationDevice: RESUME=UUID=dccadf6a-8781-4244-a76d-7e69beac0c82
InstallationDate: Installed on 2018-02-23 (220 days ago)
InstallationMedia: Ubuntu-Budgie 17.10 "Artful Aardvark" - Release amd64 (20180106)
MachineType: Dell Inc. Venue 11 Pro 7140
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic root=UUID=ee68b2d9-9614-4648-badc-2dd5ad63d8f9 ro quiet splash vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.6, python3-minimal, 3.6.5-3ubuntu1
PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.15~rc1-1
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to install/upgrade: installed linux-image-4.15.0-36-generic package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to bionic on 2018-09-10 (22 days ago)
dmi.bios.date: 05/24/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0321KP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd05/24/2018:svnDellInc.:pnVenue11Pro7140:pvr:rvnDellInc.:rn0321KP:rvrA00:cvnDellInc.:ct8:cvr:
dmi.product.name: Venue 11 Pro 7140
dmi.sys.vendor: Dell Inc.

Tags:

Revision history for this message

PA (pa69pa) wrote on 2018-10-02:

AlsaInfo.txt Edit (32.7 KiB, text/plain; charset="utf-8")
AptOrdering.txt Edit (3.9 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (468 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (73.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.2 KiB, text/plain; charset="utf-8")
Df.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Dmesg.txt Edit (73.4 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (12.1 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.gz Edit (7.6 KiB, application/x-gzip)
HookError_ubuntu.txt Edit (826 bytes, text/plain; charset="utf-8")
IwConfig.txt Edit (585 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (20.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (678 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (9.0 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (212.2 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (154.6 KiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2018-10-02: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2018-10-02:

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance:	Undecided → Low
status:	Confirmed → Incomplete

Revision history for this message

PA (pa69pa) wrote on 2018-10-03: Re: [Bug 1795555] Re: package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to install/upgrade: installed linux-image-4.15.0-36-generic package post-installation script subprocess returned error exit status 1

Download full text (3.2 KiB)

"apt-get install -f" want delete package "linux-image-4.15.0-33-generic"
and... I see same error

Счастья
ра

вт, 2 Окт 2018, 22:41 Joseph Salisbury <email address hidden>:

> You may need to run the following from a terminal:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package or updates.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1795555
>
> Title:
> package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to
> install/upgrade: installed linux-image-4.15.0-36-generic package post-
> installation script subprocess returned error exit status 1
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> at apt upgrade time
>
> ProblemType: Package
> DistroRelease: Ubuntu 18.04
> Package: linux-image-4.15.0-36-generic 4.15.0-36.39
> ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
> Uname: Linux 4.15.0-34-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.4
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: pa 1516 F.... pulseaudio
> /dev/snd/controlC0: pa 1516 F.... pulseaudio
> Date: Tue Oct 2 12:49:34 2018
> ErrorMessage: installed linux-image-4.15.0-36-generic package
> post-installation script subprocess returned error exit status 1
> HibernationDevice: RESUME=UUID=dccadf6a-8781-4244-a76d-7e69beac0c82
> InstallationDate: Installed on 2018-02-23 (220 days ago)
> InstallationMedia: Ubuntu-Budgie 17.10 "Artful Aardvark" - Release amd64
> (20180106)
> MachineType: Dell Inc. Venue 11 Pro 7140
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic
> root=UUID=ee68b2d9-9614-4648-badc-2dd5ad63d8f9 ro quiet splash vt.handoff=1
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> Python3Details: /usr/bin/python3.6, Python 3.6.6, python3-minimal,
> 3.6.5-3ubuntu1
> PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal,
> 2.7.15~rc1-1
> RelatedPackageVersions: grub-pc N/A
> SourcePackage: linux
> Title: package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to
> install/upgrade: installed linux-image-4.15.0-36-generic package
> post-installation script subprocess returned error exit status 1
> UpgradeStatus: Upgraded to bionic on 2018-09-10 (22 days ago)
> dmi.bios.date: 05/24/2018
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A16
> dmi.board.name: 0321KP
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA16:bd05/24/2018:svnDellInc.:pnVenue11Pro7140:pvr:rvnDellInc.:rn0321KP:rvrA00:cvnDellInc.:ct8:cvr:
> dmi.product.name: Venue 11 Pro 7140
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications ...

"apt-get install -f" want delete package "linux-image-4.15.0-33-generic"
and... I see same error

Счастья
ра

вт, 2 Окт 2018, 22:41 Joseph Salisbury <joseph.salisbury@canonical.com>:

> You may need to run the following from a terminal:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package or updates.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1795555
>
> Title:
>   package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to
>   install/upgrade: installed linux-image-4.15.0-36-generic package post-
>   installation script subprocess returned error exit status 1
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   at apt upgrade time
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-4.15.0-36-generic 4.15.0-36.39
>   ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
>   Uname: Linux 4.15.0-34-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.4
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  pa         1516 F.... pulseaudio
>    /dev/snd/controlC0:  pa         1516 F.... pulseaudio
>   Date: Tue Oct  2 12:49:34 2018
>   ErrorMessage: installed linux-image-4.15.0-36-generic package
> post-installation script subprocess returned error exit status 1
>   HibernationDevice: RESUME=UUID=dccadf6a-8781-4244-a76d-7e69beac0c82
>   InstallationDate: Installed on 2018-02-23 (220 days ago)
>   InstallationMedia: Ubuntu-Budgie 17.10 "Artful Aardvark" - Release amd64
> (20180106)
>   MachineType: Dell Inc. Venue 11 Pro 7140
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic
> root=UUID=ee68b2d9-9614-4648-badc-2dd5ad63d8f9 ro quiet splash vt.handoff=1
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   Python3Details: /usr/bin/python3.6, Python 3.6.6, python3-minimal,
> 3.6.5-3ubuntu1
>   PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal,
> 2.7.15~rc1-1
>   RelatedPackageVersions: grub-pc N/A
>   SourcePackage: linux
>   Title: package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to
> install/upgrade: installed linux-image-4.15.0-36-generic package
> post-installation script subprocess returned error exit status 1
>   UpgradeStatus: Upgraded to bionic on 2018-09-10 (22 days ago)
>   dmi.bios.date: 05/24/2018
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A16
>   dmi.board.name: 0321KP
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA16:bd05/24/2018:svnDellInc.:pnVenue11Pro7140:pvr:rvnDellInc.:rn0321KP:rvrA00:cvnDellInc.:ct8:cvr:
>   dmi.product.name: Venue 11 Pro 7140
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1795555/+subscriptions
>

Revision history for this message

PA (pa69pa) wrote on 2018-10-03:

Download full text (3.5 KiB)

and this:

# ls /usr/src/
linux-headers-4.15.0-34
linux-headers-4.15.0-34-generic
linux-headers-4.15.0-36
linux-headers-4.15.0-36-generic
#
ср, 3 окт. 2018 г. в 15:17, Па Чин <email address hidden>:
>
> "apt-get install -f" want delete package "linux-image-4.15.0-33-generic" and... I see same error
>
> Счастья
> ра
>
> вт, 2 Окт 2018, 22:41 Joseph Salisbury <email address hidden>:
>>
>> You may need to run the following from a terminal:
>>
>> sudo apt-get install -f
>> sudo apt-get clean
>> sudo apt-get update
>>
>> Then re-install the package or updates.
>>
>> If that does not resolve your issue, please mark the bug as "Confirmed"
>>
>> ** Changed in: linux (Ubuntu)
>> Importance: Undecided => Low
>>
>> ** Changed in: linux (Ubuntu)
>> Status: Confirmed => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1795555
>>
>> Title:
>> package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to
>> install/upgrade: installed linux-image-4.15.0-36-generic package post-
>> installation script subprocess returned error exit status 1
>>
>> Status in linux package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> at apt upgrade time
>>
>> ProblemType: Package
>> DistroRelease: Ubuntu 18.04
>> Package: linux-image-4.15.0-36-generic 4.15.0-36.39
>> ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
>> Uname: Linux 4.15.0-34-generic x86_64
>> ApportVersion: 2.20.9-0ubuntu7.4
>> Architecture: amd64
>> AudioDevicesInUse:
>> USER PID ACCESS COMMAND
>> /dev/snd/controlC1: pa 1516 F.... pulseaudio
>> /dev/snd/controlC0: pa 1516 F.... pulseaudio
>> Date: Tue Oct 2 12:49:34 2018
>> ErrorMessage: installed linux-image-4.15.0-36-generic package post-installation script subprocess returned error exit status 1
>> HibernationDevice: RESUME=UUID=dccadf6a-8781-4244-a76d-7e69beac0c82
>> InstallationDate: Installed on 2018-02-23 (220 days ago)
>> InstallationMedia: Ubuntu-Budgie 17.10 "Artful Aardvark" - Release amd64 (20180106)
>> MachineType: Dell Inc. Venue 11 Pro 7140
>> ProcFB: 0 inteldrmfb
>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic root=UUID=ee68b2d9-9614-4648-badc-2dd5ad63d8f9 ro quiet splash vt.handoff=1
>> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
>> Python3Details: /usr/bin/python3.6, Python 3.6.6, python3-minimal, 3.6.5-3ubuntu1
>> PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.15~rc1-1
>> RelatedPackageVersions: grub-pc N/A
>> SourcePackage: linux
>> Title: package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to install/upgrade: installed linux-image-4.15.0-36-generic package post-installation script subprocess returned error exit status 1
>> UpgradeStatus: Upgraded to bionic on 2018-09-10 (22 days ago)
>> dmi.bios.date: 05/24/2018
>> dmi.bios.vendor: Dell Inc.
>> dmi.bios.version: A16
>> dmi.board.name: 0321KP
>> dmi.board.vendor: Dell Inc.
>> dmi.board.version: A00
>> dmi.chassis.type: 8
>> dmi.cha...

and this:

# ls /usr/src/
linux-headers-4.15.0-34
linux-headers-4.15.0-34-generic
linux-headers-4.15.0-36
linux-headers-4.15.0-36-generic
#
ср, 3 окт. 2018 г. в 15:17, Па Чин <pa69pa@gmail.com>:
>
> "apt-get install -f" want delete package "linux-image-4.15.0-33-generic" and... I see same error
>
> Счастья
> ра
>
> вт, 2 Окт 2018, 22:41 Joseph Salisbury <joseph.salisbury@canonical.com>:
>>
>> You may need to run the following from a terminal:
>>
>> sudo apt-get install -f
>> sudo apt-get clean
>> sudo apt-get update
>>
>> Then re-install the package or updates.
>>
>> If that does not resolve your issue, please mark the bug as "Confirmed"
>>
>> ** Changed in: linux (Ubuntu)
>>    Importance: Undecided => Low
>>
>> ** Changed in: linux (Ubuntu)
>>        Status: Confirmed => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1795555
>>
>> Title:
>>   package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to
>>   install/upgrade: installed linux-image-4.15.0-36-generic package post-
>>   installation script subprocess returned error exit status 1
>>
>> Status in linux package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   at apt upgrade time
>>
>>   ProblemType: Package
>>   DistroRelease: Ubuntu 18.04
>>   Package: linux-image-4.15.0-36-generic 4.15.0-36.39
>>   ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
>>   Uname: Linux 4.15.0-34-generic x86_64
>>   ApportVersion: 2.20.9-0ubuntu7.4
>>   Architecture: amd64
>>   AudioDevicesInUse:
>>    USER        PID ACCESS COMMAND
>>    /dev/snd/controlC1:  pa         1516 F.... pulseaudio
>>    /dev/snd/controlC0:  pa         1516 F.... pulseaudio
>>   Date: Tue Oct  2 12:49:34 2018
>>   ErrorMessage: installed linux-image-4.15.0-36-generic package post-installation script subprocess returned error exit status 1
>>   HibernationDevice: RESUME=UUID=dccadf6a-8781-4244-a76d-7e69beac0c82
>>   InstallationDate: Installed on 2018-02-23 (220 days ago)
>>   InstallationMedia: Ubuntu-Budgie 17.10 "Artful Aardvark" - Release amd64 (20180106)
>>   MachineType: Dell Inc. Venue 11 Pro 7140
>>   ProcFB: 0 inteldrmfb
>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic root=UUID=ee68b2d9-9614-4648-badc-2dd5ad63d8f9 ro quiet splash vt.handoff=1
>>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
>>   Python3Details: /usr/bin/python3.6, Python 3.6.6, python3-minimal, 3.6.5-3ubuntu1
>>   PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.15~rc1-1
>>   RelatedPackageVersions: grub-pc N/A
>>   SourcePackage: linux
>>   Title: package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to install/upgrade: installed linux-image-4.15.0-36-generic package post-installation script subprocess returned error exit status 1
>>   UpgradeStatus: Upgraded to bionic on 2018-09-10 (22 days ago)
>>   dmi.bios.date: 05/24/2018
>>   dmi.bios.vendor: Dell Inc.
>>   dmi.bios.version: A16
>>   dmi.board.name: 0321KP
>>   dmi.board.vendor: Dell Inc.
>>   dmi.board.version: A00
>>   dmi.chassis.type: 8
>>   dmi.chassis.vendor: Dell Inc.
>>   dmi.modalias: dmi:bvnDellInc.:bvrA16:bd05/24/2018:svnDellInc.:pnVenue11Pro7140:pvr:rvnDellInc.:rn0321KP:rvrA00:cvnDellInc.:ct8:cvr:
>>   dmi.product.name: Venue 11 Pro 7140
>>   dmi.sys.vendor: Dell Inc.
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1795555/+subscriptions

-- 
Счастья
ра

Revision history for this message

PA (pa69pa) wrote on 2018-10-06:

Watch this??? On every apt action (upgrade, install)

$ apt-get install -f
....
Package for delete:
linux-image-4.15.0-33-generic
....
Generation configure file for grub …
/usr/sbin/grub-probe: error: not get canonical path: «/boot/grub/unicode.pf2GRUB_GFXPAYLOAD_LINUX=None».
Not set path or device.
....
E: Sub-process /usr/bin/dpkg returned an error code (1)

Please help me, I can't install any package!

PA (pa69pa) on 2018-10-06

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Caverni Francesco (f6) wrote on 2019-02-07:

i have got the same error, pls solve this because i can't install any package

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package linux-image-4.15.0-36-generic 4.15.0-36.39 failed to install/upgrade: installed linux-image-4.15.0-36-generic package post-installation script subprocess returned error exit status 1

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