Touch screen and touchpad not working at all even if i try to install drivers

[Benjamin Winter]

Touch screen and touchpad not working at all even if i try to install drivers, they are just not recognized :(. Im new to Ubuntu, but this is pretty annoying.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-34-generic 4.15.0-34.37
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Uname: Linux 4.15.0-34-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: takkar170 1311 F.... pulseaudio
 /dev/snd/controlC1: takkar170 1311 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 17 22:14:39 2018
InstallationDate: Installed on 2018-09-17 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: TREKSTOR Primebook C11
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic root=UUID=7ac81491-58fc-4456-a184-e27568245edf ro i8042.reset i8042.nomux i8042.nopnp i8042.noloop i8042.reset quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-34-generic N/A
 linux-backports-modules-4.15.0-34-generic N/A
 linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/26/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.1.7
dmi.board.asset.tag: Default string
dmi.board.name: Apollolake_alk_V01
dmi.board.vendor: TS_weibu
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 31
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.1.7:bd10/26/2017:svnTREKSTOR:pnPrimebookC11:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
dmi.product.family: Notebook
dmi.product.name: Primebook C11
dmi.product.version: Default string
dmi.sys.vendor: TREKSTOR

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc4

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]