Touchpad is not working

[Shehjar]

General information regarding the machine -
1. Model Number - ASUS FX753V
2. Manufacturer - ASUSTek Computer Inc.
3. Symptoms - Soon after giving repairs for flickering screen, when I got the laptop back, I found the touchpad to be completely unresponsive. Attaching an external mouse makes the pointer move, but nothing happens when I touch the touchpad.

After browsing through the troubleshooting wiki page (https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo), I am hereby creating a bug report with the files dmesg, devices, and /var/log/Xorg.0.log attached. Hope to see some solutions! Would be really grateful if there any pointers to solve the issue.
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ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: shehjar 1648 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-06-11 (94 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: ASUSTeK COMPUTER INC. GL753VE
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic root=UUID=26934e63-6775-4bde-9d16-c98265bb0b66 ro quiet splash psmouse.proto=bare vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-30-generic N/A
 linux-backports-modules-4.15.0-30-generic N/A
 linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/02/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL753VE.306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL753VE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL753VE.306:bd01/02/2018:svnASUSTeKCOMPUTERINC.:pnGL753VE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL753VE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: GL
dmi.product.name: GL753VE
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Shehjar (kaul-shehjar)]

attaching dmesg file

[Shehjar (kaul-shehjar)]

attaching Xorg.0.log

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1792396

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Shehjar (kaul-shehjar)]

apport information

[Shehjar (kaul-shehjar)]

apport information

[Shehjar (kaul-shehjar)]

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[Shehjar (kaul-shehjar)]

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[Shehjar (kaul-shehjar)]

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[Shehjar (kaul-shehjar)]

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[Shehjar (kaul-shehjar)]

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[Shehjar (kaul-shehjar)]

apport information

[Shehjar (kaul-shehjar)]

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[Shehjar (kaul-shehjar)]

apport information

[Shehjar (kaul-shehjar)]

apport information

[Shehjar (kaul-shehjar)]

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[Shehjar (kaul-shehjar)]

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[Shehjar (kaul-shehjar)]

apport information

[Shehjar (kaul-shehjar)]

apport information

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc4

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]