Touchpad doesn't work at all after fresh installation of Ubuntu 16.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
Hello,
I installed Ubuntu 16.04 LTS on Lenovo Thinkpad Carbon-6th, Kernal information could be find here [0]. Soon after the installation the touchpad is not working at all, it just randomly move here and there sometime, else nothing. Mouse works absolutely fine.
More information
1. I could find the tocupad-device present in 'cat /proc/bus/
2. xinput is given here [2]
3. 'xinput --list-props 12' output is here [3], I tried to change the values but no success unfortunately.
4. I found this wiki (https:/
5. One last piece of information, somehow I managed to have my touchpad worked absolutely fine during my previous attempt of Ubuntu 16.04 installation this morning.
The only parameters I changed was
xinput set-prop 12 302 1 1 1
xinput set-prop 12 293 40 40 0
I had to discard that installation as there was issue in sudo apt-get update, it failed to get the package, which seem to be linked with the wifi issue. So I connected to proper wifi and tried fresh installation and ended up loosing my stable touchpad.
I would really appreciate any help in fixing this problem. Many thanks for your time!
Best Regards
Pooja
[0]
******
pooja@X1-
Linux X1-Carbon-6 4.15.0-34-generic #37~16.04.1-Ubuntu SMP Tue Aug 28 10:44:06 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
[1]
*******
I: Bus=0011 Vendor=0002 Product=0007 Version=01a1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/
S: Sysfs=/
U: Uniq=
H: Handlers=mouse0 event5
B: PROP=5
B: EV=b
B: KEY=e520 10000 0 0 0 0
B: ABS=660800011000003
[2]
*******
pooja@X1-
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech Optical USB Mouse id=9 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=12 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ Integrated Camera: Integrated C id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
↳ ThinkPad Extra Buttons id=13 [slave keyboard (3)]
[3]
************
pooja@X1-
Device 'SynPS/2 Synaptics TouchPad':
Device Enabled (143): 1
Coordinate Transformation Matrix (145): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
Device Accel Profile (266): 0
Device Accel Constant Deceleration (267): 2.500000
Device Accel Adaptive Deceleration (268): 1.000000
Device Accel Velocity Scaling (269): 12.500000
Synaptics Edges (292): 1574, 5370, 1350, 4502
Synaptics Finger (293): 40, 40, 0
Synaptics Tap Time (294): 180
Synaptics Tap Move (295): 252
Synaptics Tap Durations (296): 180, 180, 100
Synaptics ClickPad (297): 0
Synaptics Middle Button Timeout (298): 75
Synaptics Two-Finger Pressure (299): 4
Synaptics Two-Finger Width (300): 9
Synaptics Scrolling Distance (301): 104, 104
Synaptics Edge Scrolling (302): 1, 1, 1
Synaptics Two-Finger Scrolling (303): 1, 0
Synaptics Move Speed (304): 1.000000, 1.750000, 0.034874, 0.000000
Synaptics Off (305): 2
Synaptics Locked Drags (306): 0
Synaptics Locked Drags Timeout (307): 5000
Synaptics Tap Action (308): 0, 0, 0, 0, 1, 2, 3
Synaptics Click Action (309): 1, 3, 0
Synaptics Circular Scrolling (310): 1
Synaptics Circular Scrolling Distance (311): 0.100000
Synaptics Circular Scrolling Trigger (312): 3
Synaptics Circular Pad (313): 0
Synaptics Palm Detection (314): 0
Synaptics Palm Dimensions (315): 10, 200
Synaptics Coasting Speed (316): 20.000000, 50.000000
Synaptics Pressure Motion (317): 30, 160
Synaptics Pressure Motion Factor (318): 1.000000, 1.000000
Synaptics Resolution Detect (319): 1
Synaptics Grab Event Device (320): 0
Synaptics Gestures (321): 1
Synaptics Capabilities (322): 1, 0, 0, 1, 1, 1, 1
Synaptics Pad Resolution (323): 1, 1
Synaptics Area (324): 0, 0, 0, 0
Synaptics Noise Cancellation (326): 28, 28
Device Product ID (261): 2, 7
Device Node (262): "/dev/input/event5"
Synaptics Jumpy Cursor Threshold (588): 250
---
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2018-09-11 (0 days ago)
InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
MachineType: LENOVO 20KH006JGE
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157.20
Tags: xenial
Uname: Linux 4.15.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/18/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: N23ET52W (1.27 )
dmi.board.
dmi.board.name: 20KH006JGE
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad X1 Carbon 6th
dmi.product.name: 20KH006JGE
dmi.product.
dmi.sys.vendor: LENOVO
description: | updated |
tags: | added: ubuntu-certified |
tags: | added: cscc |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1791921
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.