suspending system causes full shutdown

Bug #1789492 reported by Luciano Porta
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned
systemd (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Whenever I close the lid of my laptop or hit the power button, my PC is unable to suspend correctly. The system shutdowns with no indication that it ever enters the suspension state (no blinking power LED) and when I turn it on again it boots to the BIOS and goes to the GRUB and login like nothing happened.

By the way, pm-suspend does works, systemctl suspend (which I think is the default) does not.

If I can help with any information let me know, any help will be appreciated. Thanks!

CPU: AMD A10
GPU: AMD Radeon R8 365DX
OS: Ubuntu 18.04
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: luciano 2313 F.... pulseaudio
 /dev/snd/controlC0: luciano 2313 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-08-26 (2 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP Pavilion Notebook
Package: systemd 237-3ubuntu10.3
PackageArchitecture: amd64
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-33-generic root=UUID=2d26ce19-7ed2-4c63-be34-b63c3dc23812 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-33-generic N/A
 linux-backports-modules-4.15.0-33-generic N/A
 linux-firmware 1.173.1
SystemdDelta:
 [EXTENDED] /lib/systemd/system/rc-local.service → /lib/systemd/system/rc-local.service.d/debian.conf
 [EXTENDED] /lib/systemd/system/user@.service → /lib/systemd/system/user@.service.d/timeout.conf
 [EXTENDED] /usr/lib/systemd/user/dbus.service → /usr/lib/systemd/user/dbus.service.d/flatpak.conf

 3 overridden configuration files found.
Tags: bionic
Uname: Linux 4.15.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/28/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.45
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 80B6
dmi.board.vendor: HP
dmi.board.version: 81.32
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.45:bd04/28/2017:svnHP:pnHPPavilionNotebook:pvr:rvnHP:rn80B6:rvr81.32:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
dmi.product.name: HP Pavilion Notebook
dmi.sys.vendor: HP

tags: added: suspend-resume
tags: added: amd
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1789492

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Luciano Porta (lucianoporta97) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected bionic
description: updated
Revision history for this message
Luciano Porta (lucianoporta97) wrote : CRDA.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : Dependencies.txt

apport information

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Luciano Porta (lucianoporta97) wrote : IwConfig.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : Lspci.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : Lsusb.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : ProcCpuinfoMinimal.txt

apport information

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Luciano Porta (lucianoporta97) wrote : ProcEnviron.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : ProcModules.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : PulseList.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : RfKill.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : UdevDb.txt

apport information

Revision history for this message
Luciano Porta (lucianoporta97) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Brad Figg (brad-figg)
tags: added: cscc
Revision history for this message
Dan Streetman (ddstreet) wrote :

please reopen if this is still an issue

Changed in systemd (Ubuntu):
status: New → Invalid
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