Activity log for bug #1789222

Date Who What changed Old value New value Message
2018-08-27 14:34:27 Daniel Magree bug added bug
2018-08-27 14:34:27 Daniel Magree attachment added devices, dmesg and xorg output https://bugs.launchpad.net/bugs/1789222/+attachment/5181311/+files/logs.tar.bz2
2018-08-27 15:00:06 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2018-08-27 15:00:08 Ubuntu Kernel Bot tags artful
2018-08-27 15:10:25 Daniel Magree tags artful apport-collected artful xenial
2018-08-27 15:10:27 Daniel Magree description After performing software package upgrade, including kernel upgrade on Ubuntu 16.04 LTS, the touchpad no longer functions. The device does not appear in /proc/bus/input/devices Ubuntu 16.04.5 LTS 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux After performing software package upgrade, including kernel upgrade on Ubuntu 16.04 LTS, the touchpad no longer functions. The device does not appear in /proc/bus/input/devices Ubuntu 16.04.5 LTS 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=5a83f0e3-ffe4-4963-83b1-ede0b4106f42 InstallationDate: Installed on 2017-08-24 (367 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) IwConfig: enp0s31f6 no wireless extensions. lo no wireless extensions. docker0 no wireless extensions. MachineType: Dell Inc. Latitude 7480 Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash ProcVersionSignature: Ubuntu 4.15.0-32.35~16.04.1-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-32-generic N/A linux-backports-modules-4.15.0-32-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial Uname: Linux 4.15.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm dialout docker lpadmin sambashare sudo _MarkForUpload: True dmi.bios.date: 06/13/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.2 dmi.board.name: 00F6D3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.2:bd06/13/2017:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7480 dmi.sys.vendor: Dell Inc.
2018-08-27 15:10:28 Daniel Magree attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181313/+files/AlsaInfo.txt
2018-08-27 15:10:29 Daniel Magree attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181314/+files/CurrentDmesg.txt
2018-08-27 15:10:30 Daniel Magree attachment added Lspci.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181315/+files/Lspci.txt
2018-08-27 15:10:31 Daniel Magree attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181316/+files/Lsusb.txt
2018-08-27 15:10:33 Daniel Magree attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181317/+files/ProcCpuinfo.txt
2018-08-27 15:10:34 Daniel Magree attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181318/+files/ProcCpuinfoMinimal.txt
2018-08-27 15:10:35 Daniel Magree attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181319/+files/ProcEnviron.txt
2018-08-27 15:10:36 Daniel Magree attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181320/+files/ProcInterrupts.txt
2018-08-27 15:10:37 Daniel Magree attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181321/+files/ProcModules.txt
2018-08-27 15:10:38 Daniel Magree attachment added PulseList.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181322/+files/PulseList.txt
2018-08-27 15:10:40 Daniel Magree attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181323/+files/UdevDb.txt
2018-08-27 15:10:41 Daniel Magree attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181324/+files/WifiSyslog.txt
2018-08-27 15:11:19 Daniel Magree linux (Ubuntu): status Incomplete Confirmed
2018-08-27 18:07:27 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2018-08-27 18:07:30 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2018-08-27 18:07:42 Joseph Salisbury tags apport-collected artful xenial apport-collected artful needs-bisect xenial
2018-10-27 04:17:48 Launchpad Janitor linux (Ubuntu): status Incomplete Expired