2018-08-27 14:34:27 |
Daniel Magree |
bug |
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added bug |
2018-08-27 14:34:27 |
Daniel Magree |
attachment added |
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devices, dmesg and xorg output https://bugs.launchpad.net/bugs/1789222/+attachment/5181311/+files/logs.tar.bz2 |
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2018-08-27 15:00:06 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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2018-08-27 15:00:08 |
Ubuntu Kernel Bot |
tags |
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artful |
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2018-08-27 15:10:25 |
Daniel Magree |
tags |
artful |
apport-collected artful xenial |
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2018-08-27 15:10:27 |
Daniel Magree |
description |
After performing software package upgrade, including kernel upgrade on Ubuntu 16.04 LTS, the touchpad no longer functions. The device does not appear in /proc/bus/input/devices
Ubuntu 16.04.5 LTS
4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux |
After performing software package upgrade, including kernel upgrade on Ubuntu 16.04 LTS, the touchpad no longer functions. The device does not appear in /proc/bus/input/devices
Ubuntu 16.04.5 LTS
4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
---
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=5a83f0e3-ffe4-4963-83b1-ede0b4106f42
InstallationDate: Installed on 2017-08-24 (367 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
IwConfig:
enp0s31f6 no wireless extensions.
lo no wireless extensions.
docker0 no wireless extensions.
MachineType: Dell Inc. Latitude 7480
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 4.15.0-32.35~16.04.1-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-32-generic N/A
linux-backports-modules-4.15.0-32-generic N/A
linux-firmware 1.157.20
RfKill:
Tags: xenial
Uname: Linux 4.15.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm dialout docker lpadmin sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/13/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.2
dmi.board.name: 00F6D3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.5.2:bd06/13/2017:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 7480
dmi.sys.vendor: Dell Inc. |
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2018-08-27 15:10:28 |
Daniel Magree |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181313/+files/AlsaInfo.txt |
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2018-08-27 15:10:29 |
Daniel Magree |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181314/+files/CurrentDmesg.txt |
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2018-08-27 15:10:30 |
Daniel Magree |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181315/+files/Lspci.txt |
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2018-08-27 15:10:31 |
Daniel Magree |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181316/+files/Lsusb.txt |
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2018-08-27 15:10:33 |
Daniel Magree |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181317/+files/ProcCpuinfo.txt |
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2018-08-27 15:10:34 |
Daniel Magree |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181318/+files/ProcCpuinfoMinimal.txt |
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2018-08-27 15:10:35 |
Daniel Magree |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181319/+files/ProcEnviron.txt |
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2018-08-27 15:10:36 |
Daniel Magree |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181320/+files/ProcInterrupts.txt |
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2018-08-27 15:10:37 |
Daniel Magree |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181321/+files/ProcModules.txt |
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2018-08-27 15:10:38 |
Daniel Magree |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181322/+files/PulseList.txt |
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2018-08-27 15:10:40 |
Daniel Magree |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181323/+files/UdevDb.txt |
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2018-08-27 15:10:41 |
Daniel Magree |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1789222/+attachment/5181324/+files/WifiSyslog.txt |
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2018-08-27 15:11:19 |
Daniel Magree |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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2018-08-27 18:07:27 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
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2018-08-27 18:07:30 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
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2018-08-27 18:07:42 |
Joseph Salisbury |
tags |
apport-collected artful xenial |
apport-collected artful needs-bisect xenial |
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2018-10-27 04:17:48 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|